They are incredibly professional and responsive on Yelp. They spent the whole day working through a…read moretricky adaptor issue, even driving to their warehouse to find the right part. Super knowledgeable, they fixed the issue at the surface rather than trying to tear down the whole bathroom. Excellent service and dedication and pretty reasonable price.

really quick response, give us a quick and transparent quote. we had a unique situation (we used…read morethem for fire/sprinkler damage restoration) and jason + john + team addressed it with care. a lot of other similar companies did not get back to use in a timely manner. our stuff was delayed a few days longer than we initially were told which was a bit annoying but all else would great. hoping i never have to use again but would recommend.

I don't leave negative reviews. This is a first. I hired Restorx of WA to clean up a water leak and…read moremold damage. 1. They didn't show up and took a week to do a two day job. 2. They left bags of garbage in my crawl space. The contractor I hired to finish the job found their used tyvek suits in the crawl space as well. 3. They didn't actually remove the mold where it was agreed upon. 4. They left rotten wood in the floor and wall. When I asked about it they said it was just "wood stains" but the wood was wet and crumbled when touched. It wasn't stains. 5. I had standing water in my crawl space and they didn't bring it up to mitigate. I would have added to their work order and given them more business, but they failed to mention that it needed to be drained and how bad it was. 6. They don't offer restoration services like their website claims. They will leave holes in the wall and floor/crawl space. Rats came into my home from the openings that they didn't cover. 7. I had to hire another company to fix their work and finish the job. I will never hire Restorx again.

Work done in Federal Way Our thanks to RestorX DKI for being…read moreavailable & immediately responding to our needs; water mitigation as result of failure of hot water tank. Julia marched in like a Sargent; obviously an experienced & efficient technician; no bs, no sluffing; got the work done on schedule; impressive workmanship. You'll be very pleased with Restor X DPI's service. I very highly recommend, which was selected by our insurance company.

I have been calling all water plumbing for several years- they do an outstanding job - great…read morecompany and will continue to call them first for all my plumbing needs b

Julie and Vlad were wonderful handling a water leak we had from our upstairs shower. Vlad was on…read moretime, the quality of work was awesome and I believe the price was reasonable. Julie also made sure to come out after hours to take a look at what was needed.

Unfortunately, I was in the situation where I needed the services of a water removal company…read more(kitchen drain ruptured and had soaked through the wood floor, cabinets, subfloor and ran into the crawl space. Fortunately, 2 Sons Plumbing (who initially came out to fix the plumbing issue) recommended Premier Water Removal for getting things dried out. Joshua was able to come out immediately following the incident (on a Sunday morning, too!), and was incredibly friendly, knowledgeable, patient (I asked a LOT of questions) and thorough in his assessment of the work needing to be done. Shortly after we talked, a team was able to come out and get to work removing cabinets, sealing off the affected area and getting their machines set up. I don't know all the names of the individuals that came out to our house, but I do recall Byron, Kyle, Eric and AJ (I think). Every single person was very professional and friendly. The removal and setup went far more quickly and cleanly than I expected. There were a few follow up visits, but these were always quick and again, they were very open to answer any questions I had. I want to call out that the communication across the company was excellent. The coordination between the estimator, customer service and the cleaning team was frictionless and I was never left hanging wondering what the next steps were. They always showed up promptly in the window provided (and always lead with a heads up call 20 minutes before hand), and always immediately followed up with our next appoint (Heather, on our calls and through email was also always very friendly and helpful). I'm sorry if you're in a situation where you need a water removal company, but I would highly recommend using Premier as it has been a great experience throughout a not-so-great ordeal.

This just feels dirty, I would compare this company to ambulance chasers. Had an unfortunate leak,…read morerecommended by the plumber, great communication by the office, from there it was downhill. I get an absurd estimate, included was "Emergency Call - during business hours". I called to ask about some of the items and was met with such an arrogant attitude, I decided then and there, I wanted nothing to do with this company. Stay away, if you have to, don't take the referral. Do your research, make the call yourself.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

From the owner: Green Planet Restoration Seattle is your trusted partner for a wide range of damage restoration…read moreservices in the Seattle area. Our licensed and certified team of technicians and contractors restores your property to its pre-state in minimal time. We not only restore water damage and fire damage, and mold infestations, but we also future-proof your property against other unforeseen disasters. We understand the urgency of property damage, which is why we offer 24/7 Seattle Emergency Water Damage Restoration Services. Our insurance coordinators also work directly with insurance adjusters in making the insurance billing claims as smooth and stress-free as possible.

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

Jesus W. and Victor kept me abreast of the project the entire time. They were quick, efficient,…read moreand completely approachable throughout. The company was thorough when helping me navigate the insurance claim fir damages and restoration. Bob Y

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.