great service - clean and professional !…read more they came on time and were quick to replace the water heater!

My young daughter had a technician come out... who said her thermostat was broke…read more Okay he replaced it and got it running. Thermostat was only a year old, but how can you prove it worked, you have to trust the technician especially when there's no air conditioning and you just want it running. While out checking the unit he noticed a corner bent and started telling her a stupid scenario of a dog rubbing up on the unit and peed all over it and to get it cleaned out it would be somewhere over $1,000. Come on, what lengths of lies you sales people go to. I told her to stay away from you guys and would recommend someone else. I would not recommend Anderson at all. It's hard to find honest heating and cooling technicians. Anderson is not one of them.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

So, Val Bartkus quoted me via text a few weeks ago $85 for an a/c check, which normally includes…read morecleaning the unit that contains the fan, and checking the charge. My a/c works fine--it's 2 years old, which I told him, no worry, no hurry. Imagine my surprise when the tech handed me a $170 bill for checking the charge and hosing down the unit--only from the outside, not even opening the unit to get the dirt and leaves out. And, I had asked his techs to find out why the unit sometimes will not start without me restarting the thermostat. Nothing, they could figure out nothing re that, and I had to call another company (that originally installed the a/c) to figure out the thermostat was not connecting correctly with the a/c and needed to be replaced. When I questioned the doubling of the bill, the tech showed me that Bartkus (the owner) had texted him to charge extra for washing it--When I texted Bartkus re the doubling, he said $85 is just for coming out to check the unit. The rest is extra--so washing my unit with a hose only from the outside was $85 extra? And, then, how come that was not stated before the tech washed it, so I had an option to say no to the outside washing? And, how come washing it does not include opening up the fan housing, vacuuming out the debris, washing off the fan, and cleaning it thoroughly with water from the inside vs something I can do (wash it from outside)? I had my a/c serviced last year by Ken Erickson for $70, which included washing the unit (and Ken opened up the fan area and washed inside there) and I know my other HVAC guy from Home Comfort Systems charges $90 this year, 2025, for the same service, and always takes the fan cover off and washes and cleans inside. I've recommended Bartkus in the past, but now I'm hesitant. He's saying now that he will refund me the $85 extra, after my check clears, and he did do that, thankfully, so he honored his $85 quote, in the end. But, I would still double check prices with him and what they include before a service. In the past, I've not had him upcharge me after the service, so this is something new. And, unfortunately, I will say his techs don't know that much re how an a/c works not to have figured out the thermostat issue.

I have used Val and Bartkus Heating systems for over 20 years, and they've always done a great job…read more Last year they added a brand-new washer/dryer area to my main floor. It is worth its weight in gold--no more trudging down to the basement. I use it weekly and wish I had done it many years back. They were extremely professional and did an outstanding job on the electrical, gas and plumbing needs of the project. Definitely a FOUR STAR company. Check them out!!

Don installed a new sump pump system for us. He communicated very well before and during. He was on…read moretime and I feel like they did good work.

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Vett the vendor. This person "Orian" is questionable…read more The assessment and estimate was not provided in a written format as requested earlier that Sunday morning when he (now the name is Tanyaluck?) Interrupted me at brunch with a phone call ... where I stated that I was not able to have a conversation and the forward me a written document on the diagnosed issue and a general proposal and estimate. Later in the day i followed up to see where we were at .. and instead of answering along the lines of .. I can get it to you on Monday or so ... he/she text pivots and blurts 500K ... out of context... and its seems to be nonsensical offer on the property to be serviced... that is listed for sale at 930K. Mentally questionable and appears to not understand real estate or reality. Does not indicate lucidity or credibility. Value is not likely and moreover does not seem to be accredited or bonded. Beware

This gentleman arrived within 5 hours of my initial call to service a severely clogged double…read morekitchen sink. Although I wasn't home at the time, my disabled mother was present, and I let him in remotely. My mother told me he was exceptionally kind, patient, and professional--not only with her, but also with our puppy--while resolving the issue. His pricing was also extremely competitive compared to the other quotes I had gotten, and he managed to fix the problem quickly and at a much lower cost than I expected. Thank you for your prompt, efficient, and highly professional service.

Highly recommended. Staff has always been friendly and…read moreknowledgeable. Great communication when it comes to appointments.

Very pleased with work and it was a pleasure dealing with the staff. Highly recommendread more

From start to finish "Professional ". We had a mystery leak…read moreand Chris came out and did a thorough investigation. Very attentive and very thorough . Thank you Omega Plumbing! I have your number in my contacts. I found this company and called them because of their high ratings on Yelp.

This company saved me $18,500. Another company was going to charge me over $19'000 to be paid in…read morecash. Omega has always been honest and dependable. I highly recommend them

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!