We've been using the plumbing pro since buying our house last year and they've done a great job on…read moreevery service they've completed for us. Most recently, we discovered that part of our sewer mainline would need to be replaced due to extensive damage from tree roots near our property and the plumbing pro was willing to work us into their schedule despite a lot of rain delays! They even managed to fit us in right after the rain let up so that we wouldn't have to go another week unable to use the plumbing at our house. We would recommend them to anyone as they're always easy to work with and their prices are fair, and their customer service goes above and beyond.

Quick and thorough service. Travis was so very polite. He answered all my questions and explained…read morewhat he was doing. I would recommend Plumbing Pro every time! Joy Petty

Service on the front end as well as the technician was excellent. They diagnosed the problem and…read morefixed it. I'm very pleased with this company. Highly recommend.

I called at 7:00 Monday morning and set up their earliest available for the following morning at 8,…read morebut asked to be called if they had a cancellation. Within five minutes, they called me back and someone was at my house at o'clock. Fixed the problem and was done by 9:30. James and Matthew were very professional and knowledgeable and the charges were reasonable.

This company is my favorite for faucets, sinks, and excellent service…read more They carry everything imagineable for kitchens and baths. They carry top of the line brands and mid-level. I've done a lot of shopping around. Their pricing is very good and they offer free delivery to Overland Park. Yes, FREE delivery right to my door, no charge...unheard of with today's gas prices. (they probably deliver to other areas, too) The service...the first time I did business with them was over 6 years ago on a kitchen remodel. I came across this company purely by accident. I walked in the showroom and was immediately met with a smile and lots of knowledge! Andrea Love helped me pick out what I needed and delivered it to my house for free. Here I am 6 years later needing a new kitchen faucet....I call...Andrea is still there. I am so happy to have her help me. We did everything by email and phone using the website...the faucet was delivered today...free of charge. Andrea Love is a shopper's dream sales rep. She's very knowledgeable, doesn't waste your time, doesn't high pressure sell you, and she's pleasant. Such a rare find...Pyramid and Andrea! Pyramid is Kansas City's Gem of a Plumbing Supply Shop!

Very nice counter help in the parts department, found the part for my faucet and put it together…read morefor me so that installation at home was much easier for me...excellent customer service.

Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

I had service done on our old A/C and the service was great. I had some issues with the A/C, but…read moreafter the service techs worked on it, it was fixed and the problems were resolved. I figured it needed to be replaced, but the tech did some maintenance to it and fixed it. I asked how much it would cost to replace it and he said it depends on many different factors of what you want and need but right now it's running good now. So, why replace it if it's running well? I agreed. When the A/C does go out, I'll get hold of United and have them come out and give me a bid for a new one along with a couple other companies. I was told United offered financing too which was nice to know. I have recommended United before and will continue to because the job got done quickly and professionally and done right the first time and that old A/C is still running well.

Our hotel recently invested approximately $23,000 in a new HVAC unit through United Heating &…read moreCooling with the expectation of receiving a fully functional, professionally installed system. Unfortunately, the unit arrived damaged and has caused ongoing operational issues since installation. The resulting failure has left our lobby temperatures ranging from 80°F to 90°F, negatively impacting guest comfort, employee working conditions, restaurant revenue, and overall guest satisfaction This experience has highlighted significant concerns regarding equipment quality control, pre-installation inspection processes, and the speed of resolution when problems arise. A new HVAC system should not require this level of follow-up, disruption, and escalation from the customer.

WOW! I just had an amazing experience with Chad…read more From start to finish, the service was top-notch. He arrived right on time, was incredibly communicative throughout the entire process, and explained everything in a way that was easy to understand. The quality of work was outstanding, and he went above and beyond to ensure everything was done perfectly. Finding a reliable plumber can be tough, but I'm so glad I found this company and Chad. I HIGHLY recommend to anyone in need of professional, efficient, and friendly service!

Had a great experience, they fixed the tub leak quickly and efficiently. Will use them again.read more