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    Polish’d Nails and Spa

    5.0 (1 review)

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    Response time

    1 day

    Response rate

    50%

    Services - Polish’d Nails and Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

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    2 months ago

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    Bliss Nails and Spa

    Bliss Nails and Spa

    2.4
    (64 reviews)
    1.3 mi

    It's a beautiful Salon, but none of the employees seem to speak English. I don't feel like I'm…read moretreated as a customer, but as a chore . Many times they talk in another language among themselves, which I think is rude. It would be nice to be greeted & treated with respect.

    Terrible Experience - Will Never Return!…read more I have been a loyal customer at Bliss Nail Salon since July 2024, consistently getting a shellac pedicure and shellac manicure with short square nails. Recently, I switched to dip powder but kept everything else the same, with my total always being $99. However, on January 30, 2025, I had the worst experience ever. After my service, I went to pay and was suddenly told my total was $104. It was only a $5 difference, but I was curious why, since I had received the exact same service as always. The cashier seemed confused at first as she totaled it up--$57 for dip and $42 for the pedicure--which still equaled $99. Then she turned to the nail tech, "Sally," and spoke in their native language before turning back to me and saying the extra $5 was because I got "super super square" nails. I have been getting my nails done for years and have never heard of such a thing. When I questioned it, they told me if I wanted to pay $99, I'd have to sit back down so Sally could round off the edges--essentially punishing me for getting regular square nails. The situation escalated to the point where they threatened to call the police, and when I told them to go ahead, they actually did. As an African American woman, I knew I wouldn't get fair treatment from the Bloomfield Police Department, but I stood my ground and explained my case. Despite showing my previous $99 charges, the police wouldn't listen and wouldn't allow me to leave unless I paid the $104. I wanted to use my American Express to dispute the charge later, but they conveniently don't accept Amex, so I was forced to use another card. After the payment went through, I was about to leave when they suddenly insisted I sign the receipt, which I initially refused. The officers then harassed me, demanding to see the card I used--even though the receipt clearly showed the payment method. After scribbling something on the receipt, I finally walked out, but as I was leaving, an officer knocked on my car window, demanding my name for his report. I refused and drove off. This experience was beyond frustrating--not because of the extra $5, but because of the dishonesty, harassment, and complete lack of respect for a loyal customer. Here is a picture of my nails--can someone please explain what "super super square" is? Because my nails look like a standard shape that should not have cost extra. I will never return to this salon again! If you value honesty, fairness, and professionalism, stay far away from Bliss Nail Salon.

    Photos
    Bliss Nails and Spa
    Bliss Nails and Spa
    Look how different the tips are in this picture than the other one they go so far down

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    Look how different the tips are in this picture than the other one they go so far down

    Polish’d Nails and Spa - othersalons - Updated June 2026

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