I have known dr police since 1990 as a nurse in or and recovery ,she treats you like family I love that in a caring doctor porfeessioal

I'm glad some patients had a good experience at Pacific Breast Care Center, but I'm not one of them! Dr. Police told me I had atypical cells after 5 mammograms, an Ultrasound, and an MRI, and would need a lumpectomy, which I did all the prep for. I was very concerned for my health, tried not to worry, and did everything they asked for. Unfortunately on the day of my surgery, Dr. Police and Dr. Frye kept me waiting in the changing area for over an hour and a half, while they showed the facility to 2 Detail men that were visiting! I watched this going on just sitting there, while my husband waited in the lobby. I hadn't eaten since before midnight and still had to have markers put into my breast they told me, so she could had a better chance at the surgery site. I finally needed help, and asked several times if they could please start the procedure. I was very light headed. When I finally got some attention, I had to stand straight up while my breast was pushed into a devise similar to a mammogram, and several techs inserted steal pins deep into my breast. I almost passed out. After that was done, they told me to get dressed, and walk myself down to the Surgery building. I was crying the entire way while my husband helped me. I just wanted to go home! I was admitted, still had to answer alot of questions about allergies, etc. that I had already filled out, and when Dr. Police FINALLY came into see me, she asked me why I was so late in getting to the Surgery Site?? I was so weak and scared now, I simply said that I came over right after they put the markers in me, and that I wasn't feeling well at all. She said she had 3 more surgeries that day, and now she was going to be late. I just prayed to God to help me survive. I didn't get to say Good-bye to my husband. He was worried sick not knowing anything in the Surgery lobby. The nightmare continues. After my surgery I was send home and became extremely swollen and missed a week at my job. I went back for my Post Op, and when Dr. Police saw me, she asked my what had happened to my breast? She asked me if I ever iced it, and I said no one told me what to do. I'm just too nice! I should have told her what I really was feeling. I just wanted the report from the Lab, but again...they told me they couldn't READ it, so they sent my biopsy to Boston!!! I waited another week for any news! I kept calling, and they finally said, I would need another surgery because Dr. Police didn't leave me a CLEAN margin, and I would need radiation!! That did it!! My nerves were shot, and I left looking for a new Doctor. I found one at Hoag who did the second surgery, and told me I DIDN'T need radiation, in fact he said no lab would even have administered it to me. I cried throughout this entire nightmare more than possible, and a year later got a letter from an Attorney stating that the Surgery Site was going out of business. NO WONDER. I have nothing good to say about the procedures that I went through, and nothing good to say about Dr. Police or the lack of professional treatment I received. I wrote her office a letter and stated that they were lucky I didn't faint from the horrible treatment they put me though, that I wanted all my files, and that I would NEVER BE RETURNING. God helped me survive, and no one deserves this to happen to them. read more

Dr. Police and everyone at this center are an A-Plus! The front desk girls are sweet and efficient. I've seen Dr. Police for years and she is simply the BEST and Brenda is the best mammo tech ANYWHERE. Face it, NOBODY like to get mammo's done, yet we all need them. I know I am in the best hands when I go here..heck...I've even seen my own doc here in the waiting room. If my own doc trusts Dr. Police, I sure as heck do! There have been a few times when I have experienced a little bit of a wait here but they sometimes do have emergencies where somebody needs an ultrasound or an MRI done right away. I'm cool with that. I hope someday they will push me to the front if I'm ever in that position. Geez people, take a book with you or play Angry Birds on your phone or something. read more

I feel the need to add on to my review after reading what Shelly S. posted. I don't knw what happened with Shelly but every person I have met who has gone to Dr. Police absolutely raves about her. I have been hospitalized several times and every time the nurses ask me who my doctors are (and I have a lengthy list including Dr. Police) they tell me "Wow! You got the best of the best!" So who are the best? Well to deal with this part of my health they are: Dr. Alice Police (the fact that I am still alive is due to her) Dr. Ashton Kaidi Dr. R. Matthew Carroll Dr. Linda Chan Every one of them is not only caring and compassionate but also the top of their field! read more

I have been a patient of Dr. Police for 3 years. I am grateful they caught my atypical cells early with a mammogram and my lumpectomy was successful. Dr. Police did a wonderful job and to this day I can't even tell I had tissue removed. The staff has always been nice and accommodating and go the extra mile to make you feel welcome. I have always felt comfortable and confident with the doctor and staff. Now the reason I did not give five stars as I would have prior to Dr. Police merging with UC Irvine Health is due to their contract rates with insurance companies. Their contract rates are higher then any other medical doctor or facility here in the South Orange County area, at least the ones I checked on with my medical insurance company. I was shocked when last year after my yearly MRI my co-insurance for the same exact office and procedure was almost $600.00 more then previous years when the doctor was billing under her own tax ID.Each physician or facility has a contract with insurance companies and they vary in the "allowed" amount versus the "billed" amount. Granted other insurance companies could be better for the patients for a contracted amount but neither of my insurances are. Now I am having to find another MRI facility because I can't afford to be paying more for the same exact procedure I could have done at other reputable facilities. I have no idea how UCI Health contract rates can be so much higher...example for a breast MRI allowed amount $2500.00 approx. (for my ins. co) other facilities doing the same procedure the allowed amounts varied but right around $800.00. So paying 20% of $2500.00 or $800.00 is a big difference especially when you are living on a budget. My surgery was done when the surgery center was downstairs from her office. So unlike the gentleman who commented above and told his story about what they went through driving all over I was grateful I didn't have to do that. Yet, for the future wondering if that would be the case. This is a wonderful caring place at least in my experience yet I really can't afford to go here anymore. Now I am having to research and start all over again at least for the MRI. The rest seems to be covered ok like the mammogram and copay for doctor's visit. My concern is what the gentlemen mentioned about going to UCI. Is that the only option where surgery is done now? I would say check with your insurance company to see what UCI's contracted rate is for your procedure unless money is not an issue. I love the office just can't afford the bill with the changes. read more

Never have I felt more like just a number. Really bad front office staff. Dr. Police has a hard time returning phone calls. Good luck if you choose this office. I'll never return. Not what you want when you may or may not have cancer. read more

I have been going here for 3 years due to a recommendation from my gynecologist. Dr. Police has an odd, almost offensive personality which I was willing to overlook if her expertise was good. She was very insistent that I have Breast MRIs and said she got insurance approval. The first year I was shocked when the co-pay was $600 since they made it sound like it would be covered 100%. I was even more shocked this last year when despite the fact her staff said Blue Cross approved the procedure, I received notice from Blue Cross that her office never returned their inquiries for more than 45 days. Now, Dr. Police is trying to get me to pay the entire $3900. On top of that, at my last visit I waited 2 hours for my mammogram. If you need a breast expert, keep looking. read more

This is a review ten years after. For breast cancer patients, it's all about survival, isn't it? My wife was diagnosed with DCIS (Ductile carcinoma In-Situ) which is considered by some to be "pre-cancerous," even though it is, in fact, cancer, just Stage 0 and completely contained. Dr. Police recommended a mastectomy, due to the multiple locations of the DCIS and smallness of my wife's breast. My wife had already decided to take no chances and have the mastectomy anyway, so we were relieved that Dr. Police concurred. After the surgery, the pathologist examining the excised tissue found a 2mm tumor of aggressive cancer (HER-2 NEU positive, grade 9, stage 1) that hadn't shown up on the scans. So we embarked upon a regimen of chemotherapy cocktails for six months and annual PET & CAT scans every year, since. Ten years with no recurrence. Thanks to Dr. Police's aggressive treatment, my wife is alive today. That is the bottom line, isn't it? We found Dr. Police to be personable, patient, and she explained things well. My wife speaks little English, so Dr. Police's direct and patient approach was appreciated. My wife and I think the world of Dr. Police, and wouldn't hesitate to recommend her to anyone. read more

I received a letter from UCI on 9/2817 stating that Dr. Alice Police is leaving the practice, moving out of state. I'm very sad to hear that and wish I could follow her to wherever she goes. read more

My wife was here in 2016 for breast cancer. Dr police was very professional and very nice to my wife. Even it was a hard time for my wife , dr police was always so encouraging and said encouraging words to make her feel better and a strength to fight on. On the day of her surgery dr police came in the waiting room couple of times to make my wife feel comfortable and she even draw a heart on my wife's arm and with the doctors initial.. I think that was nice and great. Well the surgery went well and she even insisted of recommending not use anesthesia from the spine(sorry don't know the exact medical term) because dr police know what is best for her patient. So it was the right decision and thank God the doctor insisted and we listen to her. I like her being straight forward of what we will be facing in terms of cancer treatment , surgery and side effect after chemo.. my wife still sees her once every couple month and we still highly recommend her for breast cancer.... thank you Doctor Police!!! read more

Great doctor and always a joy to see. I refer friends and family without hesitation.

Dr. Police is a superb physician and surgeon. Dr Police is very knowledge on the subject of Breast cancer. My visit with her was a screening type visit since my sister had breast cancer. She was able to get me into a mammogram after my office visit. The Radiogist and Dr Police came in to give me my results. I was so impressed with the professionalism and caring in this office. read more

I'm shocked to read some of the bad reviews. I have been a patient for over 5yrs and all I can say is remarkable things about Dr. Police/Dr.lin and staff!! I agree, you might have to wait to see her only because when she's with you, she spends a lot of time with you! Dr. Lin is amazing. I went in last week for a concern I had. She spent so much time with me explaining and answering all my concerns I had. I trust them with my life and I am a very cautious person when it comes it that!! read more

I've had a number of friends go to Dr. Police and they have all had great experiences. Her office is professional, and comfortable.

The changes at Pacific Breast Care aren't because of UCI taking over it is because Dr. Frye left and went to Newport Diagnostic center in January. That's why we don't get our results the same day like we use to. The whole office has a different feel. I was disappointed to find out Dr. Frye was no longer there when I went in for my mammogram this year. I won't be returning. read more

we went there with my wife to visit dr alice police she was the best she has good staff and they give us the best service with all information we need .thanks doctor police for all your help. read more