Great location. All the staff are professional and friendly. The prices are reasonable, albeit it…read moredepends on the service. If you miss an appointment you will have to pre-pay the next time. I suppose individual hair stylists have lost too much money with no-shows. I get that. They are a full-service salon including hair, nails, waxing, massage, etc. If you have never been before, be sure to ask for the best person for what you are looking for, as some stylists are better than others based on the service - albeit that is true for all salons, right?

Beautiful salon! Alli Love is a great stylist. I highly recommend this salon for a spa like…read moreexperience.

Responsive to my request, great cut and style. Friendly environment in salon. I will return for…read morefuture needs.

Love Salon Afton for my hair care needs! Whitney Smith is awesome. I have been happy after every…read morevisit. Whitney is flexible and will not push or rush through your appointment. The shop uses Aluram, Amika, and other products - dependent on your needs. You can purchase many of them as well. There is usually a very friendly shop dog that hangs out with mom all day. I posted a picture of the pup. Check them out if you live in the area. You won't be disappointed.

When you pull up here, you see the salon resembles a quaint house on a hill. There is ample…read moreparking. Inside the salon is decorated very cute with lots of fancy black accents. I found this salon on Groupon and got a killer deal on a full foil highlight which is normally priced at $80. I saw Mikayla M and she did a great job. She was easy to talk to and she gave a lot of attention to my hair. A mother and daughter own the salon. Check out their website to meet the stylists. There is a wide array of stylists but only a few who honor the Groupon. I was please with everyone's professionalism and the cleanliness of the salon. I would definitely come back! The only bummer was that no one answered when I called during normal business hours one day and I called multiple times. However, the next day someone made sure to return my call and put me in touch with a stylist who could honor my Groupon which was great.

Showed my stylist a picture of brown highlights, (who was aware that I was willing to pay extra for…read moretoner and balayage) and received the skunk-like stripes seen in the image below in response, leading to a nightmare journey of cover up attempts and gasps from stylists at other salons that I consulted who were shocked at "who did this" to my hair. The stylist that executed the highlights was sweet and the atmosphere was relaxing and clean, hence the 2 stars that I (dare I say generously) have given. However, the quality of the highlights were not only unlike the photo that I showed the stylist, but also poorly created in regards to lack of toning, placement, and thickness. When attempting to contact the original stylist in regards to fixing the skunk-lights, poor communication and extra charges were received in response, along with an appointment date over a week later, which is why I went over the highlights with a dark color on my own after receiving some kind advice from some Sally's Beauty staff, who were also horrified at the state of my hair. I will not be going to Elements Salon again.

On a Saturday afternoon after making a quick trip to Concord mall. I realized how my side shave is…read morelooking so ratchet. I needed a nice shave. Called to see if I can get in real quick. Lala the owner was able to get me in with Katie F. So here I come. 1) 4/5 signage of the salon was a bit hard to locate. I almost drove my car into their front door not realized I have "arrived". 2) salon: 5/5 everything is spotless, cozy and each stylists have their own room even though it's a one owner salon. I thought it was suites layout. And that Each person in there works for them selves. But I was wrong. 3) stylist: Katie F was hilarious and good with what she does. I asked for a shave which is $10. Most places charged $25 because somehow they consider that as a whole haircut when I'm just doing a side shave. And since I can get a style and shampoo for additional $25... Great. I'm the queen of not wanting to wash my hair. Songey this is my lifesaver. Katie style my hair beach waves and it holds til Monday! 4) products: 5/5 they carry a varied of products such as Kevin Murphy and Living Proof. I'm a big fan of Kevin Murphy and Katie doesn't push me to buy anything. I did walk away with some styling products since my ends are dry. Overall this is a good experience and getting my hair done is my guilty pleasure. Everything went smoothly from setting an appt, to getting in and my hair look great.. Was ready for a date. This location is far from where I live. But whenever I know I'm in concord and in need of a fresh cut and excellent service. Katie and La Vie will be the place I call.

Raven did an amazing job with my cut and color. She nailed the blue highlights that I was going for…read moreand the customer service by everyone in the salon is top notch.

Love Love Love Blair! Moved to the area almost two years ago and was so worried about finding a new…read morestylist. A friend recommended her and I'm so glad she did. I get compliments on my hair often and always pass on her contact info.

I really REALLY really LOVE this salon. I had a huge hair crisis and the ladies here fixed it with…read moreno problem! My hair was a huge mess when I came in, but I left the place with my hair feeling soft, lighter, and amazing. I finally found a salon and hairstylists that I trust with my hair! I highly recommend this salon.

I'm really surprised there's no reviews yet! I came for a…read morefull color, Gywn was my stylist. She was awesome! The salon is tucked away from the town, but it was nice, simple and quiet. I will absolutely be back, and Gywn is my go-to girl for all things hair!

I've been coming to Southern Roots since it opened - love the staff and the convenient location…read more Staci Atwell is patient, warm, funny...and she's even won over my teenage son! We've experienced several of her talents, including highlights, root melts, haircuts and perms. She's the best!

As a first-time client, this experience was extremely disappointing. I booked and paid a deposit…read morefor a color appointment scheduled for May 28th and received confirmation that the appointment was set. Then on May 29th, *after 11 PM*, I received a text from a stylist named Genesis, stating she was no longer available. I understand emergencies and scheduling issues happen, but the communication and handling afterward were frustrating. I had already arranged time off work and was then told no one was available for my original appointment time. I was eventually offered an appointment with the owner Kari Talarico, only after expressing dissatisfaction with the situation and mentioning that I planned to leave a review regarding my experience. By that point, I had already booked elsewhere. After I requested a refund instead of rescheduling, the interaction with the owner Kari Talarico became tense and uncomfortable. During the phone conversation, I repeatedly felt talked over rather than listened to. The call ultimately ended while I was still speaking, with "bye" repeatedly being shouted over me before the phone was disconnected. I'm overall disappointed because I was genuinely excited to try this salon based on the positive reviews and had hoped for a much more professional experience overall. The behavior of the owner was the final straw and I will not be considering this place of business moving forward.

I never expect to return. The stylists are always smiling and friendly, but the owner is rude,…read morearrogant and offers little customer service or convenience. There are too many good salons that appreciate your business to support this poorly managed operation.