Oh Ralph... my mom and I were in your store in Rehoboth Beach 06/14/22. My mom was buying my dad some shirts for Fathers Day. She has been shopping with you for years. Upon checkout, an older salesman was "helping" her checkout. I would like to say, he was as rude as anything I've ever seen. My mom is an avid shopper and she had coupons on her email. This guy was arguing with her that it was throughout texting (the coupons).
I interjected to see what was going on. He didn't put her email address in correctly and kept insisting her coupons were via TEXT. Hey, jack-off they weren't!! He said her coupons were already used and he would give her 15% as a courtesy.
We left, after thinking about it, I went back with the valid EMAILS, and made him fix the discount. It was another 15.00 bucks off her purchase. He was still insisting that it was a text when I was showing him EMAILS. He was ruder to me with a manager standing there saying in a baby voice, "Our internet connection can be bad." Yeah so can your customer service. I will be calling today and speaking directly to someone above her. Stay away if you're there on vacation. Sorry sir, you're not better than any of us...
You're just a know it all, rude sales clerk. read more