Everything here is wonderful, that is obvious! But the staff here is just aaa luxurious as the…read moreambiance and the products. They are kind and all smiles when you are greeted from afar when walking in, yet not intrusive or pushy. It really did invite me to want to buy more! I am that consumer! But even if you just want to peruse, it is a nice shopping experience which is not as common anymore!

I came here to buy a few makeup products and had a fantastic makeup shopping experience! I…read morediscovered that I love Blue Mercury, and in particular this branch! Store: What I love most about this particular store, which you can't replicate at other retail stores or malls, is that it has large windows with lots of natural light. SO IMPORTANT! I hate trying on makeup at a store, thinking it looks great, and then realizing that it doesn't blend/cover well at all by the time I'm in my car with the sun lighting my face. Do yourself a favor and walk to the window wall with a handheld mirror to inspect your makeup before purchasing any products. Makeup/Products: This is one of two places in Cleveland that sells Bobbi Brown products, which I absolutely love. They also carry Trish McEvoy, Laura Mercier, NARS, and Lune+Aster (Blue Mercury's line). All high-end quality lines. They also happen to have my favorite lip balm (Rosebud salve) which I'm hard pressed to find in any store. Service: I was quickly helped by a sales associate when I entered the store. She helped me decide which shade of corrector and concealer I needed and gave additional recommendations on other products I was interested in. Also, since I am South Asian, I like that the woman who helped me was black. Not that I mind being helped by white people, but I do think that colored women have a better grasp of what other colored women need in terms of makeup, so it's nice that they have a diverse team. Free goodies: Truthfully this won't apply to most shoppers, but I happened to be there when they were celebrating their 16th anniversary and the launch of their own makeup line (Lune+Aster). As a result I got champagne, a cupcake, and a free bag of product samples on my way out!

A stand alone place!! I would never ever come here again the…read moreweekend before christmas...LoL Everyone is extremely friendly and helpful!!

I ordered my makeup online through their website. Heads up if you're new to MAC and you haven't…read moresigned up with their rewards program you get 15% off when you sign up the first time with your email. I bought my absolute favorite lipglass Dangerous Curves and blot powder and a lipliner. I tried for weeks to buy my lipglass and it was sold out in all the MAC stores near me. Then everything closed. I stocked up on two! My purchase also came with my choice of a free sample! Currently they are offering free shipping! My order came via UPS in about 4 days. As critical as these current times are after taking care of bills and groceries and being limited in activities a small treat was a nice pick me up. I will definitely take advantage of online ordering with MAC in the future .

Nicoletti is a total Old school Pro. He knows how to cut…read morehair, you tell him generally what you like, and he'll make it look good.

I am Lisa The Barber- and as of August 8, 2018, I am no longer at Nicolettis. I have opened my own…read moreBarber Shop at 4953 Brainard Road - Orange Village. Please look me up !

I recently went there today to get some press on nails for an upcoming trip and when I walked in I…read morewas greeted by the staff in the most genuine way. The area was clean and respectable. The staff were just amazing and so helpful they actually went out of their way to help me find a certain set of nails that took them a good 10 minutes to find. Anywho God bless this location and keep up the good work

The employees are very nice and very helpful. However, EVERY time I go there, they are out of what…read moreI need. Eye shadows, (ulta brand) , are a complete mess. Many have been dropped and are obliterated. Doesn't anyone check these things? They've been out of the two that I want, forever. There are SO many empty spaces on most of the shelves, and from what I can see, stock has not been replenished in a LONG time. If you really need something, go to a different Ulta. This one will probably not have it.

Sephora at the Beachwood Mall is ready for the holidays with shelves full of gift sets, festive…read morecrowd, and sparkling makeup. The store is most conveniently accessible via the main mall entrance (by CoHatch), it's on the first floor. It's your usual Sephora experience - well illuminated skincare/makeup and premier brands. INVENTORY: This Sephora has your expected assortment of beauty brands. I've noticed that they are now conveniently labeled at the top of the section. It's so easy to spot exactly what you need! Despite great selection, I stopped shopping at Sephora years ago due to my favorite brands pulled from the inventory. For instance, Origins is my favorite skincare brand but is now discontinued at Sephora. As a result, despite my love for the brand, I'm no longer a loyal shopper. I'm now in my clean gal era, and purchased one of my favorites - Fresh tinted lip balm in peony color ($26). It matched my makeup very well for the evening. It's always natural looking - no makeup look. MAKEUP SERVICES: I just stopped in for makeup services ($30 + tip) at the Beauty Studio at Sephora. I pre-booked online and was able to get evening appointment close to my occasion. You can pre-book various services online. I used to frequently drop in at other locations to get eye makeup done, it was quick and budget-friendly. Some of the makeup artists at Sephora locations are extremely gifted. I didn't have time or interest in full face of makeup although it was offered. Main reason is I'm very fair and Sephora's team very rarely can match foundation well. My eye makeup appointment was very expeditious (about 30 minutes). Did I get what I want? Absolutely not! I indicated what I wanted in an appointment form and during the appointment. I wanted bright emerald eyes to match my party's theme - The Emerald City. Did I get something I liked? Yes. I got a very subdued smokey eye and sparkly green eyeliner. It was very well and tastefully done but wasn't my vision at all. The makeup artist mentioned that bright eyes would be too bright with no full face of makeup. The main reason my look was impossible was because Sephora doesn't carry bright colors and leans into current fashion - naked eye. This seems like a huge miss considering it's holiday time and us gals want to sparkle. I can't believe that I'm the only one wanting bright pop eyes. I wish that products used were discussed with me during the appointment. Genuinely speaking I was only somewhat satisfied with my look. Very nice makeup artist, cute look, but not what I wanted. I'm unlikely to do another makeup look based on the makeup variety and looks. It's just not worth the investment if I can't achieve what I want. SERVICE: The service at the store wasn't so good. I wandered around the store for a while and no one offered assistance. Upon entry to the store, the employee at the door couldn't understand what service I'm visiting for. She was not friendly. I didn't at all get good impression about sales associates on the sales floor. The line was also moving painfully slow. At the same time, my makeup artist was quite friendly, was able to check me out right at the Beauty Studio. I appreciated her kindness. Overall, I'm not confident that I'll return to this store. There are a few Sephora locations that I love, but this store is not among them. I'm more likely to hire a makeup artist next time than visit this location. If you're looking for a specific brand offered by Sephora and want a quick transaction, it's an easy location to visit.

I needed foundation and concealer. I was tired. When I walked in I was greeted but not piled on…read more They gave me a few minutes to browse around then asked if I needed any assistance. I did and Dianne came over to help me out. She was really great. Knowledgeable about the products and reminded me how the seasons change skin tone. She was all around personable and funny. The shades we matched were not in stock (figures) but that's not her fault!

great bussiness and also had some jelly on my feet for the…read morefirst time ever feels great

I never spent a day in a Sephora where I wasn't hounded over and over by their employees…read more Unfortunately for me, this visit, I really could've used some help are over 30 minutes looking up products looking up what kind of skin type they were good for what their ingredients were for many different brands. Basically it was a self service.visit. Of doing my own search for each brand and each product. I went up to the desk and had to ask for help about it on her phone and then she called somebody else in the store and ask them to come help me and that person spent all of her time on her phone looking up the products, the brands, the skin type that I was looking for I did. What is Sephora and it's certainly not why I pay Sephora prices

The owner is very rude, every chance she get she has some smart comment to make. If you want a very…read moreuncomfortable experience go ahead. I see why they are two star rated..Very unprofessional business, Jaya is the only one keeping them alive with her talents. If I could give zero stars I would. Ps I have been a customer since 2015 just for Jaya solely. Never again. I didn't even wanna put one star.

Amazing shop and team…read more My eyebrows always look amaaazing! My talented technician Mia is always kind, gentle and professional. My secondary technician is the owner Margaret Clark, who is fabulous as well. Thank you continuously providing outstanding service to me/us. Barb

Stylist were nice and attentive. The style was not exactly what i showed the stylist butc is cute…read moreand compliments my face. I will be a return customer.

I got my hair braided with cornrows. I wanted them way smaller and showed them the size I wanted…read morebut they braided it the size they wanted to do it. She did a good job, but my braids are too big. The staff was nice, spoke in their native language mostly but they were nice. The price was reasonable.

My friend recommended Wiccy Magic Muscles that she uses for muscle pain. She lives out of state. I…read morehad gone to a Lush in Las Vegas many years ago, and during the time may have went an additional time. So I called the Westlake Lush and they stated they didn't have any. I called the Lush in Beachwood and a young man answered. He said hold on and came back on the line and said, we have a couple. He asked me if I wanted him to hold one, I said I don't know yet. I convinced my husband to drive 40 minutes to get this bar. On my way I called and the same person responded. He told me he found some more to be safe they'll be there for me. As soon as I got there this nice young lady walked me over to what I needed. She spoke to me about the After Magnesium Bar. At that time a young man walked up to us, I quickly recognized his voice. I told him I was the person who called, he said I knew you would come in. We spoke about other bars to help sleep. After he helped my husband with shampoo, conditioner, lip balm etc. His name is KJ and he was one of the nicest, knowledgeable, customer service oriented people I've met. A thousand percent I recommend this store! The products; The Wiccy Magic Muscles feels great so far. It's one of those things that you don't know how much it helped until you don't use it. The After Magnesium good for after workout, the young girl says it has been good for backache. I'm using for pain as well. The Cherry Gum lip balm you can feel the true ingredients that last. Doesn't have that waxy feel of an inexpensive lip balm. Shampoo and Conditioner - So far so good. KJ and Team - Thank you for all you do to help your customers. You treated us like we were the only people in the store. Keep it up! Both of you! IMPORTANT!!!! - Please be careful as there are several websites stating they are the official site for Lush! They hook people with 75% discounts, the website is spelled wrong. That is why I had to go purchase from a physical store, I didn't trust the website. Their true website is www.lush.com that's all! Not Lush.us etc. Be aware!

Anytime I walk in here I have been greeted with so much enthusiasm helpfulness. Today Chardae, KJ…read moreand Kellie all separately asked if they could help me, I couldn't believe it. Chardae gave me some really great samples and I walked out buying more than I thought I would because they gave me such personalized recommendations. The store was clean, organize and I cannot stress how amazing staff was.

This store is amazing! The staff is fun, helpful and full of energy. The store is clean and so…read moreorganized that you can easily find everything you want. It's a little out of my way but I will keep going there because it's worth the trip!

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