Excellent service-had a slab leak that was freaking me out-Nick fixed it quickly and it looks like…read morethere was never a problem! Great service and highly recommend!

I called him for a second opinion after SoCal Gas claimed I had a gas leak -- and I'm so glad I…read moredid. He was incredibly thorough, going through multiple approaches to isolate the issue and leaving absolutely no doubt that there was no leak. He even told me straight up that a repipe wasn't necessary based on what he found. That kind of honesty, when he easily could have upsold me, says everything about his character. By the end, he was just as baffled as I was that SoCal Gas had flagged an issue. Rather than leaving me to figure it out on my own, he walked me through all of his troubleshooting step by step so I could relay it to the technician when getting retested. He followed up consistently throughout the whole ordeal and genuinely expressed concern that I was without gas. I passed the retest, and I truly believe his guidance played a big part in that. He's earned my trust and I'll absolutely be calling him again.

I unfortunately was dealing with some draining issues which ruined my ceilings but luckily Leo was…read morereally helpful and we were able to solve it after finding the source. He was also very kind and answered all of my questions, thanks Leo!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

We hired this company to repair a water leak and replace our water heater. While the leak itself…read morewas eventually fixed and the job did ultimately pass every city inspection, the process took about a month longer than it should have and cost us real time, stress, and lost work -- issues we feel other homeowners should know about before hiring. Work began July 5th with tank removal and drywall demo by Collen S. and his partner. The next day, they repaired the leak by replacing about 6 feet of PEX line, and a subcontractor patched the drywall. About 20 minutes after the patch was done, Collen S. told us the new water heater install was good to go. We specifically asked whether a permit was needed -- for both the leak repair and the water heater install -- and Collen S. and his partner told us twice that day that it wasn't. We requested one anyway. That turned out to matter a great deal. On July 14th, Collen S. gave us only about 30 minutes' notice before the inspector arrived, even though we had asked him to give us a day in advance so we could request time off work to be present. The inspector arrived anyway, and when we asked directly, he confirmed that both the water heater installation and the PEX line replacement had been done without the required permits -- meaning both jobs were effectively illegal until they could be properly permitted and inspected. This flatly contradicted what Collen S. and his partner had told us twice on-site. The next day, we called the company's manager, Steve, and raised three concerns: the contradictory permit information, the last-minute inspection notice, and our request for a different crew going forward. On July 21st, a new tech, Michael, introduced himself, and the City of Eastvale inspected the drywall repair. The city did not approve it and required the wall reopened for a mold check. Michael returned that same day to reopen it. On July 27th, the city inspected inside the wall, confirmed no mold, and approved the space to be patched and the water heater reinstalled. Drywall repatching happened August 3rd, and the final inspection closed everything out August 6th -- roughly a month after the leak repair began. On top of the permit issues, we were also pressured more than once to buy add-on services unrelated to our leak. Collen S. showed us "dirty" pipes at least twice in what felt less like genuine advice and more like an attempt to play on our emotions to drive a commission-based sale of a whole-house filtration system. He also pushed a full home re-pipe on separate occasions -- again, unrelated to what we'd actually called about. To be fair, the leak repair itself was solid, the city inspectors were thorough, and the job ultimately passed every inspection with no mold found. But getting there cost us two additional days off work -- one for the re-inspection that was only necessary because permits weren't pulled correctly from the start, and one for the wall re-closing after the unapproved drywall job had to be reopened -- plus significant back-and-forth to sort out miscommunication that should never have happened. We're hopeful the company will work with us to make this right, since the repairs themselves held up -- it was everything around them that fell short. A crew not knowing (or misrepresenting) basic permit requirements, and using emotional pressure tactics to upsell unrelated services, are things we don't think any customer should have to tolerate -- and we'd encourage this company to address both with its technicians directly. Because of the permit miscommunication that left our repairs technically illegal for over a week, the last-minute inspection scheduling, the repeated upselling pressure, and the extra days off work it all cost us, we cannot recommend this company.

I found Turtle & Tito's plumbing when I had plumbing problems primarily with my kitchen pipes…read morebacking up. This had to be the best repair/restore experience I've period since living in my home for the past 10+ years. These guys were not just knowledgeable and helpful but honest as well, which is hard to come by with many businesses. I definitely will be using them primarily moving forward with any plumbing needs. I strongly recommend them. Great experience

I contacted Turtle & Tito's for the first time after reading their great Yelp reviews, and I'm so…read moreglad I did. I had a simple issue with my kitchen sink garbage disposal and a bathroom shower valve. From the start, they were professional, honest, and transparent. The problem was clearly explained, and they provided several options with straightforward pricing. I really appreciated that there was no pressure--just honest recommendations. They also offer a 1-year warranty, which gave me extra peace of mind. I highly recommend them and will definitely continue using their services in the future!

/10 Jeremy and Chris are the plumbers you want in your home…read more He just installed a new sink to replace a cracked one. Top plumbers. Thank You.

I highly recommend this plumbing company! Promptly returned my phone call requesting a service…read moreappointment for clogged drain. Jeremy is "top notch" and professional on every level. Problem solved expediently and for a reasonable fee. Look no further! This is the company for all your plumbing needs and concerns!

Once again Rooter Warrior plumbing company has been a success with our plumbing issues. We had the…read moreentire line replaced due to a slab leak that they found. We had a couple small issues after the work was completed but Guillermo stood by his work! He sent out Benjamin who quickly responded and fixed the problem. Thank you!

We had a wonderful experience with Juan. Our water heater broke and he came out to give us an…read moreestimate. He was very thorough and professional. The water heater was promptly replaced the following day. We were very relieved and happy that we found a great company. We highly recommend Juan and appreciate his hard work.

UPDATE: I was contacted by both Sean and David and they offered to make it right, and heard me out…read morethoroughly. I really appreciated their efforts to restore trust and ensure their service is done fairly and to satisfaction. I would absolutely do business with them again as a result! *** This review is from service about a year ago and I never got around to posting it. I wish I could put more stars. I scheduled a maintenance service at my home while my tenants were there, and everything seemed smooth with initial communication and visit start. City Wide arrived, spoke to one of my tenants, explained they had to replace the air filter (a K&N reusable one that her husband had bought), and then proceeded to do their work independently. When they were done I was told they left from where they were in the backyard and never provided notice of their departure. Come to find out, the air filter vent in the home has non-standard dimensions, so my tenant's husband said they shoved a new air filter in there and it looked very shoddy indeed. After calling and expressing my dissatisfaction, I felt only then was I given a narrative for what had happened. My impression was, they didn't think it's something that would be noticed or needed explanation, and that is cause for concern. They did come back and fix the problem, this time with my sister supervising the visit. Happy to say, they did educate her on what they were doing and fitted a new filter to the vent. They also did a very good job cleaning the outside unit during the first visit, for which I was grateful.

We've used them twice now and I'm very pleased. They do good quality work for reasonable prices. We…read moresigned up for an annual maintenance plan for our a/c equipment to keep them in good working condition. They will be our go to for any plumbing or a/c issues. Just wish we had known about them before we used Home Depot to replace our water heater.

I had a new refrigerator delivered, but the installer wouldn't connect the water line and told me…read moreto contact a plumber. Fortunately, Cross Plumbing was already in my neighborhood performing maintenance for our HOA. They kindly came over to inspect the water connection for my refrigerator and confirmed that nothing was broken. Best of all, they didn't charge me anything for their time and assistance. Thank you, Cross Plumbing, and a special thank you to Mark for your honesty and excellent service. I truly appreciate your help and highly recommend Cross Plumbing to anyone looking for reliable and trustworthy plumbers!

Contacted Mike to do some work on some hose bibs. He was recommended by another business owner I…read moreused for another project. Ended up needing to replace the regulator as well. Informative and was able to answer all my questions. Gave me upfront and fair pricing. His worker Eddie arrived the same day and was quick and efficient. Explained and answered all my questions. Highly satisfied and will contact for my next plumbing project!