Cancel

    Open app

    Search

    Pollo Tropical

    2.0 (98 reviews)
    Closed 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Pollo Tropical

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Felicia R.

    Perfect drive thru experience! Maybe I got lucky on a Sunday lunchtime no line at 1pm.. but ordered 1/2 chicken rice and beans, the voice asked what sauces I would like. Also added fried yuca bites. When I came up to the register everything was ready! It was the perfect transaction lol. Great job team!

    Boneless breast platter
    Danny B.

    Ordered the boneless chicken breast platter which is two chicken breasts and it looks like they chopped one in half and counted it as two. No bigger than the little bread roll they give you. Received two meals exactly like this. Absolutely terrible!

    Quesadilla Wrap
    KayAnna S.

    A very busy location, but it was extremely easy to park and go inside to order. Barely waited 5 minutes for our order and we were able to eat inside. The dining area was clean as well as the location as a whole. Staff was friendly and greeted us. We were able to park, order, and eat before others finished the drive thru line. My boyfriend loved the chicken quesadilla/wrap. He could have easily eaten two. I enjoyed my tropichop bowl with yellow rice and veggies, grilled chicken, and sautéed onion. They have a lot of options that I am looking forward to trying next!

    Wrong order.

    I ordered a triopichop with WHITE RICE, chicken, peppers and onions. Instead I was given yellow rice, black beans and chicken. No veggies. Asked for cilantro sauce was told there was non asked for pineapple rum instead and it was thrown into my hands with a nasty attitude. Horrible service and no respect whatsoever so ever for what u pay for.

    Bad service and ambience..Pollo Tropical use to be a good and nice place to eat .. what a shame

    Prepared Sauce Polo Polo Hot Sauce Garlic Sauce
    Michelle F.

    Easy way to get a quick flame grilled chicken dinner for a reasonable price. It seems like the restaurant inside in not open for dine in but I did see people through the window ordering inside while I was in the drive thru line. There was a masked employee in the drive-thru line taking the order. He was efficient and pleasant. The line moved through to pay and pick up pretty fast. It is not touchless pay and if you pay buy cash, there is a note on the pay window that informs you there may not be coins returned as there is a coin shortage. I thought the family chicken meal was a good deal especially on the weekends as they discount the price. My order of a whole chicken actually had 3 wing/breast portions and 1 leg/thigh portion. It also came with a medium sized tub of white rice and black beans as well as 4 small dinner rolls. The rolls were soft and tasted a bit sweet like the Hawaiian rolls. They even put a generous amount of side sauces in the bag that we requested. I love their Polo Polo Hot sauce. It is hot at peppery. Mix it with the Garlic sauce and you get the best of both worlds in flavor! Next time I will try the Cuban Sandwich and their Chicken and Rice Croquettas on the seasonal special menu. The restaurant is also selling pantry items as well as some of their menu items raw to cook at home.

    a red car parked in front of an american flag
    Rafael F.

    DTH food order.15 minutes waiting.Pro service from window,very pro cashier.Exterior window very dirty,needs power washing asap.Food hot/fresh.I will check inside next visit.

    Chipotle fried chicken sandwich
    Carola S.

    Tried the fried chicken sandwich with chipotle sauce, great sandwich. Also tried the pineapple chiller but it was just too sweet, I wasn't able to drink it.

    Disgustingness is what this photo depicts. Can't believe they even served this to anyone.
    Shivanie M.

    I get it that it's a super busy establishment... but after waiting 20 mins with ONE car in front of me, I place my order and specify white meat... super simple order, 1/4 white with a side salad. Get to the window after being in line for now 38 minutes, paid and made sure to ask "1/4 WHITE, right?"... I get home to 1/4 dark. How hard is it to get one job right?!!!! Then they wonder why they are 2 stars. Smh. Find another Pollo!!!!

    See all

    Photo of Jim N.
    0
    16
    2

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Good simple food for a good price and the place was quite full when we went.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Olven C.
    18
    22
    137

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David K.
    48
    117
    13

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    This is the best Pollo Tropical location I've been to. Least amount of wait, fastest service, and consistant good food!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sofia M.
    388
    70
    13

    16 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of R C.
    0
    2
    0

    8 years ago

    Business owner information

    Photo of Customer C.

    Customer C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen M.
    17
    6
    2

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Pollo Tropical Reviews in Other Languages

    Ask the Community - Pollo Tropical

    You might also consider

    Verify this business for free

    People searched for Fast Food 8,701 times last month within 15 miles of this business.

    Verify this business

    El Patio Colombian Restaurant

    El Patio Colombian Restaurant

    3.9
    (18 reviews)
    0.7 mi

    The two huge illuminated "Open" sign hanging from the interior window clearly indicates that the…read morebusiness is open, but I was waived off by the employee that it was open at 9am in thirteen minutes. Waited impatiently inside my car a taste of my morning Joe. Met with the super friendly barista Astrid (hope im saying her name right since there was a language barrier) who advised me on Google translate, that the pastries in the display case on the counter was not prepared this morning, so that was a bummer, but the chicken and the tiny cheese empanadas were ready fresh for human consumption and the Pan de Bono would be ready in twenty minutes. No light breakfast for me today, only a large espresso prepared from Mazzucco Italian coffee beans. It was satisfying and provided a nice bold taste and a jolt. One of the drink specials advertised was the $5 Margaritas and 5/$25 Beers. On Saturdays and Sundays the 2 for $30 entree deal looked interesting. The rear of the dining room included a second business called Viamericas and Zia Cargo which were a courier and money transfer companies. I guess they sub-lease the space, not sure. The gender assigned bathrooms were clean with a wall painting and a corner pedestal added to the decor. My table had a used candy wrapper which kept eye balling me while I sipped my coffee. The cowboy hats were prominently displayed hanging throughout with the addition of latin music playing it was a nice touch.

    Every time I come in this place to pick up an order, I am always treated very rudely . The fake…read moreblonde behind the counter is the worst. I don't think that they like Americans very much because they will be rude to me and then a Spanish person trying walking in the door and then all of a sudden they're so nice. I would never recommend this place to anyone unless you're Spanish we will probably treat you nice

    Photos
    Inside of restaurant
    Inside of restaurant
    Empanadas and arepas
    Empanadas and arepas
    El Patio Colombian Restaurant

    See all

    La Perrada Del Gordo

    La Perrada Del Gordo

    4.7
    (6 reviews)
    2.0 mi

    La Perrada del Gordo delivered a great and satisfying experience. I had not one, but two of their…read moreGordo Burger Mixes, and they were incredibly filling and packed with flavor. Each bite felt hearty and well put together, making it hard to stop at just one. I also tried their tropical drink along with a tamarind soda, which was my first time having it. I have to say, it was surprisingly delicious and complemented the meal really well. What stood out just as much as the food was the atmosphere and the politeness of the staff. The restaurant felt very welcoming, and the variety of Latin music playing added a fun, lively vibe to the experience. It's the kind of place where you can relax, enjoy good food, and soak in the culture. Overall, I really enjoyed my visit and would definitely come back again.

    I was between 3 and 4 stars, but ultimately felt like its a 3…read more New Colombian Spot opened up replacing Manna, old korean restaurant. They completely revamped the decor, painted the walls, and replaced the furniture. We were greeted. I asked if he would prefer the burger or carne asada grill. He said they're known for their burgers so we ordered the Gorda Burger Mix, which was the most popular. It had the beef patty and shredded chicken&beef, ours looked like it was missing the pineapple sauce. My favorite part was the melted cheese. I wasn't a big fan since there wasn't much sauce and meat heavy. They did give us 3 sauces on the side, garlic, hot, and pink sauce. I liked the garlic sauce. The empanadas were nice and crispy. I prefer the corn over the flour. These were made of corn for the outer empanada shell. There was more potatoes than meat in all 3 empanadas. The sauce that came with it was delicious, the prefect amount of spice and heat! Service was nice. Greeted walking in and out. Great affordable prices for burgers and protein on the grill. However, the burger and empanadas isn't something id go for again. I saw afterwards that they have hot dogs, looks good.

    Photos
    Logo
    Logo
    La Perrada Del Gordo
    La Perrada Del Gordo

    See all

    Las Carnitas Latin Food

    Las Carnitas Latin Food

    3.4
    (130 reviews)
    5.6 mi
    $$

    Outstanding dish, service environment. Servant Christian service was excellent. I had the argentine…read moreflat steak, potatoes salads and clasic salad with Malec wine. Balance seasoning ang gourgeous presentation. The taste of steak, Chimichurri, and salads was extraordinary well done. I have gone different places to eat, but this place has simply the best Argentina taste. I recommend this from the bottom of my heart. Thank you!!!!Sally Ann

    Me giving this place a 2-star review is honestly me being nice. The service was horrible…read more We walked in and the restaurant was nearly empty. We were told to sit anywhere, which was fine, but then we ordered 2 waters and a passion fruit margarita and waited almost 30 minutes just to get them. On top of that, the drink order was wrong. She served us what tasted like salty mango juice -- and I say "juice" because there was absolutely no alcohol in it. Then we ordered a simple meal: a few chicken tacos, pork tacos, and an order of chicharrón. Somehow that still took 30-45 minutes, and the order was missing items when it finally arrived. That's crazy for an order of 4 chicken tacos and 4 pork tacos. The tacos honestly weren't even that good either. The only thing that was actually good was the chicharrón. People always say "good food takes time," and sure, that's understandable when a restaurant is busy. But this place wasn't even halfway full. There were plenty of open tables inside and outside, so the wait made no sense -- especially considering the food wasn't worth it.

    Photos
    Ceviche MIXTO
    Ceviche MIXTO
    Las Carnitas Latin Food
    POLLO ASADO ES NORMAL QUE ESTÉ DISPONIBLE EN EL LUNCH DE LUNES A VIERNES

    See all

    POLLO ASADO ES NORMAL QUE ESTÉ DISPONIBLE EN EL LUNCH DE LUNES A VIERNES

    Pollo Tropical - hotdogs - Updated July 2026

    Loading...
    Loading...
    Loading...