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    Pollo Tropical

    3.0 (9 reviews)
    Open 10:30 am - 12:00 AM (Next day)

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    POLLO TROPICAL ATMOSPHERE

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    Just cleaned floors.

    They had had no beer which was advertised, they have no avocado cilantro garlic Sauce , guy says that's the same thing as just cilantro garlic sauce .... Ok even though they advertise both . Tried to order a tropical chiller as advertised they have none as well . Was at the register for over 5 minutes while the young lady was cleaning . She stopped to come help since the manager was no where to be found. All frozen drink machines look like they haven't been cleaned this year ! It's 8/ 27 2023. Consist but , Not that busy . She had to go ask about the beer since they under age and wasn't trained on alcoholic beverages.insides kinda dirty and some one just swept ... Food was delicious. But almost everything my daughter wanted wasn't available. Hopefully it's just this location as I've been to others and never had these issues. Website also sucks I tried to do the survey online but the receipt doesn't have the 4 digit code to complete survey.

    Leo II ..

    For franchise place I had a great experience. The lady was very friendly as well as very patient as I ordered for The little one and I. The transaction went as perfect as it could possibly bed. They were busy but cars moved fast as I sat in the drive-through momentarily. If in the airport area again and I had a taste for this place I would go back. Good was good. My review is strictly for the drive-through, service and food as I did not go inside the store.

    the chicken platter

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    16 days ago

    David did a great job at his job and was very patient and helping figuring out what would be best for me!

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    4 years ago

    This place isn't thaaaat bad. They sell beer which was interesting as a west coast native

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    7 years ago

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    8 years ago

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    Zaxbys

    Zaxbys

    2.6
    (68 reviews)
    2.4 mi
    $

    I had a great experience at Zaxby's, and it was all thanks to the outstanding customer service…read more Neena was incredibly patient, kind, and genuinely cared about making sure we had a great meal. She took the time to make sure our order was prepared exactly the way we wanted it, answered our questions with a smile, and even brought our food directly to our table. It's not every day you come across someone who goes above and beyond like she did. Great customer service can make all the difference, and she definitely made our visit enjoyable. Thank you for making us feel valued as customers--we'll definitely be back!

    I walked in to Zaxby's and it was pretty empty and that should have been my first red flag but I…read morecontinued to order anyways. It was super quiet when walking in and the booth seating was sticky. There was an older woman at the register who was extremely polite and helpful while taking my order. Once I was given my drink cup I went to the soda machine to get I e and noticed that there was something black in my cup, I emptied out the ice and got more and found more black stuff in my cup. I don't know what it was but I know it wasn't anything good. I advised the cashier and she told me they were working on the machine last night but she offered to fill my cup from the drive thru fountain which was good. Once we got our food it was cold and I don't understand why because we were literally the only people in the restaurant. When I got my loaded fries they were drenched in ranch and that's all I could taste. Usually I order in the drive thru without any issues but today was a bad day altogether. The one thing I have positive about this experience is the lovely older woman cashier. She was so nice and tried everything she could to make our experience better but it wasn't her fault. You could clearly see her coworkers were doing their own thing and not trying to work as a team. After this experiences don't think I'll ever return to this location.

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    Menu
    Zaxbys
    Zaxbys

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    McDonald's

    McDonald's

    3.0
    (67 reviews)
    2.2 mi
    $

    This is your typical McDonald's that you will find inside an airport. Long lines with higher prices…read morethan a non-airport location. Despite this choosing McDonald's can be an easy choice because you kinda know exactly what you'll get as long as no mistakes are made. Thankfully during my wife and my time visiting here we got our food with no mistakes. Also it came out hot and quickly. Could not really ask for anything else. Due to the higher prices than usual (which mind you are high anyways nowadays) three stars is a fitting rating. Service and quality was good for us but I suspect it will be extremely variable depending on the time and day.

    Not much to say here, except be sure to order ahead on the app! You can use the kiosk too, I…read moresuppose... but I found the app to be the best option. The lines can be super long for this location, probably because it's the most familiar restaurant in the food court. Plus... all the kids...? Yeah, they're going to want McDonald's. The service isn't anything to write home about, but if you use the kiosk or app, it doesn't matter. Plus, they're super-busy all the time, so don't expect the friendliest smiles all day long. Still, for how busy they get, the food was good for fast food quality. Nothing really abnormal or noteworthy here, save that it was above average, which might be surprising for an airport location. Overall, it's fine for what it is. It's a good option for pickier eaters or if you just want the familiarity of the Golden Arches.

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    Outside
    Outside
    Egg & Cheese Bagel w/ Large Tea
    Egg & Cheese Bagel w/ Large Tea
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    Airport snacccks

    Pollo Tropical - latin - Updated August 2026

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