"DAMAGE CONTROL" On…read moreyesterday, I placed an order through Doordash and requested no bread but called and asked if I could substitute for more pickles. The cashier asked the manager and she was willing to accommodate me. That was nice of her because she could have said no. My order consisted of a tenders basket (Nashville HOt) and large kale salad. It arrived via door dash excellent delivery and kind driver. I opened my food and the SPICY SMELL was literally unbearable. I then started thinking maybe I am being sensitive. I cut a piece and tried to eat it and almost choked from the pepper. REMEMBER I am originally from NOLA so SPICY Is my forte. I immediately called the store and was asked if I wanted to come in or get a refund. I requested a refund than the cashier says " I don't know if we can do that so let me check. I waited a few minutes, then I continued to wait , then I hear staff laughing in background, then someone says "ISN'T THAT WHAT SHE ORDERED" at this moment I became frustrated. I had been busy all morning and needed to sleep for work that night. I headed to the store and you would not believe once I arrived at the store, the cashier was helping customers, and the PHONE WAS OFF THE HOOK by an unoccupied cash register. I immediately requested the manager in a calm tone. The manager VERENICE arrived at the front counter and greeted me. I was so furious so the first thing I did was show her my phone and the phone off of the hook. I was on HOLD for 24 minutes see picture below. She proceeded to apologize and attempted to explain they the call was missed. I further explained that DOOR DASH prices are higher so offering a person to come in the store is not the bet alternative. I ordered DOOR DASH for a reason and it is a huge inconvenience when I have to arrive in store to correct a worker's mistake. SHe understood exactly how I felt and offered a solution. I also requested for her to smell how hot it was as well. She proceeded to tell me they are using a new seasoning and she believes the person put too much. My rebuttal was you have to be more careful in preparing food like that for a customer knowing there is a difference. I know you may be confused at why would I still give them 4 stars because as the MANAGER she listened to constructive criticism, offered a solution and made sure I was satisfied. I believe it is very important as a REVIEWER to be honest and fair while also telling the truth along with offering a the solution. Whomever is the owner of this franchise I am sure you may be disappointed with the "24 minute hold time" but you should be more proud of having a manager in place who does damage control and encourages the customer to return for a better experience as well as fix the food again.

Stopped in for lunch. It wasn't busy thankfully. I ordered the fries and chose to dine in. Food…read morecame out hot and fresh. The fries were good paired nicely with the mac and sauce. I ordered the large portion but I only needed a half order it was so much food. I do wish the staff was friendlier and more welcoming.

Delicious and well-seasoned chicken tenders! Service is really efficient and the workers are…read morepatient/will help you with recommendations or any questions! My favorite item here are the urban fries which has fries, mac and cheese, chicken, and pickles! The serving is pretty big and filling. Would recommend!

I ordered delivery and the food was pretty just okay. Food was well packed, however…read more The Urban Fries weren't too bad, although two little slices of pickles does make the food feel stingy for some reason. The chicken tender prices are criminal here, especially at the delivery prices, and it's definitely not the best tenders I've had. I don't rate based on price, but it's at least worth a mention. The spice level was good, however, and what I've expected for Nashville hot. I enjoyed the cup of seasoned corn, although there was one unpleasant bite where it was just char, like just black burnt stuff. They need to clean their grill better! Lastly, the Texas toast you can definitely skip. It leaned on stale and I'd rather used to butter in my fridge. The sliver of sesame on one side was fun, however.

I have been here several times. I pretty much order the same item when I go. This is the second…read moretime in a row that my food has been messed up. Yeah, I guess I should have checked, but that's what I get for having faith in this place. The passed few times I have been, there has been this kid who works at the front that looks totally lost. He always has trouble finding your order, then he talks slightly above a whisper and you have to ask him to repeat himself. Frustrating. I did an online order for the Tiajuana Street Fries with the chili lime chicken. I asked for no cilantro. I guess no cilantro means I can't get corn either, because they omitted that. I drove there the next night and they said there was no manager there to help and they wouldn't be back for a few days. Oh, and don't bother calling, the phone just rings.

I found this place through lunchdrop at work, and so thankful for it! Soooooooo good! I had the…read moretijuana fries and I'm craving them right now as I write this. Usually fries aren't good after a certain amount of time, but for delivery they were still warm and so flavorful! I've been talking about those fries all week with my husband.

***Chicken Nuggets (level: mild) --- but nuggets are…read moreextremely well done and very tasty. The batter is very thin and Airy while holding lots of seasoning. It doesn't feel overly greasy at all either. ***Cilantro sauce --- this is a very noteworthy sauce here. The sauce is rich and cream by but not overbearing while the cilantro flavor is very pronounced and refreshes the palate. ***Fries - EXTREMELY crispy!!! This is honestly one of the best rides I've ever had. It's well seasoned and not overly salted at all. The crunch on every bite is amazing! It could not get any better. ***Sandwich (level: honey butter) --- honey butter was a bit lackluster in flavor and texture. Of note, the Whataburger honey butter sauce is much better. The staff here are extremely friendly. Elizabeth was very cheerful and helpful. This added to our pleasant experience and energy. Parking may be a bit tricky depending on what time of the day you go. May have to park further away and walk to the restaurant.

Counter service - looks like a full bar set up. Got the tenders and waffles- tenders were good with…read moremedium spice level and tried one with spicy- really nice that you can tailor spice levels for individual tenders. For me the waffles were too sweet with a dusting of sugar on top of an already sweet waffle so that was a meh for me. The fries were good, very crispy and lasted throughout the meal. Got a strawberry milkshake was good-thick and sweet to cut through any heat.

My husband ordered a 3 piece tender and I had the Waffle Sammy. Please be warned that mild and hot…read moreare SPICY!!! Both of us genuinely like spice but this was on another level. The chicken was cooked perfectly. Super juicy and bursting with flavor. The fries were yummy too! I do not care for the BadCHX sauce; it's a bit too mustardy for my likely. I actually ate my Sammy with Whataburger spicy ketchup (HARAM??! HAHAHA). I just had a craving for the hot chicken and BadCHX did not disappoint!

Tried this out last night instead of Popeyes right next door. The food might have been better if we…read morepicked it up instead of DoorDash. Chicken sandwich was soggy and the fries were too. Very sad because we live about a half mile away. Not sure why we continue to order food online

My favorite wing spot, deals when you join the list. My favorites are awesome sauce, buffalo with…read moreblue cheese. The fries are elevated here, you can get flavors on them too. Fast service.

This place really has gone way down. I was there Tuesday…read morefor 75cent wings and ordered 30! When receiving my food I asked the manager giving me the food may I have a ranch. He then said they are 1.65$ I believe. I told him I just got 30 wings after so many does it come with one? He then looked at me and said where they do that at!?!?!?!?! So instead of ruining his health figured I would get on here and express just how terrible they are. Do not waste your time

Two of the best things on earth under one roof. JJ's really knows how to do it right. Great warm,…read morefriendly and fast service at the counter. The restaurant is kept fairly clean and has a nice vibe. I had the fish, shrimp, chicken and fries. Everything was made crunchy and tasty. Certainly worth coming back.

Now I wish I could give this place zero stars!! I called to speak with the manager and he was so…read moredisrespectful. He yelled at me and told me to shut up until he finishes speaking!! I told him that I was simply calling to tell him to be aware of the fake they're serving. I was never rude to him. I usually have nothing but good things to say about this location, but this little sliver of cake that I just got is not worth $5.50!! I could've gotten a $4 cupcake from Kroger and it would've been 3 times bigger. I do not like to waste money and this sliver of cakejust PMO. I wanted to take it back, but I was too hot and tired.

Katy is quite the trek for me, so when I knew I was going to be on that side of town, I looked up…read moresome saved locations and this one I knew would be the winner for the day, and it did not disappoint! Getting to the location was quite easy, parking was super easy as well, it is in a small shopping center. As I went inside, I could smell the food, and I knew it was going to be good. I was greeted by a younger guy who handed me the menu, but fortunately, I already knew what I wanted! Which was one of everything! But, I was solo on this day, so I had to have some restraint! I chose to go with the catfish basket, with 2 filets, fries (cajun), a side of mac and cheese, and a side of their specialty sauce that comes with crawfish! I had an appointment I was going to next, and I didn't think about how long it would take, but fortunately, it didn't take long at all. They drop the food to cook after you order, which I love!!! The catfish and fries were piping hot when they came out. Seasoned just perfectly for my taste! I'm glad I went with the two, so that I could take the other one home for later!!! I don't know how they season the fish, but keep doing what you're doing! I got the mac and cheese, it looked super good. It was cheesy and had the cheese pull that we all know and love. It wasn't my most favorite dish, it was missing a little something. BUT!!! When I added the side sauce with the crawfish in it, it became my favorite! Something about that combo just works! I believe it's the sauce they use in one of their pastas, but don't quote me on that! The sauce I used as a dip for everything, fries, mac and catfish. It is worth getting! All in all, loved everything about this place. It reminds me a little of some of the places I used to go to growing up in Memphis. Family vibe, packing lots of flavors, good music going, and just good everything. Will be back to try more of the menu!

We found Love's on Yelp when we were looking for a Saturday nite dinner, They are located on the…read morenorth side of Fry right before Saums road going north. They are at the end of a small strip center. We went in and were self seated and the waitress came over and introduced herself and gave us a menu. we were instructed to go the counter and order and pay in advance. It is a little different incase there is a problem? Fortunately we didn't have any issues. We both order a cup of gumbo and it was very flavorful and a cup was the size of a bowl. I had the catfish and potato salad and it was delicious. My wife had the red beans and rice and she loved it. We both had a lemonade and ice tea which are served in plastic sealed bottles. They were very refreshing. When we were done we were able to get up and leave. I enjoyed the food and I will definitely come back to try more dishes.