So thankful for all the help in removing the broken down cars on our property ... highly recommend!read more

Professional attitudes have become harder to find these days. My husband had an interaction with…read moreanother junkyard where via text he asked for a higher amount and there was just a one word response: "No." With 888Junkcars the conversation was more respectful. I very much appreciated the options presented to us, in case we wanted to go the private party sale route; and the no nonsense, yet pleasant and friendly treatment received, along with the fair cash payment. Communication was friendly, clear, concise, and timely, and they came as soon as we were available. Gladly recommend!

WOW....Jason H treated us with so much courtesy and professionalism we were very impressed…read more Stress free and we were very comfortable with every phase of the selling process We definitely give them 5 stars plus WONDERFUL experience to offset so many bad experiences with other companies ASK for Jason H

The car they sold me has had the transmission rebuilt, rear axel rebuilt, transfer case motor…read morereplaced, injectors replaced, and is currently sitting at ford waiting for the engine to be taken apart and rebuilt because i got the oil changed at the dealership and then it blew up. I bought this car in feb of 26 and it's almost September and I don't have a working vehicle yet. This has been the worst purchase of my life.

I have dealt with this company a couple times before between me and my daughter. I called JC, I…read morepresume he's owner/broker there up around 3:30 p.m. on October 21st 2024.​​We exchanged information for the car and I accepted his offer. Rick was the tow driver, of all the 3 past cars junk cars bought. He recognized me, which was nice. Ric examined the car thoroughly. Ric has worked there a long time! He's professional, thorough, & gives great customer service By 6:30 my car was gone I will definitely be calling them again I hopefully not too soon thanks JC and Rick

The most unprofessional business in Phoenix. I called to get a quote only to get no answer. And…read morewhen I left a review the owner or whoever Justin is was EXTREMELY rude not only in his response but on the phone and then continued to text and harass me. This is not okay and not how a business should be ran. VERY unprofessional and outrageous.

Julian helped me out today made it as smooth as possible appreciated the help selling my carread more

I had a very disappointing experience at this dealership Echo Park Avondale, AZ…read more I scheduled a visit to test drive a vehicle I found online and arrived prepared to purchase the vehicle with my own financing already secured. Unfortunately, after spending more than 90 minutes at the dealership, I never even got to see or test drive the vehicle. My salesperson, Kim ( a dishonest,disheveled, incompetent ,ungroomed, inappropriate unprofessional man), repeatedly failed to provide basic information I requested. When I asked for the battery State of Health (SOH) report, I was instead shown tire tread information. It took approximately 40 minutes just to receive a copy of the Carfax report. He wanted me to look at his iPad when I asked for a paper copy. I was told the dealership could not locate the vehicle key because another employee, Hayden, had checked it out and was on lunch. I waited over an hour and a half for the key to be returned, but the vehicle was never made available. I was later told that I would receive a call once the key was returned. When I asked to speak with a manager, Austin came out and assured me that someone would follow up. As of today, I have still not received any communication from either the salesperson or management. I also requested a call from the General Manager and have not received a response. The only employee who provided professional and courteous customer service was Michelle, who handled appointment scheduling. Overall, I felt my time was not respected, communication was poor, and the dealership was unprepared to assist a customer who was ready to purchase a vehicle. Based on my experience, I would recommend that potential buyers do thorough research and ask detailed questions before doing business here.

I've purchased several cars from CarMax over the years. The experience is very much like they…read moreadvertise, definitely not like traditional car buying from traditional dealers. No pressure, no upselling, no pushing for financing, no neck wringing for worthless service packages and no "wait here for my manager who can get you a better deal". They are not the low price leader, but you will have a comfortable experience before and after purchase.

Price is Firm and high but the cars are almost perfect.... will buy again! They will let you take…read morea 20 minute test drive

great service and didn't have to wait long. Maribel Johnson…read morewas very helpful and very good at doing her job. she helped me get car on same day. I was very appreciated for her help. she is people person and will recommend her to anyone i know very respectful, very kind, very people person very much will recommend to anyone.

Went into the dealer with my family & Eduardo made the process simple quick and easy. it was really…read moresmooth & he explained everything & answered questions. He is very trustworthy & friendly. Would definitely recommend working with him & giving him a chance. Thanks Eduardo!

Felt very pushed into selling my vehicle, especially as a woman! careful they will take advantage…read moreof that! One person from their company, Angelo, told me a higher amount, and the guy who came (Isaac) took off $100, and I should have just said no, but he was persistent. I DO NOT RECOMMEND THESE PEOPLE! Trust Your Gut AND Go Somewhere Else! I pray NO ONE else gets ripped off!

A person who showed up and seemed friendly gave me a very low offer. When I said I couldn't take…read moreit without my spouse there they raised it $100. I still insisted my spouse needed to be there. They would not take my response as an answer. I felt very pushed into selling my vehicle without consulting my husband. I know I should be more pushy back but they need to respect their potential customers wishes and responses. He eventually pushed me into it which caused as many problems as expected. Not respecting my response the first 10 times shows a complete lack of moral integrity. I should have never let this person come to my house.

Paul responded almost immediately to a question I posted on Yelp. I had a particularly stressful…read moresituation (in from out of town, selling a car on behalf of sick relative) and he was great. He walked me through the process, arranged to meet within an hour of talking to him, was early to the appointment and then met my price. He was professional, courtesy and met every expectation. The world would be a better place if we had more businessmen like him. Thanks very much!!

Listen! I am not sure who I just talked to, but it was a human. They listened to what I had to say,…read moreoffered some great advice, and didn't try to scam me or have me sell my car for peanuts. Those are the requirements for making a customer happy. Even tho I ended up not doing business with them (because it was a better option for me) , I highly recommend them if you have any questions or trying to sell your car for an honest price.