Asked if they can help me find a fan motor for my Ventahood…read more The honest response was greatly appreciated. Thank you Juanita

terrifying. well maybe cool if you are a cheat who wants to mess with an insurance company…read more.. Juanita is amazingly rude for starters on the phone. but the service...i guess if you have a service plan its ok. They sent a kid. He came five times to fix my dryer. Imagine how much that would have cost me. he never fixed it. my service plan replaced the dryer, and when it came and did not work..we discovered the 220 plug that was 20 years old was the problem. And the Whirlpool washer, well, it requires maintenance. it wants you to clean it or clothes come out grey. so they replaced the washer cause Conrey's couldn't fix it. so..if you have a service plan, are willing to go through ten service calls where you wait a week..well Conveys may be right for you if the phone rudeness doesn't turn you off. otherwise, gosh wish they'd go back to the mainland where they came from. and check out the reply immediately written blaming me..this is exactly who these awful people are. imagine.

Travis showed up for a diagnostic assessment of a malfunctioning automatic gate opener at the front…read moredriveway. He returned and installed a new gate opener. He stated that he would return again to install a photo sensor and reconnect the remote metal detector wand attached to the gate opener. Despite at least four text messages over the next six weeks and several voicemail messages, he never responded or returned. I had two or three other small Appliance Repair jobs for him which he never returned to address. He appears to be too busy to even give the courtesy of responding to a text message or voicemail stating that he is not able to render services because he is too busy. I eventually gave up on him. I would recommend that customers stay away from his business in light of his ignoring multiple contact attempts.

Travis is very friendly and takes his time to explain what the problem is and solves it .read more

Friendly honest and reliable..I had a washer doorlatch break. This part was ordered and installed…read moreseamlessly for me. Thank you !!

Jimmy was excellent from start to finish. He clearly explained that our dishwasher couldn't be…read morerepaired, picked up a new one on his next trip into Kona, and installed it shortly after. We manage our condo as an Airbnb when we're on the mainland, and he made the entire process incredibly smooth. He respected our guests' space, communicated well, and delivered high-quality work. I would highly recommend Jimmy for any appliance repair needs.

I needed a warranty repair on my Whirlpool washer close to the end of the warranty period…read more Appliance Service Co sent someone out the next business day. They ordered the part while we were off-island and called for installation on our return 2 weeks later. The repair man came the following day to install it. He was knowledgeable, resourceful, and friendly too! I would highly recommend this company. In a world where quality service is harder and harder to find, this company stands out. It exceeded my expectations and it's right here in Kailua Kona! (I had waited 10 weeks, yes, really 10 weeks, for another appliance company which ordered and supposedly received the part but never called back to install it despite my many calls to them.)

From the owner: Specializing in: - Small Appliance Repairread more

The owner of affordable Appliance, Jeff, responded 24 hours after I posted a negative review of his…read morebusiness by mistake, intending to post that review for a different Appliance Repair company. He was very responsive and we managed to delete the erroneous negative post on both Google reviews and Yelp. He scheduled an appointment for next week to evaluate repairs needed for several appliances. I had used him before for Appliance Repair and his service was very good. I have no complaints about his company and would recommend him to others needing Appliance Repair.

Our THOR oven was fixed! Yay! Thank you Jeff. No one seemed to want to repair our THOR…read moreprofessional range because they don't sell that brand here? Nonsense! Jeff not only took on the job, he diagnosed it properly, part ordered & installed. The most efficient, knowledgeable, professional & courteous repair guy we were lucky to find. We are pleased & happy beyond words. After 6 weeks, I was finally back to baking my artisan bread. We highly recommend Jeff & Affordable Appliance.

Jason was great. Fixed the problem and left. Very polite and professional. Thank you.read more

Rescheduled 3 times before eventually coming in and telling us they would not repair the broken…read morepump. Would not call again.

Justin was great. There were a bunch of things we needed done at our house (fixed closets, fixed…read moreour windows, patched up holes, paint, etc..) and he came out quick, reasonably priced and very responsive. Would definitely hire him again!

From the owner: Free estimates and good service! Just one call away read more

Had a bad experience with a refrigerator repair with this business. He should have leak tested for…read moreFreon first, but then as the customer you depend on the tech to know that. Long story short, we spent $648 on an old refrigerator repair that lasted for only three days. I asked Mr. Roberts if he would consider refunding a portion of the repair bill back to us since his repair only lasted for three days? He ignored my request entirely. Our new refrigerator replacement cost $1200 at Costco. Do yourself a favor and shop around for a new fridge replacement first before you call a refrigerator repair person. If you can find a new one in stock somewhere that fits your space, just buy it and junk your old one before you throw your money away like we did. Also, be sure to use Hawaii's Ridafridge Program to recycle your old fridge.

Have dealt with Robert twice. The first time we used him was only because Lowe's was a month out…read morefor delivery and install. Never would quote a firm price but claimed he would be gentle on us. Hah. Two weeks, 4 visits and $1200 later he finally finished. A simple stove, dishwasher and fridge install. Then our fridge went out and the manufacturer sent him to repair. He took 4 days to come, spent 5 minutes without so much as opening the fridge, and said he'd be back in 7-10 days when parts arrived. Two weeks later I called and he claimed he didn't have the parts. I called manufacturer and they confirmed delivery 5 days prior. I called and left a message asking when he would do our repair but got no response. I called the manufacturer and was told Robert cancelled our repair as he couldn't get a hold of us. Of course pure bs. So now we have to wait two more weeks for Sears. Six weeks total thanks to a guy who can't handle a simple repair, return phone calls and doesn't like you knowing anything about his business. Think long and hard before you get a hold of this beauty. If you use him for AC be warned he is not a licensed contractor.