We have used this plumber for multiple properties in the past, which made this experience…read moreespecially disappointing. A water heater failed after approximately four years. We were told it was out of warranty and that nothing was wrong, despite an active leak and recurring gas error codes even after multiple restarts. When we contacted the manufacturer directly, Rheem confirmed the unit was still under warranty. Because of this, we hired a different plumber and replaced the unit. We are now dealing with ongoing issues with the manufacturer regarding reimbursement for an identical replacement water heater. Communication during this process was poor, and we felt blamed for the issue rather than supported. In a text message exchange following the service, we were told we should "hire some other plumber" going forward and were referred to as "clowns." Screenshots of this exchange are available. Given our prior history with the company having done 2 water heaters and multiple plumbing repairs over $5000,, the handling of this situation and the tone of communication felt unprofessional. Overall, we were dissatisfied with how this was handled.

Garbage disposal backed up....DON'T put egg shells, coffee grinds, pineapple skins down the…read moredisposal!!!! I called Russ, he sent his crew in a timely manner, assessed the problem, which turned out to be years of backup just waiting to cause major damage and costs. The crew arrived on time as promised and within a few hours, new pipes installed. Not sure how old your houses are out there, but it would be worth it to have them take a look at your pipes!

This is one of my favorite places to get water from it's always nice & clean! Awesome customer…read moreservice & clean floors. I recommend this company to anyone in the 925!!

Contacted this company and set up a appointment with Greg. Greg came by and recommended a system,…read moreanswered any questions, and gave a basic layout of where the system would be placed. Set an appointment for the next week for installation and Jeff the technician came by on time. Installation went well with no issues, the work is extremely well done and looks aesthetically pleasing. Jeff resealed the wall and tested the system before leaving. He explained how everything works and made sure I was informed about maintenance. Price was fair, Work was great, Customer Service was amazing. I definitely recommend.

I have used this company 40 plus years ago.The former owner sold out and Gil took over .They have…read moredone excellent work for me replacing toilets and sinks! I recommend them .

Since moving to Brentwood 11 years ago, Henson is invariably my go-to firm for all plumbing needs,…read morewhich have been I suppose more or less average for a homeowner, most recently a water heater replacement and new drain stoppers on two of the bathroom sinks. I've never had anything but first-rate service from them, and I can recommend them to anybody without the slightest hesitation.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

Called Jazz to change out laundry bibs that were stuck, and they came out within a few hours. Gave…read moreme a price after looking at the work. Given that I didn't have to wait days for an appointment, I agreed to the price, which was initially high compared to others. That being said, it ultimately became roughly the same, if not a little cheaper, than other places that charged by the hour or quarter hour, as the job was a little more complex than initially thought. The guy spent almost 2.5 hours here to change out two bibs (again, way more complex than he probably thought), and he did a wonderful job. My problems were addressed same day, same visit. If I chose other plumbers, I would have waited days before my items were addressed. I've used Jazz before with my older AC unit, and they will always have a spot in my contact list if I need help with my HVAC or plumbing.

I called Flo Pro Plumbing to have my garbage disposal check for leaks…read more Matt gave me an appointment for next day right away. Armando came & was very thorough in checking for leaks, pipe lines, & dish washer line. Armando reassured me of no leaks or problems with my garbage disposal & my dishwasher line. I am very satisfied with the service & the time Armando spent to give me peace of mind. Thank you. Armando, so much for your exceptional & complimentary service. Hana

Owner quoted us for all 3 toilets and both showers, team comes and doea all the work(actually…read moretotally misses doing 1 of he showers) and also states to us the mastwr shower only needed a knob afterall and is not having any other issues!! So they knocked off a few hundred bucks l. we called and they came back to do the other shower (not the master one that got discounted because it only needed a knob!)... fast forwars to End of service , the guys just wanted to take a look at the master shower... Guess what?? Its a leaking cartridge and it neess to be replaced!! They write some Crazy expensive quote!! ive called twice since!! the owner or the company orignally quoted to Fix the master shower cartrisge etx, first crew said its fine wnd deducts aeveralhundred since its fine... second crew see it needs the work done(yes we knew tbat the owner knew that and we literally paid alot of money(minus a few hundred because its fine right)?? Flow pro, we already paid for moet of The master cartridge to be fixed, we should only have to pay the amount "removed" from theprimary quote because it did need to be done.. My mother and i tried to explain this several times now but its not sticking, flow pro you need to contact sue menke and achedule a servcie to fix the primary shower for the amount that was removed from the first visit when it was incorrectly passed over. the owner is top notch tech, unforttunely that has not totally rubbed off on the other guys yet This needs to be made right !! Please call, check with owner? Verify all this because we do like the service wnd the guys wre allreally nice ans genuine everyone makes mistakes.. I look forward to change this to a 5 star review!

Our water heater went out. I was ready to order a new one from Lowe's with installation. Shelley…read morefrom Rite Rooter Plumbing called me back with a quote. She checked the warranty for me and it turned out that our broken water heater was still under warranty. She saved me thousands of dollars! After the part was received, the technician was there within a couple of hours and replaced the part. Alleluia there is hot water again! Despite the nightmare of not having hot water for a few days, RRP was very efficient while saving us a lot of money. I got a couple of other quotes for the labor and it was several times more than RRP. Thanks, RRP!

Terrible. we were contracted to rite rooter via lowe's to have two faucets installed. delay after…read moredelay. finally were scheduled and then they canceled the day of. rescheduled and then the technician named david chose to just go home bc he couldn't find parking despite us having a dedicated parking spot he was free to use. so unprofessional and no repercussions from the company. One of the worst experiences i have had and haven't even had any work done yet because they can't get their act together enough to follow through on a single appointment. do not recommend, or if you have to use them, request not to have david.

Water in my kitchen sink started backing up. I tried the baking soda and vinegar trick. No good…read more Tried the plunger. Nope. Checked the P-trap under the sink. Yeah, no. I ran an auger down the drainpipe. Nothing. Time to call the professionals. Jorge came out on short notice and handled the issue quickly and professionally. He cleared the drain pipe with a Big-Boy auger and used a scope to inspect the area just to make sure. He was fast, courteous, and very easy to work with. I appreciate the prompt response and his professionalism. Jorge is a Superstar! The other positive reviews tell the story. If you need fast reliable plumbing help, contact J.J. Rooter & Plumbing.

I wish they had completed the job they started, fixed what they broke (our water main) and…read morecommunicated with us. Did I mention they splashed mud on the front of our house and didn't bother to rinse or wipe it off?

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Edgar and Leland came to my new home to install new toilets and sinks, and they did an amazing job!…read moreThey worked quickly, were extremely professional, and made the entire process seamless. I highly recommend them!

Our house is nearly 30 years old and always has something going on. The guys of Pro Plumbing are…read morestill taking care of us and I have had an excellent experience with every technician! Martin, Miguel, Julio are fantastic and I will continue to recommend these guys!

These guys are great! They bent over backwards to handle an emergency and do an install that…read morecreated the problem...Trejon was an absolute Jen of a tech... knows is stuff...can't wait to use you guys again!

We had an excellent experience with Darrell and his crew from Precision! They installed & mounted…read moreour SpringWell waters oftener in our new home. Everything was completed professionally, neatly, and with great attention to detail. The team was knowledgeable, punctual, courteous, and took the time to make sure everything was working perfectly before they left. Their workmanship was top-notch!!