I have been an REI member for nearly two decades. Though most of my experiences have been at their…read moreflagship stores whist residing in CO and WA, I've lived back east for a few years. Normally, I'd just order what I need and have it shipped. Today was something different. Loaded up the family and drove 90 minutes to go to the store in Ithaca. I was surprised that they had a tiny selection of paddling gear. The staff was unfriendly and inattentive at best, and the gentleman at the register had the personality of a wet fart. They expended zero you know whats to even acknowledge a customer. There's plenty of room for improvement. While I'm not done with REI, I'm good if I never go back to this location.

Love REI and was anxious to see the new store in Ithaca that had opened…read more I was disappointed. It has the same high quality products but seems very small and short in inventory compared to the REI stores I've been to elsewhere. What really blows my mind is this is in ITHACA whose signature activity is hiking AND SENECA LAKE and they have no kayaks or paddle boards or really anything related to water activities. I was absolutely shocked as I wanted to look at some of those items and there is nothing here. Dick's sporting goods in godforsaken Binghamton has more water activity items than REI. I truly hope this is a temporary issue they will rectify. Huge disappointment.

After the rude treatment at the "other" place in town on more than one occasion, checked out…read moreFULLSEND & the experience couldn't have been more different. They were kind, professional & set me up with exactly what I needed & in the price range that worked for me.

Cool shop and some of the BEST gear! Zach did a great job helping me get exactly what I needed !!!read more

Excellent service and employees stepped right up to ask me if I needed help. They also had great…read moreadvice for snowboarding and many other topics when I asked! Small board shop, tucked away but great place and they sell top tier snowboarding gear!

Amazing store from products to customer service 5 stars!! Got everything I needed for the mountain…read moreand more!!

All the male workers I encountered were complete assholes. They acted like they were doing me a…read morefavor by answering my questions about ski boots and snowboarding bindings. The two ladies working at the front desk were really nice and helpful thought. The products being sold have a pretty big up charge too so I wouldn't bother buying anything. Only go to try the fit.

I called to see the turnaround to get skis sharpened and waxed and was advised 2 days. Made a…read morespecial trip to take in multiple pairs. I almost didn't even get the words out of my mouth and they told me they wouldn't touch them because the age of the bindings even though I bought them from them....that will be the last time. I hate to even give them a star

Great place to buy ski equipment. They are willing to spend the time necessary to educate…read morecustomers on the rational for different types of skis, boots goggles, etc. Berger's has some very knowledgable staff. Their set up is excellent and they offer great support after the sale. Prices are very fair and a good value. I have my equipment maintained there and have been very happy with my equipment's performance after being serviced.

What a great hidden treasure! Walking around Binghamton N.Y. I stumbled upon this great ski shop…read more Ski clothes, skis and lots of other accessories are for sale here. It's always snowing here and a great place to ski. Check it out! Great and reasonably priced gear.

Amazing ski shop- my go to place for over 20 years (I started at the Honesdale shop). Scott (the…read moreowner) is incredibly knowledgeable and helpful. They have a wide selection of skis, boots, clothing, and snowboard gear. The prices are reasonable and the service is unbeatable. Highly recommend!

I had custom footbeds made for my ski boots and what a difference it has made in my skiing! Scott…read moretook the time to be sure that the footbed was perfectly molded creating arches for support and a base that cradles my feet. It was the best thing I ever did.

THEY KNOW THERE STUFF! Very friendly people and assisted me with all of my needs, would really…read morerecommend this store

The kind and knowledgable folks at Country Ski and Sport saved our vacation when we had a problem…read morewith one of our bikes as we prepared to ride on the Pine Creek Trail. We had no phone service on the trail so we packed up and drove until we could call around to get the bike serviced. I didn't find this business listed under "bike maintenance" on Yelp so I added it. Country Ski and Sport has a repair shop as well as bikes for sale. They took a look and fixed the brake cable problem in a few minutes while explaining to us how to avoid messing it up again. They didn't charge us for this service, which amazed me since my store at home has a $10 minimum. Great service and the closest bike repair to the Turkey Run entrance of the Pine Creek Trail.

I stopped by the Idlewild ski shop before skiing for the first time the next day and everyone was…read morebeyond helpful! Stephanie got me hooked up with everything I needed! Thank you so much!! Will always rent here when in the area!

A great Ski Lodge and Slope for beginner and intermediate! Great for Church groups and families to…read moregather and enjoy a fun vacation skiing in Colorado! I learned to ski here at Idlewild when I was 10 years old, over 50 years ago and they have kept up the property and remodeled the lodge. Great memories I will always cherish!

Had a very good experience here recently when I was out shopping for a bike for my girlfriend. The…read moreguys here were very patient while we tried out many bikes, then tried some more, then tried the same ones over again. This is always important when buying a bike, and they made my girlfriend very comfortable when she was working her way through her decision. To make things a better fit, they gave her a good deal on a quick modification to the bike that was done while we waited, so she could try out the fit. Any bike purchased here comes with 2 years of tune ups for free as well as a bottle and cage - can't beat that! While it's crazy to find three bike stores within a half mile of each other, this is the only one you should visit while in New Hartford/Utica area.

I kindly asked the manager to look up a replacement lens and he wanted to charge me twice the…read moreactual amount to get it into the store .$74.00 lens and he wanted to charge me $150 ohhh and I almost forgot he was extramly smug and unpleasant the entire time I was in the at this location. DO NOT RECCOMEND THE STORE