Once again Pollux exceeded my expectations. We needed another ac vent in a room that gets extremely…read morehot every afternoon. They came in and installed it perfectly and it looks great! I couldn't be happier with the result. We have used this company before and they are always professional, very nice and do excellent work. Recently they also replaced a motor on the outside unit of an another house we own and did that the same day I called within 2 hours. They are the best and I highly recommend them.

Honestly best HVAC service we have ever experienced…read more Bringing them back to install our HVAC scenting machine.

My AC stopped working they came out within 2 hours. Since my AC is old and coils are shot I have…read morereplace both units. They sent me an estimate for 2 units. It was professional and detailed.

The best service and nice staff I will recommended for new installations or good maintenanceread more

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.

My A/C broke and Alejandro said he would be at my house within 1.5 hours and he delivered. He…read morequickly diagnosed the issue and resolved it quickly. Thank you!

Best hvac tech I could find. Reliable and honest. Amazing price as well. Been with him for years…read morenever failed.

Our AC filled the drain pan with water on the Saturday morning of a holiday weekend, All Day…read moreCooling was over within hours. The condensor was dirty & clogged, but without removal the owner was able to clean it well enough to get it functioning well enough to limp through the weekend set at 75 degrees. Showed up promptly the next weekday with a team of 3, finished the complete repair in about 2 1/2 hours for a fair price, and were very courteous- highly recommend.

Great service by Jorge and his team. Performed three maintenances on my different properties and…read moreexceeded expectations. Arrived on time and communicated throughout the process. Will use again next time!

Metropolitan air conditioning operated by Father and son team that pray for when the air…read moreconditioning is not cooling. Their communication was professional, friendly, and informative. Luis picked up my call early afternoon while he was finishing a job in West Palm Beach and let me know he can be down my way in 2 hours to Hollywood. Luis followed up prior to heading my way and showed up 2 hours later as discussed. The service My air conditioning was not cooling and the unit was frozen. The unit was inspected, freon was low and a high pressure valve faulty. 1 hour later the system is recharged & repair cooling my home. Thank you Metropolitan Ac. You guys are the standard for professional service!

We couldn't be any happier with the service that we received today from Sean at Martin. We'd…read morebeen having trouble with our air conditioning system not cooling down our home, and decided to contact Martin, instead of the company we had used previously. Sean found numerous issues which had occurred during the installation of the system by the other company - Tommy's Air Conditioning. He found several leaks around the unit, and discovered that there was almost NO Freon in the system. After 3 hours of work, Sean was able to certify that all of the issues were resolved. He not only cleaned the air conditioning unit, he also waxed it to help protect it from the sun. WE COULD NOT BE ANY MORE SATISFIED!!! WE ARE DEFINITELY USING MARTIN FROM THIS POINT ON. THANK YOU, SEAN!!!

I think he deliberately quotes low to get selected and then increases the price when he visits…read more Also he needs to stop exaggerated claims that are at least borderline lies. It seems he does not try to understand well what the customer is asking: his answer to my "why"s were not good. Details: He quoted me $150 to fix a low refrigerant issue. on visiting, he told me $260 saying that the system has 0 feon. That made me suspicios. The pressure of the system when off was over 200 PSI as shown in the attached picture. Suspecting that he was lying, I weighed myself with his 410 gas tank before he started putting in the refrigerant: 68.9kg. After he was done, I again weighed myself with the gas tank: 67.7kg. So he only put in about 2lb (1.2kg) of refrigerant, certainly less than 3lb. Even after seeing my weight measurements, he told me he put in 4lb. I asked him how did he came up with the 4lb number: he said by looking at the pressure readings: I think he knew he was bullshitting. The system label says it holds 68.8oz 410a (4.3 lb). so it was only about half empty. A 25lb gas tank costs ~300 so. the cost of 2lb 410a is less than $30. so he should have asked for $180 ($150+$30). After complaining, he did reduce the price from $260 to $200, which I consider fair (other quotes were $100-$250). My main issue is his deliberate-seeming low quote and what seems to be deliberate lying.

These guys were awesome! Very responsive and when installing a min split in my guest suite. I got…read moreseveral quotes and they came in away below the others as well. Gracias Strong Cool!

Original review in 2012: Henry came out Saturday morning to…read morecheck our AC unit, which only 2 weeks after another company came to "fix" it has frozen up and stopped working again. Henry seemed extremely knowledgeable and explained what the problem was and what all of our options were very clearly. He did show up a little late, but in his defense our house is a bit hard to find. We've been in contact with him the past few days as we've been contemplating our options, and he has provided very helpful information every step of the way. Unfortunately it looks like we're going to have to replace the unit, but the prices we got from Henry were competitive, and we are confident that he and his team will do a great job. I'll post more after the job is done, but so far, we're very happy with Reliable AC!! Update in 2022: I've had Henry help with several AC issues over the last decade at both my current house, previous house, and my moms house. I've recommended him countless times. The name of his company really says it all...reliable!

Excellent service! Very quick to respond, punctual, honest and amicable. We had an issue with our…read moreA/C in downtown Miami and the owner couldn't have been nicer. He was there within the hour and made sure the repair was done properly. Very well priced and worth every penny. We have used this company several times in Miami Beach in the past and always satisfied. Very much recommend it