So recently bought a new Delta Q charger for my Yamaha at the Youngtown store and Syerus was so…read morehelpful. Few weeks went by and I had a charging question so I ran into the SCW Store...Jay and Will couldn't have been nicer and so patient with my concerns. The next day called and spoke with John, to clarify something, that I forgot to ask! Bottom line, call was picked and and someone was there to answer my questions and they were not rushing to get off the phone...I'm so glad they service department is so helpful. Cheers...(*****Stars)

Great service. Very knowledgeable staff at both location. Preferred Youngstown AZ. Had my cart…read moreserviced there in past five years.

Good service. They know EZGO carts! They have lots of gadgets for your cart and had a small part…read morethat was hard to find elsewhere. Friendly service. Spotless.

My special order cart looked even better than I was hoping for…read more Thanks to Abe for all of his help in finding the wheels that I wanted, and getting it to me quickly.

Not so much the Icon Superstore, but rather the Icon golf cart. I've now had battery issues 2 times…read morein 2.5 years. They were replaced once and a few months ago the replacement batteries began having issues. I was told they only replace batteries once under warranty. I'm now having other issues which need to be addressed. I'll be working with an independent shop for the repairs. If I had "do overs", I would go with another highly regarded golf cart like E-Z Go or Club Car rather than saving a few bucks with Icon.

My Mom purchased a sweet purple tricked-out ICON I40 in 2022. Mark Karabacz handled the entire…read moretransaction. He was incredibly patient with Her throughout the entire process. 2 years later; last week She had a battery issue that some Dealers might pushback on since it was 5 days from the 2 year warranty period. But Mark and the ICON Super Store picked it up within 24 hours of her call and had it back for NO Charge the next day clean and ready to get back on the road. I'm a retired Car Museum Executive Director in Los Angeles. I've bought and sold a few vehicles and appreciate this level of service. SEND YOUR MOM to get her cart at the ICON Super Store in Sun Valley.

This is an update to my previous post. Mike has now…read moreresponded to my initial review, and he has the exact same attitude as when I posted it. It's never Mike's fault! "It's all your fault." Go through the 1-star reviews--there are many, and the common theme is "it's your fault." Mike has apparently never heard of this little thing called a strain relief. Hey Mike, go home, check your cupboards for any electrical appliances, and see how all the cords have a strain relief--no exposed wires, and the design allows the cable to twist without breaking. It's quite an invention! That's how professionals do it! If you want to question my expertise in the cable field, you will lose badly. Many of your customers who bought "8 million dollars of batteries" from you have received faulty equipment that will fail at some point. Your "8 million in batteries" pales in comparison to the million a month in cable products I sold in my previously owned business--so you trying to tell me "the way you're doing it" is the way it should be done is total BS. You should ask your electrician where he got certified, but I suspect you have an untrained person in your shop slapping together these charger cables. Sooner or later, one will fail and perhaps cause a fire or property damage! But I'm sure when that happens, it will be "It's all your fault" from "Not My Fault" Mike, blinded by his own greatness! Although I know Mike won't take the time to view the photos in my original review (which show a cable with properly overmolded strain relief), I've included a pic of a Tesla charger and cable here. I suppose Mike will now say Tesla has no idea what they're doing! Any more criticism of my expertise with cables will result in me posting the full recorded audio of our interaction in your store so people can judge for themselves how it went. And what's with following me to the parking lot and taking a pic of my license plate? That's creepy!

In response To Discount Golf cart's response to my 1 star rating for the price I was charged to fix…read moremy golf cart: The solenoid on Amazon was exactly the same part number as the one you took out and left with me. The "special equipment" that was used to replace the solenoid was a Standard socket set. The experience I had at an automotive and RV parts department was ordering parts at wholesale and then pricing them to a customer at the recommended retail price - not at an overly inflated price.

I made a bad review on these guys..they are NOT DISHONEST..they are as good as anybody. I…read moremisunderstood the add for it, and didnt test it or check it out..impulse buy, my bad..I tell people if the batterys are bad..

Had a minor issue with my cart and got great customer service! They even called when maint driver…read morewas going to be delayed! Then when he arrived, he fixed my cart on the spot instead of having to take it in for service! Thanks Albert, Sam and John!!

I bought an EPIC golf cart in March of this year. quit happy with the cart but more impressed with…read morethe customer service. Dan was very knowledgeable about the overall features and gave detailed advice in the battery system. I noticed a rattle noise on the windshield and brought it back for a remedy. Dan took a ride and quickly cured the issue. a couple months later I notice a noise from the rear brakes. on the spot Dan and Justin took a test drive. found the issue and quickly resolved. this is what customer service is all about. they are friendly and interested in you experience with their products. thanks. George

We just moved to the area and shopped around a bit before we went to Redline. Daniel was receptive…read moreand friendly, and extremely knowledgeable about many different brands. He made the purchase process extremely easy for us and arranged financing on the spot. We could not be happier with our purchase. Now, three months after the sale, we stop in from time to time with questions, and both James and Dan are always helpful and accommodating. We couldn't have had a better experience and highly recommend Redline Carts.