I emailed them to request tankless water heater service and they called the next business day to book an appointment one day out! The plumbers arrived on time and everything went as planned. Great communication and timely response. read more

We had a leak issue and had to shut off the water. They had a cancellation and were able to respond the same day. Kirk was very easy to work with, flexible, knowledgable and professional. He replaced the under-sink valves in the kitchen and also took care of a drain issue and toilet issue while he was there. Their prices are very reasonable. Overall a great experience. read more

Had a couple stopped up sinks and bathtub. They came out and checked them out, fortunately or unfortunately the sinks weren't stopped up any more, although they did locate a monster hair ball which wasn't helping anything. Professional, courteous, hardworking guys, polite and helpful reception also, checked in multiple times when they were on the way. Great people, will call bes my time! read more

We had a gas leak and Plumb & Order came out on short notice to help. From the scheduler who found a way to get a team to our location faster than I imagined, to the the in-person team that quickly and competently identified the problem, we had a great experience with Plumb & Order. read more

One of my hot water heaters died. I have a home warranty plan and Kirk from Plumb & Order to take a look at it. It had to be replaced, which wasn't cheap though thankfully the warranty paid for the new heater. When they replaced it, they discovered that the pipe to the roof was closed off which means that the heater had been spewing carbon monoxide into my attic for who know how long. It took some doing, but Wyatt was able to get onto the roof and unjam it. They didn't charge me a penny for the extra work! I highly recommend them. read more

Great work! These guys came out on short notice. They went above and beyond to take care of a leak in our subfloor toilet drain pipe and replaced bathtub overflow valve. Trustworthy, honesty and professionalism tied into relentless perfection. I would use them again in a heartbeat! I recommend them with utmost confidence and enthusiasm. Darn good guys! read more

Our sewer line started backing up on Mother's Day and we were desperate to get someone out as soon as possible! Called our homeowner warranty company, who electronically assigned a plumbing company to us. Called them, left message, no response ever. Remembered I had a friend highly recommend Plumb & Order, found their card, called - they answered - and Wyatt was at my house within an hour and a half! Alleviated the issue, billed us a VERY reasonable rate, and also gave us a full detailed report to provide to our city plumbing (who ultimately had the responsibility to fix the problem.) Can't say enough about their very quick response (on a Sunday holiday) and how professional they are! read more

The best plumbing Service that I have ever dealt with. They won't try to scam you or talk you into something you don't need like other plumbers around Austin. Wyatt Is a pro at his job and can solve some really tricky and challenging problems with the lowest cost to you. He is professional and treat your house like it's the space shuttle, never leaving till the job is perfect. These guys are a 100% better than those radiant people. read more

Very pleased with the service and their pricing was fair. Would highly recommend!

They arrived quickly but I feel like that's where the good ends. Didn't wear masks when they came to the door. When they checked out my leak outside they really didn't seem to know what the problem was, had to call the boss and then quoted me a lot of money per hour. On the web site there is an expert leak detection system video using equipment. I just got some dudes who didn't seem to know what they were doing. read more

Absolutely great crew. I felt they were there to truly help versus upsell me. They identified a pretty serious issue that was on the city side, called the city, got me all setup, and made sure I was set before wrapping up. Will definitely use them again and highly recommend! read more

I was cleaning my bathroom one night and accidentally knocked a small bottle down the toilet. Tried to get it out myself with no luck. I messaged Plumb & Order around midnight and heard back from them in the morning. By the afternoon they'd come out and fixed it for me. Great folks and very responsive. Honestly just picked them at random because of their funny name and so glad I did. read more

Found a gas leak near my water heater. Kirk came out same day and took care of the problem in a jiffy at a very reasonable price. Very easy to work with, fast response, and quality work. He even showed me where the damage was that caused the leak in the first place. Would definitely use them again. read more

very personable company... they work as a team.. i was very impressed. very conscientious.

UPDATE: Owner calls me over 6 different phone numbers harassing me because I wrote a review. First, Its America and I can write a review about the service I received. Second , you quoted me $250 per toilet install which is ridiculous. Plumb & Order is a unprofessional company harassing me. Beware. Who can trust this type of behavior? Called this morning and the guy that answers the phone told me he installs toilets for $250 each. I said wait but my toilet cost less than that! What a rip off. I don't recommend Plumb & Order for the mere fact that their customer service stinks and they are not correctly priced for their services. Beware. read more

The Plumb and Order crew showed up on a Sunday to stop a leak coming up from the slab. They were quick to diagnose and got the leak isolated. Then we scheduled a day to come out and reroute. They explained everything as they went, did a good job, and we're professionals. And you've got to admit, they have a cook name. read more

Plumb and Order came out to install a generator connector to our natural gas line. Super impressed. The install went smoothly, professional. They were on time and got the job done fast. Oh, and you get a map of them on the way to you can be ready. read more

We hired Plumb & Order to perform a standard hot water heater flush after a few years of neglect due to black deposits forming in our tubs. The technician informed us that the deposits were from the heater and that replacement was needed. We knew this was a likely cause based on age and the sub-par reputation of the heater brand (Eff Bradford White). We agreed to the replacement. They were able to accommodate the replacement that day. Note that our heater is in the attic which required removing the attic ladder and trim. Were they the cheapest? Probably not. However, they knocked it out in way day and I cannot tell that the attic ladder nor trim were disturbed. Fast forward a couple of months. I'm out of town for work and my wife discovers a slab leak on a weekend. She calls Plumb & Order based on our previous positive interaction. They get us lined up for an early Monday morning appointment and immediately bypassed the slab leak. In addition, they set us up with a company to perform the water mitigation that subsequently is performing the repairs from the slab leak. Overall we had an excellent experience with Plumb & Order and they will be first on our list for plumbing needs from here on out. read more

Wyatt came out to my house to address a leak issue. He was quickly able to figure out the issue. Even though it wasn't something he could fix (fire sprinkler issue), he took photos for me and gave me recommendations for next steps. Very professional! Will be calling Plumb & Order first for any future plumbing issues. read more

I was very pleased with the work provided and the price. Unlike there competitors, I was not charged a fee to receive an estimate and the work was completed fast! read more

fast response and answers phone or returns call quickly everytime, communicates well, both dispatch and technician, and quality work.

We had an aging water heater that we had serviced about a year ago. This spring it stopped working again. After a poor experience with another local company (they didn't even do diagnostics - just stood there and speculated about what might be wrong), we called Plumb & Order. They came out same day and did a quick and easy repair, basically the same thing we had done by someone else last year. We asked for a replacement estimate but thought we might get another 6 months before having to do anything. Nope - two months later it gave up the ghost. Plumb & Order came out next day to do the replacement and get our closet up to code. Both "crews" who came by were friendly, professional, quick, and informative, the work was excellent, and both jobs were affordable. We will definitely use them again! read more

Highly recommend! I had really low water pressure in my kitchen sink and I had another plumbing company come out to "fix" it. They told me it would be the same cost to replace the faucet as it would to blow out the lines to find the blockage. Since that plumber made the water pressure worse trying to assess the issue, I decided to contact someone else. Plumb and Order answered the phone after hours and was able to give me a general quote over the phone. We got an appt set up and they showed up on time and fixed my problem for half of what the other company had quoted. He also took a look at my water heater and gave me a quote to replace it which was half of what I had been quoted by another company 6 months ago. They were friendly, knowledgeable, responsive, and more reasonably priced than other companies I have dealt with. read more

The service is fantastic, we had an old water heater in one of our rentals that needed to be replaced, and of course, there were other issues as they worked on the project. What I appreciated the most was that everything was communicated ... what was needed, how long it would take and how much it would cost. My tenant was pleased with the service, the crew was great, and I appreciated their professionalism and seamless coordination. Excellent service, enjoyed working with them then and in the future! read more

Quick and responsive. Very professional team. Fixed the problem and communicated throughout.

Plumb and Order is in my opinion a very reputable and honest plumbing service. I had a leak located inside my kitchen wall that leaked outside my home. The leak was hard to locate initially as the builder and/or former homeowners left a disconnected pipe that became a problem once we bought a fridge with water line. Plumbing and order was diligent in diagnosing the problem and haven't had an issue since. I highly recommend them. read more

We've gone through several plumbers in the past year and have not experienced a more honest, reliable team. Highly recommend Plumb & Order for repairs and drain cleaning! read more

This is the second time I have used Plumb & Order and both Wyatt and Kirk have been so so great. Each time they've been able to not just stop the problem, but full on fix the issue in the same day. They are friendly, educated, professional, and don't give you the runaround. I trust their expertise and especially as a woman homeowner, appreciate having a tradesperson I can trust. read more

Plumb & Order literally saved our house! We actually called them to get a second opinion and thank goodness we did because the first vendor said we needed to tunnel under our home foundation to fix the broken main pipe (we had a toilet that was backing out and mud/dirt was present which led to the conclusion that the pipe was broken). The first vendor said it was going to cost us 5 figures and couldn't even locate where the pipe was broken because he did not bring a camera to look inside the pipe!! Then Kirk with Plumb & Order came to the rescue! He brought all the right tools including a camera and within an hour located the broken area in the pipe! Then he gave us a couple of options for moving forward which were exploratory but would at least give us more information so we know what steps to take next. So he did a little digging around the cleanout to see if the broken pipe situation is something he can fix. It took less than 2 hours for him to give us a firm answer and ultimately he was able to fix the pipe the same day. My husband and I are so happy we found Plumb & Order. Also, Kirk was fun to talk to!! Trying to find a plumber you can trust is so hard but looks like we found the one!! read more

Our sink was backing up. I ran a 20' snake down past the trap and couldn't clear it. This was not an emergency, but Kirk got to me the next morning (less than 24 hours later). He was prompt, very efficient, and seemed to withstand my battering of incessant questions. He also was reasonably priced compared to another couple of bids I had. I would recommend him and will have him lined up for my next plumbing adventure. read more

I used their services twice in the past couple of weeks. They were able to come to my house both times within hours of calling them. They were very professional. They quoted a fair price and performed exemplary work. I will definitely call them again for my next plumbing issue. read more

Wyatt came out to fix my kitchen drain that wasn't proper height due to installation of a deeper sink that was done by another business. It involved cutting through back of cabinet to replumb and reconnect drain at the proper height in conjunction with the clean out line on outside wall. Luckily, he managed not to disturb any of the limestone rock on outside wall, in the process. He also found a small leak in the line to the dishwasher and fixed that as well. He was a very polite young man and was properly attired with mask and shoe covers. The installation was top notch and at a very fair price. I definitely recommend Plumb and Order for all your plumbing needs. read more

These guys rock...professional from start to finish. Smooth process from scheduling to arrival, on time notifications. First time using folks via American Home Shield....many 'trunk slammers' out there and these folks are amazing and I will ask for them again when needed. read more

Plumb & Order was absolutely fantastic! Scheduled an appointment the next day, and service was fast and efficient. Highly recommend!

I had an amazing experience with Plumb & Order! They came to replace my water heater the same day I called, and were incredibly friendly. Highly recommend! read more

I have written only one other review in my 8 years of owning yelp.  And I have to write a review for Plumb & Order, these guys deserve a 5/5.  I used Plumb & Order for two separate issues in my home, with excellent results.  Special thanks to Wyatt, who came to the house for both issues.  He was extremely knowledgable and professional during the process.  He kept me filled in when changes occurred, and always kept me in the loop during the fix.  He also answered any and all questions I had, and explained things multiple times if I didn't understand.  I like to try and learn a few things so I can be a little more handy around the home in the future.  And Wyatt was able to walk me through what he was doing and how to do it if I wanted to try it again on my own.  Their estimates are extremely fair and competitive.  And when they give you a quote, they stick to it, even if issues arise that they didn't plan for.  A job well done, I will highly recommend their services to all friends and neighbors. read more

I called on a Friday and they were here on Monday. They came with masks which impressed me right away. They took one look at the problem and knew immediately what was wrong. They fixed the problem promptly. They were polite and efficient. I will definitely call them for any future plumbing problem. read more

We were having a problem with our water pressure so after google showed me how to break the pressure regulator these guys came out in less than an hour after 6 pm on a weeknight and fixed it. They dug up the regulator. Replaced it and the owner cut off. They checked everything, cleaned all the faucet screens even the clothes washer. Everything just like new. Social distancing and masks too. Excellent excellent excellent. read more

We had a sewage back up into our house at night. It was frightening and it was a disaster and Kirk from plumb and order came out within one hour. He heard the situation and did not wait. He got in the car and drove from Hutto to Cedar Park. another company was called but they told me they wouldn't be there until the next day. Kirk from Plum an order came immediately. When he got there he was careful to wear a mask and booties and keep social distance during this pandemic. He was extremely professional but also very kind. He diagnosed the problem within minutes and he diagnosed it accurately. He took care of it right away! He offered us a referral for a mediation for a company that he thought was upstanding. And indeed they were very upstanding and honest. I cannot recommend plumb and order more highly! As far as I'm concerned they are our plumbers from now on! read more

I called Plumb & Order in the morning and they came out that same afternoon. They unclogged my disposal and swapped out my kitchen faucet in less than 45 minutes for a most reasonable charge. I look forward to using them in the years to come. read more