Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

I'm writing mostly to express my confusion on all of the good reviews. Was I just a one off? I have…read moreno doubt that this company can provide quality service, but that was unfortunately not what I received. First and foremost the communication between this company's manager was clear and timely and I have no complaints there. He went above and beyond answering all of my questions beforehand in the most respectful manner. Communication along with the professionalism of the website are why I chose this company. There really were no issues until after the cleaning and I did my own inspection only to find that there were SO MANY spots missed and left dirty. Their policy states that their team can come back within 3 days and clean areas that were missed but there were so many and it just felt easier and faster to clean everything myself instead of trying to coordinate another day and time for them to come back and clean things that should've been cleaned the first time around. This was the most annoying part; after a 'deep clean', I spent more time doing my own deep clean. It just defeated the whole purpose of paying for this service. Anyway, I texted the manager the pictures and he offered a $50 discount. This whole experience was just so disappointing and I feel like I wasted money.

Juanita's House Cleaning is wonderful! They have been Cleaning my house for a few years…read more They are my therapy because when I come home everything sparkles. Thank you Juanita's

Pathetically incompetent. I hired them for move out cleaning. They left grease all behind the…read morestove and under the microwave, didn't clean the backsplash, left crumbs and debris all throughout the cabinets, didn't clean the windows or the window guides, among other things. They couldn't even wash 2 dishes and instead threw all my stuff including unwashed dishes together in garbage bags (from my own apartment, not even their own) in the corner. Also rolled up my carpet - unvacuumed! They then decided to charge me an extra $50 WITHOUT MY CONSENT because their lazy maids were too slow. Oh and they broke a drawer in the refrigerator. Typical LA experience. Be grossly incompetent, charge 3x what the going rate is in any other part of the country, and then stand proudly with your hands on your hips. Under no circumstance should you hire these people.

I've used LA Cleaning Experts twice - once to clean my entire home, and a second time to clean the…read morewindows, inside and out. I was very happy with the service. The pricing was fair in my opinion, and you get a discount if you are on a recurring plan. The ladies showed up on time, with minimal disturbance to my husband who works from home. We were both very happy with the service. They even lined up all of my daughters toys for her in her bed, I love it! They worked around the bug net on her bed with no problem too. We are doing monthly cleanings with LA Cleaning experts, and might even do it more frequently, since 3 kids seem to track more dirt than I thought possible lol.

We requested a deep cleaning. The price was fair. Three ladies showed up timely. They cleaned 2…read morebedrooms and 1.5 bathrooms plus the kitchen, dining room & living room in a little over 2 hours. They did a great job on the bathrooms. Kitchen wasn't great. We had requested that they clean under the stovetop near the burners along with pulling out the stove & cleaning behind it. They did a good job behind the stove & even pulled out the fridge & cleaned behind it. However, under the stovetop near the burners wasn't great. Also, they dusted the ceiling fan but didn't clean it, so there were lines of dirt remaining. When I sent them photos of the few items, they came back the next day and did a better job cleaning the ceiling fan & under stovetop. They are very responsive and stand behind their work, which I appreciate.

Great service, they were professional and efficient, and also very responsive in their messages…read moreleading up to the service. Fantastic prices, too. They had a bit of a drive considering my apartment was in Santa Clarita, but they're clearly well prepared and actually showed up a little early! I was in a tight crunch to move out of my apartment, and while I had time to pack, I needed help getting the apartment clean so I could get my security deposit back, and they sent three ladies over who were very efficient and coordinated. Definitely recommend them to anyone needing a move-out cleaning service!

From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Rose Company did an amazing job! I absolutely loved their service. Everyone was kind, professional,…read moreand very easy to work with. They worked incredibly hard to get our place back together and made sure everything was cleaned exactly the way we wanted. They asked questions throughout the process to make sure we were happy with the results, and our home is now sparkling clean! I'm extremely satisfied with their service and would definitely hire them again. 10 out of 10--highly recommend! I definitely think it was worth the price for all that was done!

I booked a detailed cleaning expecting the services listed on the company's checklist to actually…read morebe completed. I was initially being charged $290, which is a significant amount of money for the scope of the cleaning I requested. Unfortunately, the cleaning was extremely underwhelming. The company sent me a detailed checklist outlining what would be included, but many of those items were not completed. Even the trash was not taken out, despite trash removal being listed as part of the service. There was still trash left in the trash cans and underneath the couch. I also found dirt and debris underneath the couch that clearly had not been cleaned. The inside of the refrigerator and the cabinets were also not cleaned, even though I understood those areas to be included in the detailed cleaning I purchased. The bathroom was one of the main areas I specifically asked to be detailed, and even that was not completed to the standard I expected. There were still areas with visible dirt and buildup. The bedroom also required very little cleaning, yet it did not appear that the detailed services were actually performed there either. I was home during the cleaning, so I personally observed that some of these areas were not being addressed. That is particularly frustrating because the service was marketed as a detailed cleaning, not simply a quick surface-level cleaning. If you are going to charge nearly $300 to clean a kitchen, living room, bathroom, and bedroom, the services advertised should actually be completed accordingly. When I contacted them about the issues, I was offered the option of having someone come back and redo the cleaning. I declined because I am not comfortable having someone else return, and I cannot afford to take another afternoon off to accommodate another cleaning appointment. I requested a partial refund instead because I paid for services that were not fully provided. I would strongly recommend carefully reviewing exactly what is included in the service before booking and making sure you document the condition of your home afterward. Based on my experience, the quality of the cleaning did not justify the nearly $300 price.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

I recently hired Pure glow cleaning services and could not be happier. They arrived on time, were…read morekind and professional, and the attention to detail really showed. They didn't "tidied up", they genuinely cleaned my place. On top of the great work, they were reasonably priced. Highly recommend and will definitely be booking them again.

Great service! Victoria deep cleaned my new home before I moved in and after close to 5 hours it…read morewas spotless! Highly recommend! Very professional and friendly. Will definitely use this service again.

Thank you Two Sisters for a great move in/out cleaning! The team (Irina, Andrey, and pardon I…read moredidn't catch the last girls name) did great work and was very hard working. I appreciate the thorough communication throughout the booking as well. I would book again.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

I requested a deep clean of my full home, and gave the office all the particulars - i even sent…read morephotos of each room labeled with which room it was. One of the labeled rooms was a "home office". I was given a reasonable quote and scheduled my service. The cleaners who came were polite, capable, on time. They cleaned to my satisfaction, taking a really neglected home to sparkling. In our walkthrough before the team left, we noticed how attentive to detail they were...and then we go to the home office. Which they had not touched. They kindly reached out to their office for guidance as they were told we had 4 bedrooms and the office would have been a fifth bedroom. The office said it was not included - even though their quote was based on my photos, which were clearly labeled and clear to see were of that space. I refused their offer to do it as an add on (I paid you a reasonable fee for my whole home already...this is not reasonable). I was happy with the team of cleaners, not with the decision makers in the office...