I went in today for my regular cleaning appointment! First off the dentist is the last place on…read moreearth I would want to be! If you're looking for someone to be gentle on your teeth and gums Sarah Jones is your hygienist! Nancy Lions wow she does it all front desk to taking X-rays to applying fluoride! Dr. Banks is my go to when Garland became retired! She doesn't do unnecessary treatments or procedures and is always a pleasure to talk with! All the staff is friendly and I highly recommend them!

I absolutely love this dental practice. I have been going to see Dr Johnson at least every 6 months…read morefor nearly 17 years now and it has always been a great experience. The receptionists, hygienists, assistants, and doctors are always friendly, considerate, and highly skilled at what they do. It's very important to me to maintain and preserve my teeth as well and as long as possible and I feel that Dr Johnson and the entire staff have that same value. They have never suggested or pressured me into any unnecessary procedures like some other dental groups do, and they always do their best to work with my insurance to provide me with affordable options. I can't recommend them enough!

My son had his wisdom teeth out and it has been nothing but problems. We now have to go to the ER…read morebecause it seems Dr. Prather does not care. Called Friday and they said he'd call back and he never did. Called again Saturday twice and he finally called back and after being told Friday he would not give antibiotics he called some in to where my son goes to college and says make an appointment?!?! I had the exact same issues my son had when I had mine out and my surgeon ( too bad he's retired) went above and beyond for me. It seems those days of caring are gone. I called him again this morning and 1.5 hours later still no call back. My son is so swollen and in so much pain.

I was at Dr. Prather's today in Middletown for a complimentary consultation. He and his staff were…read morevery nice and informative. He explained the procedures to be done, using models to help me understand. When I left, I had a print-out of each step and what it would cost - and was told they would call me back on Monday to verify each item after speaking with my insurance. They even let me come in two hours early, since I happened to be in town on another appointment.

The practice phone number is disconnected. Can not find any alternative phone numbers to reach…read morethem. Website says they are open but phone for office is out of service? Stopped in today and looks like no one has been here for awhile since parking was never plowed from big snow last week. Hoping everyone is ok and they're still open for business

ZERO STARS!!! ABSOLUTELY TERRIBLE! DO NOT go here! They deceive you from the moment you walk into…read morethe door. My mother has not only been treated terribly 3 times for trying to get her dentures fixed after they were making her gums bleed and causing her immense pain (still incorrect and do not fit) but when she went today trying to get help Dr. Modi told my mother "I am done with you!" He was so unprofessional and very aggressive! He then proceeded to send an assistant in to try and convince my mother to get implants as if she would ever go back! Absolutely disgusting and terrible treatment at this facility. My mom is simply tired of being in pain and not feeling comfortable, but now she has to start all over because of this dentist. DR. MODI is the most unprofessional and negligent dentist!! Do NOT go to this dentist.

Extremely Disappointing Experience at Aspen Dental - Middletown, OH…read moreI had the worst dental experience imaginable with Aspen Dental in Middletown, OH. My initial consultation was promising, with the staff assuring me everything would go smoothly, but that couldn't have been further from the truth. After my first appointment, I was told my dentures would be ready in two weeks, and the total cost for both top and bottom dentures would be $4,553.00. Since I had insurance and was a self-pay customer, I financed $1,200, leaving a balance of $3,353. I was excited and optimistic, especially after being told that my dentures would be ready so soon. Five days after my first visit, I paid the remaining $3,353.00 in full. However, just two days before my scheduled pick-up appointment, I received a voicemail requesting my insurance information, which was confusing since I had already prepaid in full. When I called back, I couldn't get through to anyone at the Middletown office and was transferred to their call center. They informed me the Middletown office was closed, with employees working from home. This was frustrating, especially considering the sensitive personal information they were handling while working remotely. It seemed like they had no idea what was going on. The next day, I finally spoke to someone who explained that the request for my insurance information was just a "standard practice" for patients without insurance. Despite prepaying, they assured me I could pick up my dentures the next day. But when I was just 10 minutes away from the office, I received another voicemail telling me my appointment was canceled due to a delay with my dentures. I called the office first thing in the morning to ask about the delay, and they said they couldn't give me an estimated time frame because "the lab was delayed." The worst part was that this was the first time they mentioned the delay, even though I had been in constant communication with them. After a bit of thought, I recalled them bragging about having an onsite lab, so I called back to ask for more details. It turns out the reason for the delay was that my scans had been incomplete - something they had failed to identify until the day before my appointment. The incompetence was astounding. Why hadn't this been caught in the two weeks since my first appointment? Why was I only finding out about this last-minute? They apologized and asked me to come in the following Monday to redo my scans and wait another two weeks for my dentures. I showed up Monday morning at 8:25 AM, only to be told I didn't have an appointment. After some back and forth, I was eventually told that the dentist who had done my scans had been fired. Then, a new dentist informed me that the pricing I was quoted was wrong. I had been given the incorrect location's pricing, meaning the $4,553.00 cost would now be increasing by $1,600. At this point, I was extremely frustrated. Not only had I been misled and given incorrect information from the start, but now they were asking me to come up with more money for their mistake. I was left with two options: pay the additional $1,600 at pick-up or get a full refund. I chose the refund, as the entire process had been nothing but a headache. I would not recommend Aspen Dental to anyone. Their lack of professionalism, poor communication, and constant mistakes left me feeling completely disregarded as a customer. I can only imagine the generic, unhelpful response they'll give to this review, but it only further proves that they're focused on money, not patient care. Save yourself the trouble and go elsewhere.

I had a pair of my wisdom teeth extracted here through Dr. Jaehee Hong and it was a relatively easy…read moreprocess. I unfortunately do not have dental insurance so I had to pay for my surgery out of pocket, but when I paid with check, I received a discount (10%, I believe). Dr. Hong and his team were very professional and flexible, as I elected for the nitrous oxide somewhat last minute. Glad I can live the rest of my life no longer worrying about impacted teeth.

Thoroughly professional: starting with the doctors themselves and extending to to the entire staff…read more Dr. Miremadi took the time at an initial exam to explain what needed to be done so that I had a complete understanding. The procedure was executed flawlessly and the results couldn't have been better. I highly recommend this practice!

Dan Moore I can't believe the experience I had at Family Dentistry. Customer for over 40+ years as…read morea committed customer. Went in for a cleaning, Feb 2027 I was getting radiation treatment they said we suggested deep cleaning. I said I never approved that but just want a cleaning. They said we can not do cancelled my appointment. March new appointment agree to deep clean in 2 areas they charging g insurance over $1100 but I would need to pay copay of $330+ today before treatment. I offered $100 from health Saving account but no must total prior to treatment. miscommunication about insurance coverage and treatment, I was left feeling frustrated and unhappy with the management team Dan Moore

This practice has become all about the money since the daughter Sarah Haas has taken over the…read morepractice. I have left this practice for another practice since her father Dr Robert Haas has stepped aside. They refuse to fix a problem with the work I had done unless I pay upfront for them to look to see if it's their faulty work. i would not recommend this dentist.

Used him before and it was a smooth quick process. I did get a dry socket and with his…read morerecommendations it look care of it

He came highly recommended but I was not impressed from the start. This business is run out of a…read morevery dark and outdated facility, that looks like a run down home in need of major updates, not anything close to what I imagined for a surgical office. We were quoted one amount, paid it in full day of surgery and then received a bill a couple months later (which they had flagged as already past due). On top of this, my son had some issues with his lower right gum, which required a follow up visit, where we were assured all was fine. Except it wasn't. About a month later, the rest of my son's wisdom tooth finally came out, which we were not even aware was still in there. How could he not see this when we returned due to the issues he was having? Imagine my reluctance to pay anything more for such a subpar service. When I explained the situation and my dissatisfaction, they threatened to send me to collections. For $150... write it off and call it done to save your rep.