This was my first time at this establishment. I was in the area for a few hours and wanted to get a…read morepedicure on a weekday to beat the Saturday rush. When I arrived, two employees were talking to each other at the front cash register. I stood there since I didnt know if i was supposed to sign in or pick a color or just wait. I felt ignored and thought to leave. I decided to stay since I had a appointment. I was then greeted a few minutes later and I mentioned i had an appointment and was there for a pedicure. The space was clean and i saw employees actively sanitizing. Tony did my pedicure and he was very nice. I would return if in the area. I paid with cash and a basic pedicure was 37. My hot towel service and my pedicure water were both not hot. If I return, I would request hotter water and warmer towels.

I've been on the hunt to a good quality nail salon, but unfortunately this one isn't it…read more I got a pedicure and had to wait about an hour for a walk in which is fine, but they sat me in a pedicure chair turned on the water and walked away. I had to ask someone else to turn off the water because it was about to overflow then the original girl who turned it on SPRINTED back to turn it off and was apologizing. But never asked me about the water temperature which was scalding hot and obviously steaming so I couldn't even put my feet in. Then someone who came in after me got their pedicure first and a second person that also came in after me was going to get theirs started until another employee yelled at them to do mine first instead. Then the actual pedicure wasn't great. He did not scrub my feet or even trim down my cuticles which are some of the most basic parts of a pedicure?? Definitely not with the money and will not be coming back.

What a beautiful establishment. It was so bright and welcoming. The staff was very conversational…read more I arrived five minutes before my appointment time and was asked to fill out paperwork and if I wanted something to drink. I was pleasantly surprised to see a nice tea selection. I find that places cater to coffee drinkers and tea is limited to regular smegular Lipton from the local dollar tree. Not here!!! Soooo about my service, Tasha came and got me right away. She was kind and genuine. We chatted during my service. She helped me pick a color and was very affirming. I did the medium pedicure, gel removal and additional gel polish since Cleveland decided I needed rain on my pedicure day. Ugh! My tea was tasty, my feet feel great. I took lost of pictures of everything but my cute toes. I dont post those for free. Lol. This is a modern establishment and I definitely see myself returning.

NAILS: I now experienced nail services (pedicure) at Statement and loved it! My normal salon is…read morehaving renovations so I visited this place. I made an appointment the day before which was super easy. They patiently explained the differences in pedicure types and service process. I selected Statement Pedicure ($60) with gel add-on and removal ($15). I received luxury add-on free - lip mask. I selected colors from an old school book but screen try-one are also an option. I went with tried and true OPI but other options/brands are available. I love the pedicure area that includes privacy dividers and curtains. If you're doing pedicure solo, you can be separated from other guests. If you're visiting with the group, the curtain can be lifted. It creates a very relaxing experience. I asked for tea (quite a few choices) and my tea magically appeared at my chair when I arrived. The chair rotates to let you easily climb in, has gentle massage and heat. Gel removal starts with cute plastic clip-ons for quicker removal. You are asked about shaping and the number of coats. I liked my nail tech and her preciseness. Plan for a bit extra time (over an hour) if you're planning to take gel off and reapply gel. I feel like other salons have more masks as part of the pedicure service, but I was satisfied here. SERVICE: I'd love to add a few other reasons I love Statement. I recently called in to move up my appointment to an earlier time the day of. They easily switched me which seemed like a miracle. Also, so many little nice device touches here - coat room, complimentary drinks, continuously genuine and very friendly service, and consistent quality. I'll be back very soon for a wax.

After being a regular customer for years, I had a bad manicure by the owner's wife. She was surly…read moreand insulted me. Her husband was the usual one I went to, But at last minute I needed a manicure and another operator did a terrible job. I went back and was told I was no longer welcome there!

My nails look terrible. I also got cut. Tom did a terrible job don't recommend and will never come…read moreback.

I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

There are very few people who can actually do my nails the way I like it. I've been going to Rita…read morefor many years now and have always had a wonderful experience with the best service. My nails are strong and always look great thanks to Rita. This salon is always clean and the whole staff is very kind and welcoming. I would recommend Rita for all and any service nail if you want an impeccable job done!

From the owner: Rita for Nails, at Leeza Salon, offers a full-service nail treatment at an affordable price. Come…read moresit back, relax, and be pampered with a manicure and/or pedicure. Shellac nail treatments, full line of OPI, and Essie colors and products available.

This is my 2nd time here and have loved my nails both times! Tien is fast but very detailed…read moreoriented and ensures that I'm 100% satisfied with my nails before I'm out the door. Def recommend this place!

First timer here. The appointment setting process was easy…read more I was able to make an appointment for the next day and showed up and few hours early and they were very accommodating. I expected to have to wait, but did not have to. I really was pleased with my pedicure. I read of issues with other services. While I was there, a lady came on complaining of chipped nails after two days. She was getting it done over. I would return for a pedicure again, and would like to try waxing next time. My technician was kind.

Amazing spa pedicure! So relaxing. My dip manicures are always long lasting and excellent!…read moreDefinitely am a repeat customer.

Fabuleux is a nice nail spot everyone there is pretty good. The atmosphere is chill with nice music…read moreplaying and if you get a pedi you will see on the tv nice little sea animals. If you go I recommend going to Lucas for a fill!

I have been going here for a couple years now. I will say it's a hit or miss with the nail techs. I…read morelove Angel and I request her every time but this time she was busy and I was about to make an appointment with her for the next day but the lady at the desk whom I assume is the manager didn't want me to wait. I expressed to her that I had a bad experience with one or two of the nails tech and she asked which techs. She told me I should have told her right after the services that I didn't like the nail tech's service and she insured that she would service me with an excellent nail tech. It wasn't Angel but he did my pedicure justice. I do recommend making an appointment especially during the summer months. Sorry no feet pics

The only reason this is not a ONE review is the massage chair. I will not be returning. I'm not…read moresure when or why the quality of service took a nose dive but it is sad. I stopped going a few months ago and now I am reminded why. It is in a convenient location with parking. But the price does not match the quality of the service received. Rushed with zero attention to detail. No thanks.

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

The only good thing about this place is Chan and I'm sad that I won't have her to do my pedicure…read more. this place is downright terrible. I have picture proof in my last review that they didn't do my nails well twice and I made a review about it which is exactly what this platform is for. I was never rude. I was never nasty. I went in there. Got my nails done and tipped well each time. I guess the business saw my honest review and they felt some type of way about it because after seeing it, they've been lying to me and messing with my appointments.. saying I was double booked, telling me to call back multiple times, saying they will call me back and never did and canceling my appointment an hour before and having Chan do it (appointment wasn't even with her) because they know she's sweet. When I went in today to get the acrylic soap off because they have been giving me such a hard time, the guy basically said because I left a bad review on yelp that they didn't want to do my nails anymore . Like I stated, I never gave them a hard time. I only told the truth if you don't want that reviews on yelp then hire people that do their job and do it well. Clearly, it's not just me because they only have two stars on this platform. When I become a customer of somewhere, I usually stay for years and manage to tip well every time. So this is definitely not on me. I will continue to yelp and tell people about places and businesses so they can have a heads up good or bad. No matter how much I gave this business they just so happened to be bad . I'm sure they'll be a comment under my post from the owner saying how sorry they were and how they didn't want to service me because I was unhappy, but that's no reason to turn anyone away, especially in the manner that the manager did it.

Best nail spa in the area. The best nail techs, the space is always clean, GREAT color selections &…read morevariety of technique options, comfortable & relaxing chairs, full bar, peaceful environment & overall very well run salon. Love supporting this business!