this place is awful. Made an appointment a month out. come in the day of the appointment and they…read moretold me it was canceled. I ask why it's canceled they stated it was because I didn't confirm the appointmenT. at no point did I receive text or calls regarding this issue at all. staff was not willing to help at all and poor attitude

I like this Lenscrafters…read more I used to live in the area but moved to RI a couple years ago. I have had many glasses made here- Some I bought at other shops to have lenses quickly put in here- Every time they do a great job. I particularly like the people that work here. I was motivated to write a good review because I was in the are last weekend with new frames I bought hoping to get them lenses- Although, they couldn't do it for me due to the MA state law about expired prescriptions the woman that helped me was super nice, showed me what my benefits were with my insurance (it wasn't clear online) Had me screen shot it and tried to get me an eye exam/ place to go. I have had eye exams here as well and a contact exam. Both were fine. Cant find anything bad to say.

Dr Violette is the best and his staff are very helpful, they are proactive with insurance coverage…read more I have been a patient for more than 10 years! I would highly recommend them!

Terrible place. They just forgot to order my trial contacts. I called a couple weeks after my…read moreappointment and they insisted scripts with astigmatism just take longer. I then called again 6 weeks after and they told me he just forgot to order them. Absolutely ridiculous service. Bad patient care.

Without a doubt the best glasses I have ever had!!! Dr. Maggio is a considerate, kind, and well…read moremannered doctor who excels in his field. The environment is always warm and comforting. The last time I was there, the kind staff helped me pick out the best glasses for me! I might be a bit biased but they look fantastic. I cannot recommend this place enough. So much that I tell all of my friends that they would be crazy not to go to Dr. Maggio!

I want to amend my previous review. When I went in there I wanted to know about the mass health…read moreglasses and possibly order them. I mentioned that I was comparing options and may look at Zinni online. I tried to ask a couple questions. Fast, fast fast condescending. I've never been on mass health before and she made me feel like a leper. I've earned 6 figures in the past. I wasn't rude. She seemed to make it a point to let me know "they" don't do many of these, but she had a full tray of them. I won't recommend. I doubt they care.

Literally the best eye doctor I've seen in 30 years of having glasses & contacts! Dr. Deering took…read morethe time to discuss my eye health with me in a way no one else has before. And they have fabulous customer service.

Hands down the people to go to if you are a contact lens wearer…read more The regular eye exam was great, but it appears they really specialize in contact lenses here--I've never had such a thorough exam and fitting. I've been getting headaches from my contacts for years, and Dr. Deering seemed genuinely dedicated to fixing the problem. I'm now headache-free, and I learned all sorts of things about my eyes in the process! The people here are wonderful, and really go above and beyond. I can't believe I got this level of care for a standard, reasonable price. I'd highly recommend this clinic to anyone.

I highly recommend this place. The gentleman that helped me, Tim, was very knowledgeable. He helped…read moreme choose frames that fit my face, fit my needs, & fit my lifestyle. He explained all of the different options and even talked me out of some I didn't need that saved me some money. He also made me a pair of prescription sunglass lenses for my old frames. That was an awesome and unexpected bonus. He has his own lab in the back and can cut & fit any lenses in house. I won't ever go anywhere else since Finding this place.

I started going here almost a decade ago on a recommendation from a friend. Since that time, I have…read morehad a chance to get to know the owner well. He takes great pride in his work and wants you to be completely satisfied with your purchase. He never pushes you into something you don't need or that might not suit you. Lastly, he stands by his work. Are you having a problem with your glasses? Swing by and he'll fix them. Are they slipping off you face after months of wear? He'll adjust them for free.

My daughter had a minor accident and I had trouble finding an optometry that can see her same or…read morenext day. I saw Wakefield Eye Associates posting "accepting new patient" on a community Facebook page and I decided to give them a ring. The receptionist is unbelievably nice and was able to answered all my concerning questions. And booked an appointment next day! Dr Grimm is gentle and took all the time we needed. He did not rush at all and a plus, he also gave my kid a quick eye exam (and happy to hear that her vision is still 20/20!). Polite, friendly staff really make a huge difference! The shop is conveniently located near the Wakefield commuter line (8 mins walk) and bus 137 is also nearby.

Nice experience with Dr Grimm who recently took over the office. Easy to schedule appointment…read morewithout long wait.

Excellent "front desk" service. Dr. Evans less time w/ me…read morethan the Optometrist. The Opthalmologist need more time to spend w/ the patient.

Dr. Farber is an excellent Dr. That aside, I've got to quit this eye office. Just like so many…read moreother reviews on this site, the receptionist is intolerable. She is so rude that unfortunately it's going to be easier to find another Dr. than to deal with her again. This review isn't as a result of a single instance but of every instance with her in that office or on the phone. It is really too bad.

Vanessa at customer service is amazing! When we first arrived, she processed our new member cards…read moresuper efficiently and with a cheerful attitude, which happens so rarely these days. After shopping for a while, my 91 year old mother felt weak and faint. Vanessa came to the rescue with water and a granola bar, and made sure we were all set by staying with her while I checked out our cart. Thank you for your prompt response and your awesome kindness, Vanessa, you're the best! Note to maintenance: The water fountain near the restroom should be fixed.

Costco is much better, more selections and better coupons. Tire service at BJs is unsatisfactory!…read morePay the employees more!'

I loathe going to the eye doctor. It fills me with dread. I am totally fine with the dentist, but…read morethe eye doctor makes me so sad. My experience was blissful. No ridiculous eye puffs. The doctor was beyond nice. The Woburn receptionist was beyond sweet. I would totally recommend this place.

I had an appointment back in May, just a regular eye exam with a contact lense fitting. This was my…read morefirst time using this company, and most definitely my last! I went to my scheduled appointment, the doctor was running late, and then she asked me to come back for my dilation. I returned the following week. Fast forward to this September, I received a bill in the mail for the additional appointment for my dilation. I paid my copayment back in May at the time of my appointment, but they were trying to charge me again, even though it was the doctor's issue with having me to reschedule my second appointment. I called today, stating I am not happy about this, finally they agreed to drop the additional fee but they asked me not to book further appointments with them. NO PROBLEM, I WAS NOT PLANNING ON IT!! Be careful going there, they are scam artists!