Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

We've used Legacy Plumbing before, and this job is a good example of why we keep going back…read more As part of a larger renovation we needed to relocate an existing natural gas valve at our fireplace and rebuild the under-sink piping to accommodate a new sink and a moved garbage disposal. Craig was our contact, with Nick assisting. During the quote, Craig laid out the options and told me honestly where each one would and wouldn't get me. He never talked down to me, and he also didn't just nod along to whatever I proposed in order to write a bigger invoice. He was clear that a gas line relocation is partly unknown until you open the wall, and rather than hiding that, he pointed to the exact line on the quote where a change would appear. While he was there for the estimate he also fixed a toilet issue in our master bath that had nothing to do with the job and had been annoying us for months. He arrived right in the middle of the scheduled window on work day. Once he could see inside how the wall was actually framed, he helped us change the target slightly so we got the outcome we wanted with less demolition and less money. When he realized he was missing a less common part for the sink rebuild, he found the part nearby, left, and came back quickly. The work is high quality. No leaks anywhere. Everything was left clean. He took the time to show us how to operate and adjust what he installed, especially the new gas valve. The final invoice had zero surprises and was adjusted fairly as the project changed, exactly as he'd described up front.

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

Service requested : PRV replacement…read more I needed a pressure reduction valve replaced after my old one failed. I called GPS on Saturday evening, they were here as promised at 11:15 on Monday. The price quote ended up being a great value. The two guys that arrived were friendly and professional. Just nice guys. They got to work right away, and were done in about an hour. Included in the valve replacement cost, they excavated and replaced the old and inadequate builder-installed utility box with a much better one. They substantially elevated the water pipe junction to ensure it remains easy to access in the future, installed an additional water shut-off valve, and added pea gravel for drainage. I couldn't be happier, and I recommend them enthusiastically.

I highly recommend based on our circuitous experience...it ended very satisfied! My water heaters…read moreboth stopped working & the plumber who had installed them wasn't responding to me right this very second. At the many recommendations of neighbors we called GPS Plumbing, who answered right away. While we didn't end up using their services, that was only bc they were so kind & helped over the phone, gently prompting our non-mechanically inclined brains to help ourselves. Couple of things to note: 1) rather than being a disinterested automaton, adding us to a queue & charging us a service fee to come fix something that took 20 seconds, she talked to us & now we have a learned skill. 2) the person answering the phone is knowledgeable enough to problem solve & walk you through a basic problem they've received more than their share of panicked calls from clueless home owners about & then she guides you to try to fix it...that indicates to me a company that employs & promotes people with ethics, knowledge & goodness. They will certainly come out to help you, whichever you prefer.

Hi showed up within an hour (on a weekend at 6:30am) and was professional and kind…read more Solved the problem and fixed the leaky hose bib that had been leaking for 12 hours. Thank you so much!!

Water was leaking from my first floor ceiling and it was 7pm…read more FPP sent someone to my house in 20 minutes. He quickly found the toilet that was leaking (from the bad end) and fixed it quickly. I had to pay extra for after hours service and it was worth it! Stopping the leak now instead of waiting a day kept this problem from getting even worse.

After a previous plumber made four separate trips over four days with all kinds of…read moreequipment--failing completely and leaving us stressed--we let them go and called Pablo. It was the best decision we could have made. Pablo located the exact area of our slab leak within a single hour.He and his crew repaired the leak efficiently and cleaned up the entire work area perfectly in less than a day. Pablo walked us through the whole process, documented everything, and sent us videos of the leak so we knew exactly what was happening. Professional, honest, and highly skilled.

Pablo is honest, prompt and a great communicator. He has helped with multiple service issues at my…read morehouse and I've always felt really good about the service I received and would recommend him to anyone. You can tell he's a good person. I'm happy with the value I've received.

Good service and fast acting. I felt that they can be better equipped with better and modern…read moreequipment to locate problem more accurately to prevent extra work and process can be improved to discuss about pricing and get approval first before proceed especially on the change order. Overall responsibility is definitely there. It comes with a hefty price tag about 25-30% more than others. If you are looking for quick fix and decent quality job , this is it. If you have time and not urgent fix, take time to search around. Others may be cheaper but they will come in several batches for different jobs and need sone scheduling. Your plumbing issue still get resolved with lower cost but may be in weeks. Not days.

I wish I had a good review to give to this people, but they will not stand behind their work. Had…read morethem come DIAGNOSE and FIX a leak on one of the garden faucets, and their diagnose was the faucet needed replacement and so they replaced it. It's been leaking for months after the repair and since this is a rental house and we had Christmas in between, the tenant informed me about 2.5 months later that there was still a leak. I had to dig some of the pipe to find that 5 inches below the faucet there was a fitting that was still loose and leaking. When called the company to come over and take care of the leak they wanted another ~$500 to take care of ~1ft of copper. Even the manager over the phone said and I quote "Even if you had called me the next day after the repair, we will still had to invoice you for the fix" WHAT?? What kind of licensed plumbers are this guys that won't stand behind their work? I just hope they take care of the customers going forward, remember the market has ups and downs and although you are enjoying a never ending supply of customers that will not last forever. One of the worst companies I ever deal with.

We are impressed with the service that we received. We had a water main leak into our house that…read morewas not covered by home warranty. I was given a quote by the warranty plumber. I called Larry at absolute plumbing because he had done work at a previous home. Larry came out the same day and provided a quote that was much better than the other company. I was on the schedule for repair for a few days out, but they were able to come out more quickly and completed the service yesterday. Larry found two leaks not just one. He replaced the old PVC with copper lines. He attached multiple photos of the work to the invoice so we could see the work which was nice. The office staff was incredible friendly and responsive. Other than having a major water leak that needed to be fixed I could not be happier with the service that was provided. I will recommend Absolute Plumbing to any of my friends or family.

A huge gift when you find a go-to plumbing company that you trust and you know will fix the issue…read more--without overselling on unnecessary fixes. Deborah and her team have been so supportive, knowledgeable and amazing--pinnacle to the feeling of "safe and sound" within our home. Thank you!

I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

I what to give a great recommendation for Hymns Plumbing. Isiah arrived as expected and replaced…read moremy upstairs hot water heater. He did a fantastic job, honest with no up sale, great customer interface, experienced, very professional and always putting protective coverings on his feet and cart. I would hire Isiah again if need. Thanks Hymns Plumbing

I'm a hands-on homeowner. Before calling anyone I tried a 6-foot auger, a 25-foot hand snake, a…read more50-foot rental machine, and the exterior cleanout. Nothing worked. My master bathroom was out of commission for five days -- toilet backing up, upstairs bath draining into the master, the works. I also had a neighborhood plumber show up, work without my authorization, vacuum my p-trap (which flooded my master with sewer gas), make a complete mess, and then demand $575. I sent him home. Then I called Hymns Plumbing. One visit. They accessed the correct cleanout, ran their cable, cleared the line, and then ran a camera to find out what caused it. A set of keys. Lodged deep in the branch drain line -- something no snake was ever going to break through. $225. Done. But here's what really got me: when I came back they had cleaned up things I never even asked them to touch. No upsell. No drama. Just honest work at a fair price. Hymns has a customer for life. If you're in the DFW area and you want a plumber who actually knows what they're doing and treats your home with respect -- this is your call.