I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

I 1,000% recommend My Guys Pest Professiona!! After seeing a mouse run into my closet I googled an…read moreexterminator and My Guys was the one nearest to me. Les showed up within 30 minutes and not only took care of my mouse problem but he also gave my home the rodent free treatment that it needed. Les truly went well beyond the call of duty. I absolutely HAAAATE mice and because of his awesome service I am able to sleep more peacefully Not to mention the price was very reasonable for the service that he offered. Les is such a great person and I HIGHLY recommend him and his company!!

This is the worst experience I have ever had. The owner did not follow up and missed appointments…read morebecause he was driving. Insinuated side deals, due to problems he is experiencing with my warranty company. VERY DISAPPOINTED!!!

I thought I would wait almost year before posting just in case. Since the pandemic we had a Mickey…read moreMouse situation happening our home. Our neighbors also had the same situation happening. It was awfully stressful because it's the pandemic, you HAD to be home. We tried EVERY and I mean EVERY Home Depot/Lowes product they had to no avail. From plug ins to sticky pads. They critters were relentless. Finally we tried this company. They came, they assessed and they conquered. Priced reasonably. Thank you so much for bringing our home to peace again. If they do show up again, I'll definitely call upon you again,

I found MTB randomly on Yelp due to an unfortunate emergency in my newly renovated home. I had a…read morerare issue with powder post beetles in the newly installed stairs. MTB was super responsive to my inquiries on yelp and even more responsive to my calls. I found them to be very professional, knowledgeable, and extremely accommodating to my schedule. More importantly, I didnt feel like they were trying to nickel and dime me. As advertised they wore face masks and shoe covers the entire time. I would highly recommend them for future pest control issues.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

John was top notch arrived on time and communicated effectively for every visit…read more I had used several service over the years to deal with a mouse problem, but he was able to resolve the problem I highly recommend John and will be using him for any future pest control needs .

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

My review is for the technician, Shaun Williams, and for the office manager, Linda…read more Listen, these people have gone above and BEYOND for me. I had an issue with one critter, and they really supported me through the process. I DETEST rodents, and this team made me feel secure and supported. Now, the service is super expensive, but you receive quality work. Important to note that pest control places do NOT move appliances. Unfortunately, hiding places are typically behind appliances.

Just canceled, didn't last 2months has a customer, the worse customer service…read more I almost felt like I had to encourage the staff and help manage her mood on the phone to ensure she hears me out and look for an appointment that would work.

My primary technician Derek is always wonderful to help with and through in his explanation of…read moreservice. I love that I can call them anytime there's an issue.

A manager from American Pest came out today and addressed the carpenter bee infestation. She…read moreopened the window and reached out to spray the bottom of the frame. It should not have been this difficult, but I am glad it has been resolved.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Had a big wasp nest that I needed taken care of. They went…read moreabove and beyond of the service I needed. Very professional and will hire again of my pest needs.