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    Pollo Tropical

    2.1 (116 reviews)
    Closed 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Pollo Tropical

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    The real and the advertising
    Cristobal B.

    The wrap is not the same as advertising, could be better if employees put more attention and integrity on they job, remember customer's satisfaction first .

    5 PC Chicken Wings with 5 feathers.
    Jeff D.

    The worst quality pollo tropical in miami. I just have one thing to say. How many feathers does a chicken wing need to have before anyone notices or do they just not care?

    Pollo Tropical

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    6 years ago

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    Customer C.

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    The drive thru lane is too long. When you go inside it isn't much faster. Pollo Tropical is amazing, but customer service could be better.

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    7 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    Customer C.

    We apologize for the experience, please check your inbox for follow up

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    8 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Thanks to Jose in this location my meal was a success!!!! Love the service, faster and delicious

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    5 years ago

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    4 years ago

    Horrible service. Never have food choices available. It's worthless to have a menu. They are always out of things.

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    8 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

    This place needs new management asap, never has dark meat available, Always a wait time inside and the drive thru at least 20 minutes.

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    7 years ago

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    Page 2 of 3

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    Review Highlights - Pollo Tropical

    The drive thru lane is too long.

    Mentioned in 3 reviews

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    Pollo Campero

    Pollo Campero

    3.8
    (27 reviews)
    7.0 mi

    I had a perfect experience at this location! The restaurant was extremely clean and well kept, it…read morealso seemed adequately staffed. The man at the counter was friendly and repeated my order back to me. It only took about 3 minutes for it to be ready and they again repeated it back and handed it to me. I got the grilled chicken and it was perfect! Very moist and still hot once I got home. Also for only $10 for a 2 piece meal with a side, drink and roll, you can't beat it!

    Rating: 3:0 03/2025…read more RESTAURANT: Its a good size restaurant with a drive-through and it's own parking. We visited after 8pm and it was a bit untidy inside. Drink bar and some tables has yet to be wiped down. The restroom were unisex and were not too bad. SERVICE: Staff were very polite. They answered my questions as it was my first time and gave me a courtesy for something they don't have. FOOD: I thought that this was another version of Pollo Tropical. Well, stand corrected. And although they serve a grilled option, this is a legit fried-chicken place. For drinks, they also offer fancy juices and horchata...pretty cool. Oh them chicken were lightly breaded and crunchy and well seasoned. The three piece meal comes with one side and a bread or tortilla. The fries were not bad but the coleslaw was delightful and crunchy. Overall, I am glad we ventured out to calle 8 And tried this place. That chicken flavor is memorable.

    Photos
    Pollo Campero
    Pollo Campero
    Nice large drink that comes with combo meal

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    Nice large drink that comes with combo meal
    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.7
    (102 reviews)
    6.9 mi
    $$

    (2/5) -- Great concept, but this visit missed the mark…read more I really wanted to like this Raising Cane's Chicken Fingers location more than I did, because the concept is solid and, generally, Cane's food hits. But this visit? Frustrating from start to finish. First off, the setup is misleading. The inside looked empty, and even the drive-thru appeared manageable--until you actually commit. You have to drive deep into the parking lot just to see how long the line really is, and once you're in, there's no easy way out. So now you're stuck. Not ideal. Then comes the wait. About 10 minutes just to place an order, with aggressive drivers jockeying for position like it's a race. I get it--no one wants to sit in that line--but the flow (or lack of it) makes it worse. For a place with two lanes, the organization just isn't there. Service at the speaker? Rough. I felt rushed the entire time, struggled to hear over the noise, and kept getting hit with "I can't hear you, speak up" in a tone that felt more dismissive than helpful. No upsell, no real engagement--just hurry up and move along. To their credit, the pickup window redeemed things a little. Once I got there, the food was ready, and they even overdelivered on condiments (asked for two ketchups, got four). That part was efficient--but it came after a pretty long wait for only about seven cars ahead of me. Now, the food... This is where things really slipped. * The 4-piece tenders felt noticeably smaller--more like large nuggets than actual tenders * Fries were undercooked and skimpy for the price and I had to ask for ketchup * Sweet tea was mostly ice, barely any drink * Overall portions just didn't match the cost For a brand that usually delivers consistency, this felt off. Like corners were being cut. Final take: Started as a 3-star experience based on the process, but dropped to 2 stars once the food came into play. If I could split it, it'd be a 2.5--but Yelp doesn't do that. This place should be better. The foundation is there. But between the chaotic drive-thru, rushed service, and underwhelming portions, it's just not hitting right now. Hope they tighten things up--because Cane's can be really good when it's done right.

    Intriguing and well decorated inside…read more I don't get why people go crazy over their sauce. It's a combo of Maui, ketchup and a hint of BBQ sauce. I had the chicken sandwich which is really the chicken fingers on a bun with sauce and a slide of lettuce. It was decent. Not out of this world. For the caloric intake and the level of sodium in the food.... I won't be coming back for a while. It's been 3 days and I'll still bloated - LOL

    Photos
    Dining area
    Dining area
    Raising Cane's Chicken Fingers
    Ordering situation.  Order at counter. Wait for your name to be called and enjoy

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    Ordering situation. Order at counter. Wait for your name to be called and enjoy

    Pollo Tropical - latin - Updated June 2026

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