Father and son. Quick response…read more Quick arrival. Took care of my truck. Delivered to destination. No hassle. Knew the reasonable payment upfront. Reliable, affordable and convenient in Phoenix.

Great service, fast response, great prices, friendly. Absolutely recommend. Ivan treats you like…read morea person, not a number on an invoice.

We called this company to tow an EV that had run of power due to an unforeseen circumstance. I…read moreexplained this situation to the person who answered the phone and we agreed it would need to be taken to a charger in the area. The driver gave us a price which we agreed to and picked my son up promptly. He went to the address provided. The bank of chargers didn't work so they moved it to several spots. My son had to physically help the driver get the car into the spots. When they discovered the bank of chargers didn't work, they told my son it would be another full charge of hookup to take him to a bank of chargers about a mile away. In addition they tried to charge him another $55 because they had to push the car to another spot. They left the car in a handicapped spot, at a dead bank of chargers and returned my son to the original pick up. We had to call another provider because we needed our vehicle to return home as it was getting late and we were unfamiliar with the area. The second company arrived in twenty minutes, picked up the disabled car that Piggyback just left there and had it at a functioning charger less than two miles away. He dropped the car off without our assistance, was fast, courteous and made sure we were SAFE most importantly. He didn't try to make extra money from a kid in a bad situation. The Piggyback driver knew all we needed was a functioning charging spot, the total mileage was less than five miles and all he had to do was move in to another bank a mile away without charging double. He saw an opportunity to make money, not the right decision and left us in a worse case than we started. Absolutely shameful.

Feb 26, 2026 Driver arrived and would not pick up my car…read morefrom the back as I requested. Argued with me and then damaged the front and back of the newly wrapped car by getting the tow cable stuck on the bed of the truck. English is the operators second language. If you value your vehicle, do not call these guys. If you need a beater hauled then this is the company for you. BTW - $180 to move a car from Glendale Landfill to Litchfield Park. I won't ever call these guys again. Piggyback Towing (Owner) Google Review Responce 3 days ago Paul, thank you for your feedback. We're sorry to hear you were frustrated with the experience. In this situation, the vehicle's position required us to follow specific safety and liability procedures, and for security reasons we were unable to load the vehicle from the rear as requested. Our priority is always to protect the vehicle, our operator, and the surrounding area during any towing service. At Piggyback Towing, we are committed to providing safe and reliable car towing in Glendale, Litchfield Park, Tolleson, and across the West Valley, and we appreciate all feedback as it helps us improve. March 23, 2026 In response to Piggyback's factually incorrect statement and lack of accountability. There were no safety protocols that were followed. If the truck was placed behind the vehicle from the rear we would not have been almost hit by passing vehicles twice. I had to assist to get the car on the truck so he did not damage it further. This was nothing more then operator error. It required me, as the vehicle owner, to intercede so the car was not damaged further. I will again emphasize that this company should not be used as damage and excuses will be the only response.

OK THESE GUYS WERE AMAZING!!! Picture this, three girls…read moredriving from LA to Tucson Arizona for a dear friend's wedding. Run over something on the freeway at 70 miles an hour and my oil pan is hit (I think) dragging on the freeway making a god-awful horrific noise, we get off at Buckeye, limping in and by the grace of God, we found West Valley Tires! A mechanic propped my car up looked underneath and said, "yep it's your oil pan"! Then two mechanics worked their magic under my car, and we were on our way. I can't tell you the relief. Still having to get to Tucson and then back home to Los Angeles. I wasn't sure what I was going to do! My anxiety was off the charts. The guys at West Valley Tires, were so thoughtful, kind and got us on our way in about 15 minutes. They would've been worth every penny, but they didn't even charge me! What a stand-up business. THANK YOU SO MUCH GUYS

One poster said these guys were amazing. Yes, "were" being the keyword here! After they changed…read moreownership, my last two experiences were no longer the same. I showed up just after 8 am to get a slow-leaking tire patched. Tho there were 3 guys there, "the tire guy" wasn't there. I was told he was on his way. By nearly 8:30, when I just had to get out of there, I left. I returned yesterday (about a week later) with the same issue. I called beforehand to be sure someone would be there this time to deal with it. He said to come on, that no one was ahead of me. I was there in about ten minutes, but they merely took off my wheel. Quite a while later, I wanted to know if there wasn't someone who could patch my tire so I could leave. Finally, someone got on it, put the wheel back on, and (even tho two of them recalled my previous experience) they gave me no break but even charged me twice the amount that same place did before it changed hands! :( (Yes, I used them before a few times for the same work on other tires. Now I'm just waiting to see if the patch holds!)

Great customer service!! Great Products !!!…read moreGreat knowledge !!! Trustworthy !!! Greg is the man!!!

They are always very honest do not try to sell what I do not need. I have never had a problem…read morewith them. ******************************************************************************************************

While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car…read more I wasn't sure where to go to get help, so I 'Google'd' Tire Shops in Goodyear, AZ. Although many tire shops came up in my search, one company stood out to me -- that wasn't even a dedicated tire shop. It was Wilhelm Automotive. The reason they stood out to me was because of the glowing reviews from customers, like myself, who have limited knowledge surrounding auto-repair needs... or knowing who to trust! (Especially for those of us who tend to feel intimidated by auto-repair shops that have been dishonest, are all about 'up-selling' services & parts you don't actually need and/or those who are 'shady' at best. I was also surprised to see an auto repair shop that came up on a tire shop search. But right at the top of their reviews, there was a review surrounding Wilhelm providing excellent service that involved tires/tire fixes and replacement. After filling the tire up with air, I noticed a nail with a slow leak, and since they were so close, I drove out their way. I just have to say that deciding to go to Wilhelm Automotive when I was having an issue with my tire was the best decision I could have ever made. Not only did they fix my flat tire, they also looked at and fixed another tire that I had been having issues with. No shop in Los Angeles would fix it for me, insisting that I needed to purchase a brand new tire (which actually meant buying two new tires because of the all-wheel drive situation on my 2015 Subaru Outback). Even from the exact tire shop that I had originally ~ and recently~ bought 4 brand new tires from!!! Wilhelm Automotive fixed both tires no problem and with none of the issues I was repeatedly told there would be, by multiple shops I had asked to. (I was a bit shocked, and when I asked how they ended up fixing it... with a patch or plug? I was told that they did a combination of both to ensure that the tire is solidly and permanently fixed, is completely safe and 'as good as new')!! They also had my passenger side windshield wiper blade in stock (that I had asked about as well) and replaced it for me after fixing my tires. When I went up to the counter to pay my bill after my car was brought out for me (only 40 mins later, I was told 'you're good to go! we're good! just please consider using us for any other car repairs that might come up')! I could t believe it!! I was in total shock... they wouldn't even let me pay for the wiper blade and I pretty much had to force them to, at very least, take a tip from me!!! I was ~delightfully~ in shock the rest of the day. I have made my folks (& their friends & neighbors) promise me to ONLY go to Wilhelm Auto from here on out!! I'm sorry to report that this review is {finally} here ~ so long after-the-fact, but life as a hard-working single Mom has a way of coming in between such things. But exceptional, honest, professional and CARING service is never out of fashion -- nor is a review for it!! ********************************** It's incredibly rare to find an auto repair shop these days that encompasses all of these and more!! I can't say enough good things about Wilhelm Automotive!!! ********************************** Look no further for your automobile repairs & needs... choosing Wilhelm for them is the best and the only choice you'll ever need to make!!!!!!

A charge for a roadside service was estimated at a lower price then basically doubled on the final…read morebill. The service rep would not credit back the charge stating his Manager would need to do this. However the Manager did not call me back. Also, a tier 3 tire was priced for the 2 front tires I purchased. They replaced 2 tier 2 tires. I wasn't told the tires being purchased were tier 3 tires. Tier 3 tires do not provide a high quality experience vs a tier 2 tires. I should have been provided a choice of either buying a tier 2 tire or tier 3. In my opinion....very poor customer service.

They were quick to the spot and got my car where it needed to be. Parker was the driver very…read morefriendly and helped a stressful situation become not so stressful. Big thankyou to Goodyear Towing for helping me out how you did and the professional service you provide. Will be recommended by me to everyone.

Ended up needing a tow so i called and they where quick to send someone out. Parker was the driver…read morethey were very polite and curtious and was as gental has he could be with my wife's car. I will use them again in the future and highly recommend them. Thanks again

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

Great people and great service. Trustworthy. They're here to help you and make sure your car is…read morerunning smoothly. I appreciate everybody who works there. They're very nice and professional

very professional service. easy to schedule an appointment on line. Great AAA discounts…read more Will recommend.