We spent $100 on application fees and I NEVER heard back about my application. I had to find out MYSELF the house we wanted was no longer available. I called multiple times to have my application go towards another property and every single time I was told they would call me back. NOT ONCE did they ever contact me back. It's almost two weeks since and I still haven't heard back. I applied for another property through another property management company and they processed our application the very next day and they kept me updated. That next day we were approved. DON'T WASTE YOUR TIME OR MONEY HERE, i didn't listen to the reviews and i wasted $100 for absolutely nothing read more

(This is a duplicate review, as PMI used to be called Realty Corner, and I posted the same review on that page as well.) I wouldn't wish my worst enemy to be forced to communicate with the employees here. That is, when they chose to communicate (always on their own terms, never in the best interest of their tenants.) First and foremost, they are more than happy to accommodate tenants who are engaged in illicit activities and dealings, and if another one of their tenants objects or feels unsafe to be forced to live in that situation, well then, too bad! The property manager, Jason Evanchak, lacks any empathy for his tenants, and is most comfortable avoiding responsibility for issues that only he has control over. Even when provided with several issues repeatedly, he will be lackadaisical at best at merely acknowledging them. Solving them is a different story all together. (Spoiler, he won't solve any issues.) And this is coming from a respectful tenant who treats his property like a home, keeps their unit tidy, pays rent on time, abides by lease terms, and is always willing to report any issues with the property. He would rather protect those who trash his property, and make it unsafe to live in. Renters (especially students and parents helping their kids find a safe and comfortable place to live), this is a cautionary tale. I know the property is attractive. It's nicely-lit, and a quick walk to the university. And the price isn't bad either. It's the management who are keen on making your life a living hell. The grievance above is only a slice. These reviews need an in-depth and recent take on what it's like to live here. I am adding more below so other renters have a thorough understanding of what it's like to live here. Last winter (December 2017), our heat and thermostat broke all at once. I was contacting them every day through multiple methods to get the issue fixed, meanwhile being forced to live in a condition where I could see my breath inside while it was freezing or below freezing outside. It wasn't until two weeks later they sent someone to fix it. At the same time, our carbon monoxide detector needed new batteries. Something else they chose to ignore for two months. Those devices beep, and it gets upsettingly annoying. The previous summer (2017), our mailbox broke due to vandalism, and as a result, ALL the tenants did not receive mail while PMI/Realty Corner took their sweetest time possible getting it replaced, having no consideration for tenants who did not have the means to travel to the post office to collect important mail that they were expecting. And then when the mailboxes were finally replaced, they expected all their tenants to travel all the way out to Sparks to collect their new mail keys. (Fun fact, the effects from this incident are still hindering our mail delivery a year later in summer of 2018.) Utilities and internet are included in our rent, and so whether you like it or not, you are contributing payment to whatever abysmal data plan they have. The internet is very lacking and slow, and if you contact PMI to request for Charter (the local tv/phone/internet company) to come out to take a look, their first response is to have the tenants try to fix it first with unplugging and replugging the modem. They apparently don't trust your intelligence enough to gather you might have tried that prior to calling. And this is an ongoing issue. It's never fixed fully. They are very hands off with their rentals. They furnish common areas, but not often. Dining chairs are trashed from previous tenants. Living room couch smells like cat pee. Rug hasn't been shampooed in ages. They have such little attention to these details. All they do is send in custodians once a month who barge in, shout at each other, wipe down the counters, and leave. Granted, I think tenants should be able to keep the common area clean, but it's just goes to show how they really don't care. Help with DEEP cleaning would be far more appreciated. Four college students are more than capable of utilizing a Clorox wipe. Go figure. I hope this review would deter a soul from renting. PMI are only out to take advantage of you. I'm so sorry. read more

I absolutely love this place!! They are so good at addressing work orders right away. The staff is awesome and really get along! I have rented from other companies and things did not get resolved as quickly!! Give them a chance, you won't be disappointed!! read more

WE JUST GOT THE MOVE OUT BILL. 100 DOLLARS FOR 2 LIGHTBULBS, 160 FOR HVAC REPAIRS? $383 FOR VINYL REPAIR? That was already wearing horribly upon move in. WE WILL BE SEEKING AN ATTORNEY AND TAKING BOTH HOME OWNER AND PMI TO COURT If you're looking for a rental, go elsewhere. They are complete liars. The owners they represent are no better. If you stumble across a home on Water View way. THINK TWICE. The owner is a liar, he told us multiple times that rent would not increase because he knew we were looking for a house, next thing you know, it went from 1350ish to 1740 in 3 months. The neighbors are also a problem, unless you're a chain smoker. The neighbors are out there all day everyday smoking, we can not open the windows because all the smoke comes into the house. (It's only 10 feet away). You'd think someone would care right? Nope. The only thing the owner cares about is "people that cared for his mother". It's really pathetic. Stay far far away unless you want to deal with constant BS from this compNy read more

Don't rent from this company. I will provide a lot of examples of why they are sketchy and unreliable. For my student housing unit, I was charged $300 for a "non-refundable cleaning deposit". Since I could not get the money back, I assumed that they would use this deposit to modestly clean the unit when I left. I did leave the place in good condition. For some reason, they decided to charge me around $255 in "work orders", for cleaning up a basically not existent mess. I am still trying to work out not paying these bogus fees with them. We worked out a pro-rated rent for the beginning 6 days of August, because I told them that I would like to stay there for an additional 6 days in order to wait for the occupant of my soon-to-be apartment to move out. They ended up charging me twice for it, and now I have to deal with that. The student housing at 400 University Terrace was shown to me by an employee who was clearly hungover, and arrived 10 minutes late to the showing. After agreeing to rent the place, she mailed me the keys to my house in California, where I was previously residing. Apparently, she had completely forgotten that keys are SHARP OBJECTS. When the envelope arrived at my California house, there was a hole in the side of the envelope, and the keys were not present. They had fallen out of the envelope in transit. I had to put in a ton of effort to get in contact with her, as she was very often unreachable. This goes for all of the employees at PMI Nevada. The mailbox for my unit was not useable for the first 3 months of my time there, as some vandals had apparently broken into it a few times. It took this company an absurd amount of time to fix the problem. During that time, we had to drive down to the post office to pick up our mail. The cleaning crews hired to clean our shared space were obviously bottom of the barrel, as they often left surfaces dirty. My unit was one of four four-person units which all were connected. Apparently, one or more of the adjacent units had no internet access during our time there. We were lucky, and had spotty service for most of the time. One of the previous tenants was apparently a crack user who brought back baby strollers and random items. He was dangerous. During my roommates time there, the TV that was provided by the landlord went missing (we assume the crackhead stole it). This company will rent to sketchy people. There are actually more examples I could provide, but I think these are adequate. I recommend you don't deal with this company. PS: If you want to read more reviews of this company, check out Google and Yelp reviews for "Realty-Corner". They changed their name in order to attempt to dodge some of the bad reviews. Too bad they haven't changed their business practices in conjunction. read more

PMI Nevada has been a fantastic property manager. As a part-time resident in Reno it has been so critical to get occasional service from afar. The whole team at PMI has been terrific and most-recently, Sally. I don't hesitate to recommend any properties represented by PMI. read more

***CAUTION: DO NOT RENT FROM THESE SCAM ARTISTS!! CHECK OUT THE REVIEWS UNDER THEIR RECENTLY CHANGED BUSINESS NAME- REALTY CORNER!*** I'm only giving this shady business one star because negative zero isn't an option. Had my fiance and I seen these reviews, we NEVER would've rented from them. Where do I start? From the beginning, Realty Corner false advertised their rental unit in their ad stating the home had granite countertops and stainless steel appliances...they were plastic. (Pssst! That's illegal, Realty Corner!) We let it slide because we loved the home so much. We moved in and next thing we know, the washer/dryer doesn't work properly. The law states that all advertised appliances in a rental unit must be in working order at the time of move-in. The heater was also blowing cold air and we moved in in December. So here we are in the middle of a snowstorm with no heat and me, my fiance and our little girl couldn't do our laundry. Luckily, my fiance does maintenance for a living, so after SEVERAL attempts to call, email and put in online work order requests and no response, HE took it upon himself to fix the heater. The dishwasher also was not working properly, so once again, my fiance had to flush the lines himself. After an unacceptable number of maintenance requests and a threat to report them to the Nevada Housing Division/ Tenant rights, did they finally come out and replace our washer/dryer. That was it. Great first impression of this horrible company! We stayed for two years and had nothing but problems with Realty Corner- now calling themselves "PMI Nevada". Chris, the maintenance manager has little to no regard for people's lives or privacy and lacks people skills something fierce. A quarterly inspection is conducted and they send you a letter TELLING you when it will be. Any request that they work around your schedule is useless. I work from home and requested they come on a day my fiance was off work and could be there, as I did not want to be home alone with a male stranger. This request was repeatedly never honored and Chris decided to show up anyway, causing my dog to bark and my customers to hear it over the phone, also leaving our garage door open after he left giving anyone access to our vehicles, personal belongings, tools and access to the inside of our house. Yes....all while I was working alone from home and did not realize the door was open until evening when my fiance returned home from work. When you call to express your grievances, your concerns are met with snide, snarky comments and NOTHING is ever done to resolve these matters. The majority of our issues always stemmed from maintenance and Chris- who is clearly in the wrong field of work. Don't try to stop by their office to pay rent, ask questions or do any business with them- their office is never open. Not in the morning, not during lunch, not after lunch. You can't leave your rent in a drop box, because they haven't figured out a way to get people to stop vandalizing theirs (lol). So your only option is to pay rent through their online portal and they charge you $5.00 to do so. They will raise your rent, your sewer, trash and water without notice. Lastly, we always paid our rent on time. We took care of the house- we never even wore our shoes in the house in an attempt to keep the carpets clean and new. We cleaned the house from top to bottom, including blinds, vents, baseboards, cob webs, steam cleaned the carpets, etc. We got $250 back of our $1,500+ deposit...basically our pet deposit. They charged us a LOCK CHANGE FEE AND AN "ADMIN. FEE" just for moving out- even though we returned the keys to them?! They nickel and dimed us for things like light bulb changes, a new coat of paint on the walls and nail holes, which is considered normal wear and tear. Considering we lived there 2 years, we should not have been charged for these things.. Get it together, Realty Corner/ PMI Nevada. You are going to be in a heap of legal trouble very soon! Renters/Buyers, beware! The internet is your friend...you've been warned. read more

Total scam. My roommates and I paid $180 in application fees. Two weeks later they called and told us that our applications had been approved, and that we were then just waiting for the house owners approval. Weeks went by without word. We kept calling and being sent to voicemail. No one would ever call back. Finally we got a call saying that our applications have been denied because we still owe rent to another property. We told them about that the very first day we walked into the office and they said that we can still be approved. Then called weeks later saying we were approved. Then called weeks later saying that we cannot be approved due to owing the other property. And when I told them that we already discussed that and they already approved us, they had nothing to say. We "worked" with both Christina and Starla. Both of them lied and scammed us. We should have read the reviews before "working" with them. read more