I had a warranty issue with my golf cart batteries and other shops would only install products they…read moresold. Brady was happy to help me at a very reasonable price. I had the replacement batteries drop shipped to Velocity, he pick up my cart, installed the batteries and dropped it off all in the same day. He did a terrific job of rewiring all of my accessories and even washed my cart. Fantastic customer service and quality workmanship. I've found the golf cart service industry to be a little weird, Velocity was refreshingly straight forward and honest.

If I could give more than 5 stars I would. Communication, timely, accurate, awesome work and went…read moreabove and beyond every step of the way! Thank you Brady for helping me with my golf cart from pick up to repair to drop off, all the same day. The best!

Bought my warranty here and their showroom is awesome! Tons of parts in stock and I stopped back by…read moretoday to pick up the S&B particle separator. Love the shop and will be back many times to come!

Bought my 2017 UTV here. Since then I have traveled around riding many different trails in many…read moreareas. Checked out all the other shops for the best gear, prices, and quality of everything (& I mean everything) I have subsequently loaded my veh. with. I have come back EVERY single time, because this shop has the best of everything. The service manager, (Nick) is the best there is. I drive 50 mins. across the valley each way......WELL WORTH IT. I only wish they would open a store in our neck of the woods, Gilbert, Queen Creek, San Tan area. Tons of business, with little to no competition. We are sadly in need of a dealer like AZ Motorsports.

So recently bought a new Delta Q charger for my Yamaha at the Youngtown store and Syerus was so…read morehelpful. Few weeks went by and I had a charging question so I ran into the SCW Store...Jay and Will couldn't have been nicer and so patient with my concerns. The next day called and spoke with John, to clarify something, that I forgot to ask! Bottom line, call was picked and and someone was there to answer my questions and they were not rushing to get off the phone...I'm so glad they service department is so helpful. Cheers...(*****Stars)

Great service. Very knowledgeable staff at both location. Preferred Youngstown AZ. Had my cart…read moreserviced there in past five years.

Don't buy any products associated with Icon unless you want to lose your entire investment. Icon…read moreproducts are junk with more reported battery problems than any other line. If Redline carries other products try them.

I just bought a new Epic E20 from Redline and I love it! Dan…read moreC at Redline was great, he is very knowlegable and friendly. Low pressure sale and they made sure I got what I wanted. I would highly recomend Redline if you are in the market for a Golfcart. I check out all the other golfcart options in SunCity west and Redline is the best.

I haven't had any work done yet, but his knowledge is impeccable and…read more just that shows me a lot about a person that at is willing to inform a not committed (yet) customer.

I highly recommend Larry Linkins at Sun West Mobile Golf Car Repair. He helped me reset the onboard…read morecomputer on my golf cart over the phone, even though he no longer services electric carts! He patiently walked me through the process and it worked perfectly. He provided a level of exceptional customer service we rarely see any more-- and I wasn't even a paying customer.

Well everybody. I swing by Sun City to check in on my good friend out there from time to time. In…read morethe process of helping her get to and from running golf cart errands I have dealt with this business in Youngstown. This establishment in this quiet, cute, elderly community is not standing on solid, GOOD, community business ethics. I'm sorry to say. My friend, who brought one of her carts in for a tune mistakenly had done so at the start of this year. So this cart shouldn't need a tune, it hadn't been driven. No folks this is where a Good, Ethical place of business lets that customer know she doesn't need that. She may need this or that but not another tune. Let alone Re-bill her because she's elderly with dementia. See where I am going here everyone? Make sure to ask questions. They probably do things like this to folks all the time here and it's sad when elderly get taken for a ride by the Golf Cart people in Your neighborhood. Naturally you do get a big smile and hand shake as you walk out though. God Bless them for that, I guess. My friend, bless her heart just paid because she doesn't want the headache. They lost her business forever. She's now selling BOTH carts to not have to deal with all this again.WOW! Sad.

No wasting time here, get the cart in, fix it, and get it back to customer. Phone is always…read moreanswered, can't say that about all golf cart repair services.

Paulie O is the best! Ricky was great too! Good people that make sure the end result is being…read morehappy with your cart and I can't thank them enough. It's perfect for fun times cruising the neighborhood in style with the dogs. I couldn't be happier and thank everyone involved, including the delivery guy! Lot's of options to choose from and I couldn't be happier!!!

Paulie was fantastic to deal with. In and out in 30 minutes with a new 6 seater ordered.read more

Their knowledgeable, helpful, reasonable and friendly! I…read morerecommend them to everyone that is looking for or in need of any repairs.

Called for a discount Golf Cart because I can't drive a car anymore because of Alzheimer'sread more

A-1 in Sun Lakes, AZ knocks it out of the ball park again... Garrett's team of Golf Cart service…read moreprofessionals with Steve at the Service Desk assisting your needs with regular service, repairs, or addressing your cart accessory desires or just answering your technical inquiries, Chris is behind the scenes in the shop ensuring the work on your cart is done right to manufacturers specifications, you and your cart are in great hands with what is A-1 quality in every way. Both are experts at their jobs. A long time customer, the team at Sun Lakes are the only ones I trust to not only service my 2022 RXV Elite Freedom, but to upgrade it was accessories. This last week, after an oops which created a 2-3 inch crack in my body at the rear wheel well. I had them replace the entire rear body. And while I was at it, a 4" lift kit for the suspension, installation of a 2" hitch. And to top it off, I had them replace the analog "State of Charge Meter" with E-Z-Go's new "IntelliGuage." By the end of the second day, I had my cart back looking brand new in every way. Previously I have had a privacy key ignition installed for security. So when you speak with Steve, or anyone else at the service desk or parts department, don't be afraid to inquire how you can personalize your cart with E-Z-Go and 3rd party after market parts and accessories. And be sure to say hi to the lonely parts guy behind the side door. They are helpful too in finding you. parts and accessories for your cart.

Great help from Bill. Helped us understand what we might want and not want without any overt…read morepressure. Went back a week later knowing what we wanted and bought it.

Not so much the Icon Superstore, but rather the Icon golf cart. I've now had battery issues 2 times…read morein 2.5 years. They were replaced once and a few months ago the replacement batteries began having issues. I was told they only replace batteries once under warranty. I'm now having other issues which need to be addressed. I'll be working with an independent shop for the repairs. If I had "do overs", I would go with another highly regarded golf cart like E-Z Go or Club Car rather than saving a few bucks with Icon.

My Mom purchased a sweet purple tricked-out ICON I40 in 2022. Mark Karabacz handled the entire…read moretransaction. He was incredibly patient with Her throughout the entire process. 2 years later; last week She had a battery issue that some Dealers might pushback on since it was 5 days from the 2 year warranty period. But Mark and the ICON Super Store picked it up within 24 hours of her call and had it back for NO Charge the next day clean and ready to get back on the road. I'm a retired Car Museum Executive Director in Los Angeles. I've bought and sold a few vehicles and appreciate this level of service. SEND YOUR MOM to get her cart at the ICON Super Store in Sun Valley.