My son had a great experience at Alpha Driving School and passed his test. Everyone was very…read morefriendly.

I'm so glad I found this school. It's a nice location and very clean. Jay is a great teacher. My…read moreson needs someone patient and kind. Jay made sure he took small steps to build my sons confidence. They went over everything and more. Even how to fill the car with gas. Lots of parking lot driving at first, which my son was happy about. Then residential driving, street driving, and freeway. I highly recommend this school.

PARENTS BEWARE! When you pay for the class online their receipt does not give any details on how…read morethings were paid. (Most likely for a reason) I requested a refund due to a scheduling conflict and the man that I spoke with was rude. He said he doesn't see how I even paid for the class but I was sent a vague receipt via email and I have a bank statement to prove it was taken out. He said that I would be sent a refund "back to the original payment" within 5-10 days but I still have yet to receive it. I highly recommend going elsewhere. I tried to ignore feedback from other parents and students who have said awful things about this location but I guess I should have listened.

i feel that the staff is great. i feel that they taught the kids alot about the skills of drivingread more

We had a wonderful experience with Courtesy Driving School. My daughter took her road test with…read moreKaren, and she was fantastic! Although my daughter was nervous, Karen's positive energy helped her trust her training. Karen was professional and took extra time to review important points that will help my daughter drive safely on the road. We truly appreciated having her as our road test instructor!

This company refuses to work with the students at all. School had no power so they rescheduled the…read morefinal day of class and test day to the night of the schools Homecoming! When I said that a lot of the kids probably can not make that, they said "Oh well they will need to wait a month for a make up class" Not fair to do to these kids at all.

Got in touch with Jennifer on Friday morning to see how quickly we could get my son in for his road…read moretest. Surprisingly they had a spot Sunday morning and were willing to get us in. Because I was traveling I was only able to communicate by text and she was professional and very thorough even though it was awkward. Showed up and met her in person and I must say that she was super nice for it being 6:45 am on Sunday morning. She let us know that we would be testing with her dad, Keith. No problem as I read the other reviews and felt we were in good hands. To my horror the gas light came on while we were waiting. I told Keith and he said they could stop and put in $5.00 with, just in case. Super nice and a great experience for my son to practice filling the car. Over the top customer service and accommodation for my ding bat mistake. I did not go with them on the test as I am a phantom break pedal stomper and make my son nervous. He reported that Keith was very patient and put him as much at ease as he could be. He said he was not gruff, grumpy,or bossy but offered helpful suggestions in a teaching way, not just barking out directions or criticism. As I was waiting at the school I observed Jennifer also being very supportive and excited for the people that were testing with her. I wish I had researched driving school companies more for his level 1 & 2 classes. I feel like these two would have made it a positive experience and it would not have taken over a year for my son to get the confidence to take the road test. If you have a nervous driver or somebody that tests badly I really think you will do well with Keith and Jennifer!

We used Alert Driving School for my daughter's drivers test. We knew families that had used this…read moretesting service and had good experiences with Keith and Andy as instructors. The person performing the test for my daughter was Dan (a Teenager which was a bit surprising) and was very unclear with his instructions to her.(and later to me.) The directions he gave to her and later myself in regard to how often you are allowed to readjust position during the parking portion were incredibly confusing and also misleading. He said several times that "the driver is allowed to pull forward as many times as they want, to readjust." And it wasn't until the third time he was explaining that I stopped and said you keep saying it's allowed, then why did she get points? He said "Oh you're allowed but you get points every time you do it." So he told her she was allowed to adjust as much as she wanted but did not make it clear she would be marked for each time. He also told her several times she could ask any questions she wanted and as many questions as she wanted but then said in response to her questions "The State doesn't allow me to answer that question."

Honestly my experience was totally different from the below reviews, after I passed my test…read moreSecretary of State recommend me this place and even though I was doubting because of the reviews I called and the lady she was so nice giving me all the details, paper work and prices for the road test. I meet the lady at the Hope church on Hayes and my test last between 40-45 mins. She took me to every single point that the writing test tells you (sings, highway, roundabout, changing lines, etc). Thanks to Cynthia that also was very nice and calm during my test.

Never go here. This driving school is a complete scam and waste of money. It is $720 just for…read moreSegment 1 and 2, and that doesn't even include a road test. In addition to being overpriced, the customer service is horrible. You call or email on a Monday, and you are lucky to receive a response by Friday. Once you have completed Segment 1 and 2, they tell you to expect a Certificate of Completion in a week. In reality it took calling them twice just for me to receive it over two weeks later. There is very little availability for driving, and the scheduling process is a pain. Have fun attempting to make up classes because you are expected to wait over a week just to reschedule for a time after the test. Overall a horrible experience. 0/10. Do not go through Courtesy Driving School.

I had an amazing experience with my driver Martin he made me feel relaxed just like we were just…read moregoing for a drive. So if you're really nervous to take your test, don't be come here trust me you'll thank me later!!!

Scam! Don't go here and definitely don't give them cash! They take your money and don't even…read morecomplete the whole driving test. They'll fail you without even stepping into your car. Horrible people. Horrible attitude!

We're in the process of getting our son signed up for driving classes. The Process in Michigan is…read moreso different from what we're used to and luckily when I called courtesy driving school, Anna answered and spent so much time going over the process with me. She was so patient and walked me through all my confusion and listed everything else step-by-step Weil also giving me expert advice. What a valuable employee she is and a Godsend for parents who are already nervous about this stage in their child's life and having to navigate this process.

Kim was horrible from the start. We arrived early and she looked annoyed about it. My wife passed…read moreall the parking lot tests but turned left on a red light since there was no traffic. obviously a brain fart because Kim made her nervous. Kim made her turn around and head back to the church in Chesterfield and and didn't say a word to her, though she got out of the car and said she failed to me. She didn't talk to my wife like a person acted like she was a 14 year old. and said that this is what happens when you start later in life learning to drive. she also lied and said my wife also ran a red light when I know my wife doesn't run red lights and it was yellow when she went under it. Kim is a very nasty person and Courtesy is obviously looking just to make money off of people.

I was very disappointed with my experience today. This company was recommended to us, but when my…read morehusband arrived and realized he had not printed out my son's segment 2 certificate, they were not given a chance to go home and grab it. It was an honest mistake and they kept our $70, no option to reschedule or anything. Told them his birthday was in a few days and we could come back at any time they could squeeze us in, but they took the cash and ran. Won't be recommending them to anyone else. There's obviously a reason they only deal in cash.

My son took the driving test today. The instructor was so patient and kind. I highly recommend this…read moredriving school.

Beautiful class. Flawless experience. Really teaches you how to drive unlike other driving schools…read more Very hard to fail the class due to an amazing teacher. Very funny guy and makes the 2 hour classes feel like 10 minutes. Time really does fly when you're having fun. Definitely recommend this class to anyone that actually wants to learn how to drive. 10/10

Thank you for helping with practice an my road test highly recommend, the instructor was so sweet…read morean kind!

I was very nervous to take my test here considering all of the previous negative reviews, but I am…read morehappy to say that I had a wonderful experience. My instructor Sue had a very calming and considerate presence. She was very pleasant to talk to throughout my test. I think many of the previous negative reviews are written by angry parents who are upset that their child didn't pass their driving test. These instructors have a very serious job, and if they do not follow the rules then they could be letting unsafe drivers have a license and putting other people in risk of serious danger. They shouldn't be passing people who do not demonstrate safe and legal driving skills. Make sure you have your proper paperwork (valid insurance/registration), your vehicle is in working condition, and that you actually take the time to read the "What Every Driver Must Know" and the "Driving Skills Test Study Guide" documents (both available online) and you will do just fine!