Asked if they can help me find a fan motor for my Ventahood…read more The honest response was greatly appreciated. Thank you Juanita

Scheduling was easy with a next-day appointment and a convenient 4-hour service window. Jon arrived…read moreright on time and was professional, kind, patient, and respectful throughout the visit. The entire experience was smooth and stress-free--highly recommend!

So I have had to use them 2 times within a week and they have been prompt, efficient and…read morecommunicated status and pricing appropriately. I'm definitely keeping their number!! They also had all parts needed on the truck which is even better. One of the best I've had to deal with while living here in the Big Island for sure.

Travis showed up for a diagnostic assessment of a malfunctioning automatic gate opener at the front…read moredriveway. He returned and installed a new gate opener. He stated that he would return again to install a photo sensor and reconnect the remote metal detector wand attached to the gate opener. Despite at least four text messages over the next six weeks and several voicemail messages, he never responded or returned. I had two or three other small Appliance Repair jobs for him which he never returned to address. He appears to be too busy to even give the courtesy of responding to a text message or voicemail stating that he is not able to render services because he is too busy. I eventually gave up on him. I would recommend that customers stay away from his business in light of his ignoring multiple contact attempts.

Jimmy was excellent from start to finish. He clearly explained that our dishwasher couldn't be…read morerepaired, picked up a new one on his next trip into Kona, and installed it shortly after. We manage our condo as an Airbnb when we're on the mainland, and he made the entire process incredibly smooth. He respected our guests' space, communicated well, and delivered high-quality work. I would highly recommend Jimmy for any appliance repair needs.

Couldn't fix our issue sadly but had great communication and quick service! Would definitely…read morecontact again for other service.

Eric is prompt and efficient. My ice maker was not working. I called several repairmen who all…read moresaid it would be too expensive to fix, etc Eric came by, diagnosed the problem. Told me the cost to replace and ordered the part, 3 days later my ice maker is working perfectly..at a very reasonable price. Thank you, Eric

Super helpful at every step of the process, and he diagnosed our problem quickly. He was very…read morecommunicative about everything he did, and he gave me some great advice for how to avoid problems with my machine in the future. I'll definitely turn to this business again for any future repair needs.

Called - he gave a quote (Very High) ! When he didn't know…read morethe make or model - as the quote was for a top load washer when it was a front load washer - He kept say it was a lot of work, and very expensive When all it was - was a hose clip that came loose

Jeremy was able to assess and repair my otherwise unreliable vehicle. He was calm and patient in…read morehis explanation of work needed and completed to be road ready. I'm so pleased and relieved to have a good mechanic in my area. I will return and refer to him into the foreseeable future. I appreciate all your aloha Jeremy

I needed a warranty repair on my Whirlpool washer close to the end of the warranty period…read more Appliance Service Co sent someone out the next business day. They ordered the part while we were off-island and called for installation on our return 2 weeks later. The repair man came the following day to install it. He was knowledgeable, resourceful, and friendly too! I would highly recommend this company. In a world where quality service is harder and harder to find, this company stands out. It exceeded my expectations and it's right here in Kailua Kona! (I had waited 10 weeks, yes, really 10 weeks, for another appliance company which ordered and supposedly received the part but never called back to install it despite my many calls to them.)

From the owner: Specializing in: - Small Appliance Repairread more

The owner of affordable Appliance, Jeff, responded 24 hours after I posted a negative review of his…read morebusiness by mistake, intending to post that review for a different Appliance Repair company. He was very responsive and we managed to delete the erroneous negative post on both Google reviews and Yelp. He scheduled an appointment for next week to evaluate repairs needed for several appliances. I had used him before for Appliance Repair and his service was very good. I have no complaints about his company and would recommend him to others needing Appliance Repair.

Our THOR oven was fixed! Yay! Thank you Jeff. No one seemed to want to repair our THOR…read moreprofessional range because they don't sell that brand here? Nonsense! Jeff not only took on the job, he diagnosed it properly, part ordered & installed. The most efficient, knowledgeable, professional & courteous repair guy we were lucky to find. We are pleased & happy beyond words. After 6 weeks, I was finally back to baking my artisan bread. We highly recommend Jeff & Affordable Appliance.

We were very happy with the services that Aloha appliance repair did on our dishwasher. The…read morerepairman came out the very next day and did not overcharge us. He was very professional and helpful. He fixed our dishwasher within 20 minutes and did a wonderful job! We highly recommend Aloha appliance repair services and will use them in the future.

The absolute best price and service I have ever had! Super fast response time. JD was fabulous!…read more Thank you so much !

I had a great experience with Courtney. She communicated well with me and even when there was a…read moredelay with a part, which was not her fault, she updated me on it. She was always kind with her communication and went above and beyond for me.

These folks ripped me off for over $400. They walked off the 'install dishwasher job' and did not…read moreeven do the $79 install..but they left because they promised to hook the water filter back up and it turns out that Stev'es plumbing said it would be $1000 to fix what they broke. They broke the housing for the walter filter so i will need a completely new system. They did not respond to the visa complaint and i cant get y money back. on another website there are a bunch of low ratings saying that they are 'frequently involved in defrauding home depot warrantly customers'.