Have used this plumber's father (Buddy Elston) several times over the years and have since moved so…read moreI called them and found out his son (Jay Elston) is taking on his old customers. Jay Elston (Owner) came out to quote and see the job. I was doing all the prep work myself (properly) and he made some important suggestions that I had not thought off. He also came in with the highest quote (10 % higher) but we went with him anyhow because his quote was all inclusive. He sent over an experienced plumbing team (Kevin about 11 years exp) and his Journeyman's Assistant Christine (Current local plumbing student and intern). Kevin is super organized and very skilled. The job was broken into two parts as we had to get blue board and plaster done after tub/shower install and copper rough in. They came back today (8-26-23) and took care of everything. I highly recommend Jay Elston Plumbing (978-423-1538). I plan to have them back in a year or so to do the 3/4 bathroom on the other side of this full bath. Regards, Rich - Groton, MA.

More issues with this plumbing company. They did not hook the vent stack pipe correctly. They…read morefailed to vent the septic. These issues are basic plumbing jobs, so they can't even do that.

We've used Paul Jarry plumbing and heating a few times. They are patient with my questions ; taking…read moretime and care to explain all needed to help me feel I understand what is being done. Great crew . They are efficient and very knowledgeable about their job

We had a completely frozen house with more than 20 burst pipes in January. Brad and Jim came out…read moreand quickly installed a new boiler and repaired the pipes. Their work was timely and complete. Unfortunately, the boiler was defective and they advocated for us with the distributor and were able to get us a full replacement through warranty. While this whole episode was colossal bad luck, having this company help us to get back to normal was a bright spot. We're very grateful for all the help. Showed up on time or slightly early, excellent communication and completely professional work. Thanks Brad and Jim!

We have used this company several times for our main drain line in the 6+ years we have owned our…read morehome. Service has always been fast and courteous. So when our washer standpipe started overflowing yet again, I called them out. This was the last time I will ever call them. They did send someone out (I didn't catch his name, he didn't introduce himself), but the 20 minute heads-up call that someone was on their way came as he was literally ringing our doorbell, I showed him down to the area where our main drain is located, he repeatedly asked about our bulkhead doors. Our bulk head is in ill-repair, so we don't use it, and don't really want to be liable for anyone else using it, so I said it was not accessible (he asked 3 more times after that). He asked when our last date of service was, I couldn't remember, it has been over 2 years, so he said he had to "ask his girl", so he trucks outside cell phone in his pocket to do so. I already had a bad feeling from all of the negativity being spewed at me, direct quote: "You guys are killing me." 5 minutes later he rings the door and states that due to a reoccurring knee injury, he can not perform the job, and he is apparently the only tech that works for the company, because he offered no other tech that would be available tomorrow, next day, etc, he did give me 2 names of "buddies" of his that may be able to do the job... Hmmm, to trust his recommendation... ?!? Apparently, they are not to worried about keeping repeat business.

Nightmare situation on a Saturday night where our main drain was backed up! Called these guys and…read moresomeone was at my house literally within 30min. Awesome/friendly guy showed up at 9pm in a great mood and was very easy to work with. He looked over all the pipes and drains and knew right away it would be just an easy fix by sending a snake down to unclog the drain. All said and done he was there about an hour and was able to get our drain clear. Safe to say these guys saved our wknd. Timeline of events... I opened Yelp, searched "drain" called this company and within 2hrs the problem was resolved!!

We had a blockage somewhere in our kitchen drain that I couldn't get out with my auger, so I called…read morea bunch of local plumbers. Drain King got back to me very quickly and also had the quickest time to get to me - about 5 hours. David arrived right in that window and got us going in a little over an hour. He also showed me a problem with how the drain pipe was routed, along with a fix that I can handle easily. David was very professional and cleaned up the mess when done. I'm keeping their contact info for the next time.

A little backstory to my situation first. I work 11:00 - 07:00 during the week. I usually come…read morehome, see my young daughter off to school and my wife off to work, perhaps do a couple of chores then I sleep during the day. This morning I did the brakes on my car so I was up a bit later than normal. When I went to use my toilet it was not flushing. Plunger, hand snake, and a garage full of water later, I'm in panic mode and tired. It's now close to 2:00pm on a Friday and I'm worried about who I can get out here on short notice... and how much this is going to cost me. I searched for a few plumbers based on reviews and proximity, and Dave from Drain Kings was one of them. Dave's very nice wife answered the phone and she informed me he was currently at a job, but would call him. He was at my place within an hour and a half. He came out anticipating a snake job but after diagnosing he found a substantial clog in my pipes and got elbows deep into a big mess and cleared it all out. He saved me $100 dollars on the call. He easily could have snaked the lines and charged me much more, but he was upfront and honest. He gave me some tips on how to prevent future clogs, and guaranteed his work for ninety days. Meaning if a snake is needed in the future the price will be offset by the charges from the work already performed. He was fun to speak with throughout the process too. I would definitely use Drain King again. I witnessed firsthand that the guy knows his shit. And I mean that literally.

So far so good. They were prompt and here when they promised. No actual work has been done…read more Please feel free to contact me when the job is completed. D. Cz

I've been using Wetherbee for 2 homes over 3 decades. They have always been prompt, reliable,…read moreprofessional, friendly, fair priced and highly competent. They won my business forever when, instead of taking the quickest/easiest route to a burst pipe (through the ceiling), they accessed it through a closet wall. In addition to this service, they have fixed a sink, a leak at the washing machine turn-off, and most recently a shower cartridge causing issues.

I had to call Smith Plumbing regarding two different issues within a short period of time. On both…read moreoccasions, they returned my calls promptly and showed up as promised. It is always a pleasure dealing with Smith Plumbing.

efficient and friendly local plumbers. A pleasure to meet them. My highest recommendation for them.read more

I called Alex because our kitchen faucet was leaking and I could not reach any other plumbers who…read morewere interested in helping me out. To my surprise, Alex came to our house the same day! He made some minor adjustments and didn't charge us anything! Unfortunately it turned out that we needed a whole new faucet, but again, Alex came the same day we called, installed the faucet, and replaced the valves under the sink. Alex is so pleasant and low-key, attentive to what needs to be done, and professional. I was so pleasantly surprised to find a plumber who came quickly when we called and did a great job! I am completely satisfied and will definitely call him again if we need a plumber. You should too!

Our faucet was broken and Alex did a great job installing the replacement. He was polite, and did…read morehigh quality work!

Used another plumber recently. Regretted it very much. JimTrombly fan. Worker professional and niceread more

Do not do business with this place, charging way too much and the job nasty, not nice guys. Never…read moresee them again