After a recent tooth extraction by another dentist, I started experiencing what felt like a dental…read moreemergency. Since my dentist is closed on Fridays, I searched online for nearby dentists and came across Dr. Crutchfield's practice, which had an impressive 5.0 Google rating with over 200 reviews. I called at 10:45 am, and they managed to fit me in at noon the same day. Although the waiting room was busy with other paintings, the team was efficient, and I was seen promptly. Within 20 minutes, I left with peace of mind, assured that my discomfort was just a normal part of wisdom tooth recovery. As a service based business owner, I know how rare this level of responsiveness is. I wasn't an established patient, and they had no obligation to see me, yet they made it happen. I had called four other offices before Crutchfield, all of which couldn't accommodate me until the following week. Exceptional service, Crutchfield Dental Group--five stars all the way!

Our family has been going to this practice for some time. The last appointment we had was 1 1/2…read moreweeks ago where both of our children received an "all clear." For the past three days, our son has been in pain. He had a loose baby tooth that was not coming out and had begun to hurt terribly. It was so bad he was missing school. By the third day we called and asked Dr Crutchfield to take a look at it. Previously, he needed surgery for teeth that had not come out naturally. After explaining the situation to the receptionist (who was yawning throughout) we eagerly awaited a call back. Later the receptionist called back and told us "baby teeth can be uncomfortable, give him Tylenol." I was aghast at the lack of concern. Convinced the doctor had not been told the entire story, I called back and asked to speak with her. The doctor took the call and explained, in a bored tone, that my son was fine. I tried explaining the pain he was in, but she would not be moved. She flat out refused to look at him. We got an emergency visit at another dentist. The saw the pain he was in and quickly removed the offending tooth. They also found two cavities missed at the previous appointment. Maybe they were both suddenly new? Either way, we will not return.

Patient and kind, this was a great experience for my dental phobic parent. The office was clean and…read morethe procedure was timely. We received excellent after care instructions. I would return again.

this practice is very caring and considerate of patient! I have had several major oral surgeries…read morehere and each time -- they are helpful with any complications. The office answers questions immediately and works to resolve quickly. I have been extremely impressed with both doctors and staff!! Thank you Dr. Yildirim and staff!!

I had a pair of my wisdom teeth extracted here through Dr. Jaehee Hong and it was a relatively easy…read moreprocess. I unfortunately do not have dental insurance so I had to pay for my surgery out of pocket, but when I paid with check, I received a discount (10%, I believe). Dr. Hong and his team were very professional and flexible, as I elected for the nitrous oxide somewhat last minute. Glad I can live the rest of my life no longer worrying about impacted teeth.

Thoroughly professional: starting with the doctors themselves and extending to to the entire staff…read more Dr. Miremadi took the time at an initial exam to explain what needed to be done so that I had a complete understanding. The procedure was executed flawlessly and the results couldn't have been better. I highly recommend this practice!

I was a patient and my care with the dentist and dental technicians was great -- which is why I…read moregave it three stars, but if it were the office staff, it would be a minus one. Everything went well my first two or three visits. But after going in for a check-up and getting an appointment for some fillings, everything fell apart. It had nothing to do with the clinical staff. It was the office staff which spoiled everything. The day I went in to get my cavities taken care of, I learned my insurance no longer covered my visit. It turned out that when I went for my check-up, the office staff failed to realize that my insurance no longer covered my care. That's one mistake, but then two weeks passed and they failed to notify me of this, another egregious error. It's bad enough to have to deal with a painful visit to the dentist but then to go in and they tell you that your insurance no longer covers your visit -- well, I was fit to be tied. You would've thought they would've let me know before coming in -- they had plenty of time. I left, called my insurance and found that I had some coverage but would have to pay upfront and submit it. So, after a while, I returned and asked to make an appointment. The office staff person said she would call after she reviewed the schedule, which she never did. Time passed and one of my teeth chipped and needed attention, so I went in to discuss coming in for an appointment. After waiting awhile, one of the office staff took me in her office and discussed my options. She said she wanted a down payment before coming in, but then I said, well let me just get a checkup first and see about the chipped tooth. She was about to agree, when suddenly she blurts out that they overheard me and another guy "bad mouthing" them. The truth is that another guy was telling me about problems he was having with the office staff and I told him about mine. Then we discussed some experiences we had with other dentists. We both agreed, the problem generally was not the dentist or dental professionals but the office staff. Well, I felt that this was an invasion of our privacy. We weren't talking out loud and announcing this to everyone there, but one of their staff apparently overhead part of what we were saying. What? I protested. "This is none of your business what I say in a private conversation with someone else." Yes, we were complaining privately to each other, but also talking about other dentists and even said good things about the dentists and dental assistants -- JUST NOT THE OFFICE STAFF. Well, I had, had it. I said heatedly that I wouldn't continue there and they asked me to leave, acting indignantly though they were the ones who had the temerity to be interlopers into the private conversations of their patients. But I was the bad guy because I became upset because they did this. What is wrong with these office people in Healthcare? It's not the first time I've had problems with people in medical offices. Almost never with the medical professionals. I guess it's because they are trained to treat people with respect and dignity. Office people, apparently not.

Hoooolllyyy cow! My very first visit to my new dentist revealed not 1, not 2, but 3 cavities on 3…read moreback teeth. I guess this practice was going to let it get to the more expensive crown route. Wish I would have left sooner like others I know.

the absolute best dentist office! everyone was extremely nice from the front of house to the back!…read moresuper clean and welcoming and the prices (non insurance) are especially amazing! i actually can't wait for my next dentist appointment which is a wild thing to think! everyone was so informative and helpful it was truly a top notch experience

I needed a root canal and a filling. Had to go somewhere else for it because of my TMJ. At their…read moreclinic I was initially quoted $1626 with insurance for the crown and the procedure. I got it done else where. A year later, I went to another dentist to ask if I needed a crown and they said no! They said the tooth structure was mostly intact so having a crown would mean removing a lot of the natural functional tooth. So happy I went somewhere else and didn't pay for an extra procedure I didn't need! In addition when I had my tooth extracted, it was extremely painful and I felt like they injured my jaw (heard glass shard like sound). Soon after I reported my concerns, the clinic banned me as a patient!

I've been going to Kings Dental for a years. I've always been treated good but last time I was…read morethere, they said that I needed to get a cavity fixed under my filling that they would have to make a new tooth and fix the which is fine and they quoted me after my insurance I would have to pay $42 they procedure and they told me to come back next week and I came back and they told me that they were wrong that I owed them over $500 I said no that you told me 42 that's why I did this. They said my only paid 50% when they thought it was gonna be 100 so is that my fault or their fault? As of today, I am no longer going to that dentist Montgomery and the one the I went to was in Mason.