Polar Comfort

5.0 (2 reviews)

Heating & Air Conditioning/HVAC

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Polar Comfort - Heating & Air Conditioning/HVAC Near Me - Lake Worth, Florida

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Ikam A.

Elite 12

163

201

2 years ago

I have been using Polar Comfort for 3 years and they are wonderful. Always responsive and excellent service. My ac was not cooling below 80 during the day and my system was overworked and would freeze. They changed my filters, installed a new part, drained some lines and added more Freon and my ac is as good as new now, cooling wonderfully. My mom uses their service too and is very happy. I would certainly recommend this company for any air conditioning needs. read more

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Jan K.

3 years ago

Our air conditioning went on but the air was not cold. We had 2 air conditioning companies over that people on Nextdoor referred, and we were told that we should consider buying a new system by both of them even though the system was running. One did not even check the unit outside except to look at it and say it was running but old and should be replaced. the other checked the tag and age and also said it was old & should be replaced. We were told a new system was 4,000 (which would include the permits) and both said they would throw in a new inside ceiling grill in white for us. This was allot of money. So we wanted one more opinion. After carefully checking backgrounds and referrals again I narrowed down my last choice to Polar Comfort, Inc in Lake Worth, 561-876-4458. Incredible to think 2 years ago a new system was 2500- 3,000, as we know from neighbors & friends! Today we had Polar Comfort Inc, A+ rated on BBB.org, the owner Phil & Jeremy came. They took their time and really checked our system, my husband said, "They were thorough and it was obvious they knew the mechanics of the system". They said, "we had a very slow leak of Freon", ( we can't recall ever adding Freon so in time it gets lower as well), the reading was about 65, and Polar Comfort got it down to 51 with Freon. Phil & Jeremy checked the capacitors, they opened the system and used this special meter that showed how well the capacitors were working, (which the other 2 companies did not do). Phil showed my husband how one capacitor was totally not working and the other one was partially working. My husband spoke to them about the price and it was agreed too. And how lucky was this, they were prepared on the spot to fix our problem, "no wait time". They were so pleasant, helpful, and able to show us the problem, they even showed my hubby the old capacitors they removed. I highly recommend them and feel that their "Expert" mechanic A/C skills, professionalism, courtesy, thoroughness, and on the spot ability to fix the problem is superior. read more

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(561) 876-4458
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Atlantis Air Conditioning

1.0

(2 reviews)

I engaged with this company in good faith and worked with them for a full 3 weeks fine tuning an…read morehvac system for my new house. We spent a tremendous amount of time and effort with 2 of their emplyeees. They visited us in the field in oredr for us to educate them on the project. I visited their office, wasting 2 more hours of my time. Ive lost count of the hours I wasted on the phone with them, including multiple phone calls to their references. On a Wednesday, I recieved an offer from the company. I acceptd the offer on Thursday constituting a binding contract. We made an appointment to meet the next day with their construction manager to begin the project. That morning, the employee I dealt with, who signed their offer on their company logo. He called and reniged, apologetically, explaining the owner just returned from vacation and said they wouldn't take on any more work. I said the time to announce that was 3 weeks ago. I consider this behavior unethical. We had a contract. I emailed the owner expressing my frustration. He never apologized and just said they weren't taking on any new work. He also made an untruthful statment about when he found out about our project. God had my back though. I found a new vendor that Friday. Met and signed with him the next day for 1/2 the price Atlantis contracted for -- $100k LESS!. So, thanks guys. Thanks for saving me a 100k! so, not only were they unethical in their dealings with me, they attempted to price gouge me for the identical equipment! Thank you Jesus!

Atlantis installed a new air handler, which worked well for cool air; however, on Xmas eve when the…read moretemps dropped and we tried to use the heating, it would not work. At first we were told that the tech would charge $400 to come to see about this, and we refused; but finally Ben told us that since it was a new unit, they would waive the charge. Their tech showed up on time and hooked up the heating element, which had never been hooked up, for some reason, meaning that the problem was the fault of Atlantis. By 12/27, we were phoning Atlantis again because the heating element was working overtime and the temp in the house was 86 degrees. This time two techs came and reduced the heat put-out on both the new and the old units. Now they are charging us for the initial visit on the new unit, which they said would be free, because Ben mistakenly thinks they were working on the old unit. We had to pay $457 today, which I think we do not owe. Be careful that you find out exactly what they are going to charge you before you work with these people, as we feel that we have paid an amount that we should not be charged for.

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Clean Home Specialists exceeded my expectations. This company was highly recommended by several…read moreneighbors and now I know why. Chris thoroughly cleaned the ducts & vents. I have always took pride in having a clean home. I was amazed when I saw the filth &dust clogging the ducts &vents. I have always been aware how clogged ducts can be a fire hazard, now I have peace of mind.I can now breathe the fresh air in my home ( not the dust from the vents). I have literally stopped sneezing ( thinking that I had allergies) . Clean Home Specialists ( Chris) is reliable , knowledgeable & experienced . He did a great job.

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