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    Plumbing Management Services

    3.0 (4 reviews)
    Closed 7:00 am - 8:30 pm

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    R.J. Kuhn Plumbing Heating & Cooling - Basement Remodel, Oswego, IL

    R.J. Kuhn Plumbing Heating & Cooling

    (27 reviews)

    Install Water heater and Water Softener. Checked on Rust Remover Equipment. Very honest and…read morehelpful. Eric is our guy! Go above and beyond. We love them.

    I contacted Kuhn based on a recommendation from another plumbing company as their plumber had…read moreretired. I was looking at replacing 3 bathroom faucet cartridges, as I had one leaking and felt it was best to replace all 3 at once with one plumber visit. At first contact they requested I sent an email photo of the brand and they would have a plumber investigate and contact me with the replacement cartridges needed. I never heard back. I took a photo and put it in ChatGPT to find their recommendation and purchased them from Home Depot. I reconnected Kuhn and set up a time for a service call. The plumber came and after 30 minutes he informed me that the replacement cartridges I had brought were incorrect. He told me that the company will research the manufacturer and call me back with the product and costs. As I have a leaking faucet, how long would the turnaround be. His response was "we are not very good on that and it usually takes 2 to 3 months". I explained that my faucet is leaking and that is unacceptable. He said he will talk with his supervisor, but gave no guarantee or sense of urgency. I was charged a total of $263,25. The rate was $195 per hour. He was here a total of 45 minutes and charged me for travel time back to the shop. When I was quoted the price I was told it was for labor only and was not informed that it also included travel time, Overall, very disappointed that Kuhn felt it was acceptable to have a leaking faucet for 3 months, did nothing to fix the issue and have deceptive pricing.

    Tony's Drain & Sewer Cleaning - LuisAngel one of ours technicians

    Tony's Drain & Sewer Cleaning

    (27 reviews)

    I called Tony's with our emergency due to kitchen sink being clogged and water overflowing on the…read morefloor, after using the garbage disposal. Lewis arrived within 3 hours of my call to Tony's. He arrived with his big tool on wheels. He unclogged the sink in less than 15 minutes. He checked the basement ceiling to make sure all was OK, clear and dry. Thanks to Lewis our sink is working fine now. Tony's Sewer will be my plumbing company from now on. From a happy customer!

    Tony's Drain and Sewer Tried to Drain Our Wallet Instead…read more.. My husband and I called Tony's Drain and Sewer because a contractor recommended them, and we had a stubborn main line blockage. They sent over a technician who attempted to rod the line but couldn't get the equipment in. He gave up and stuck a camera in there. My uncle is a general contractor/handyman with over 30 years of experience, and he's run into this exact issue before with our plumbing. Last time we had this issue, he told us it was likely root intrusion, and that it just needs yearly maintenance. Unfortunately, we didn't keep up with the maintenance, and he lives across the country, so we couldn't exactly fly him in for an emergency toilet rescue. Tony's charged us for a camera inspection and promised to send a quote. The next day? Boom! "$7,500 minimum"... And that didn't even include landscaping repairs. For that kind of money, I was expecting front row VIP tickets to see Dave Chapelle, since clearly, Tony's team thinks they're in the comedy business. Thankfully, we got a second opinion. Another plumbing company with over 20 years of experience came out, scoped it out, and spent about 3 hours clearing the line and doing a full inspection afterward. It was a root blockage and some baby wipes. They got to the root of the problem (yes, pun intended) for just $300. Moral of the story: Don't flush wipes. Also, don't flush your money down the drain with Tony's. Always get a second opinion. 0/10, would not recommend!

    Plumbing Management Services - plumbing - Updated September 2026

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