"Steve, as the owner, I'm sure you understand that my medical cannabis ID and the personal data…read moreassociated with it are protected medical information. Following my experience with Shawn, I have zero confidence in the staff's ability to handle my private records professionally. I will not be returning to the store just to 'ask for a manager.' Since Antonio promised a resolution and you have my contact information on file, I expect you to reach out to me personally to resolve this. I prefer to deal with ownership directly to ensure my privacy is respected moving forward."

I realized at the last minute before leaving town that I had promised some treats to my friend. I…read morezoomed to Urbana and got there right before closing. Everyone was super helpful, even though I stayed a bit past closing. KUDOS to my my budtender, E.

This place was very welcoming, they had great welcome deals and excessive super yumminess…read more Thanks!

First timer! And the service was incredible. I got checked in and was given a goodie bag. I wasn't…read moretoo sure what I had gone in for so I asked the budtender for some recommendations and he went above and beyond. I was one happy customer! I will be back and will recommend green cross to all my friend ;-)

Every time I come in here it's a vibe. It reminds me of going to the og dispensaries back before it…read morewas legalized commercially. You walk in, check in at the front, and enter into a mid-sized room with floor to ceiling variety for all your weed needs. The whole staff are really down to earth and friendly and Chris was really knowledgeable in answering all my questions. He did some mental math so that I could make the most out of my budget (which ya girl desperately needed), and he offered up some deals they were having that day. Super friendly staff and great selection. One of the only dispensaries I ever choose to visit in the city.

I went to Boomerang in San Francisco today to pick up Chernobyl -- the exact name I gave the woman…read moreat the front, a Hispanic lady working the counter. She immediately tells me, "Oh, we don't have that," even though the online inventory clearly says you do. Then she proceeds to hand me Cyber Punch instead. I get to my car and realize she gave me the wrong pre-rolls, so I go back in. Instead of just fixing it, she wants to argue with me like I didn't say the name of the strain. She keeps repeating, "I asked you if it was sativa or hybrid, and you said hybrid." What difference does that make when I told you the name -- Chernobyl? The whole interaction was confusing and unnecessary. Get someone with actual customer service skills who doesn't act like they're irritated, rushed, or annoyed by having to do their job. Her stank @ss attitude was rude and dismissive, enough for me not to return. However, the Security person who checked me in was very kind and friendly, perhaps upgrade him to customer service!

I've been here four different times on multiple different days trying different times of day to…read morefind them open and the store was closed and doesn't look like anyone has even been there. Online it says they're open and their phone number doesn't work. Don't waste time driving here expecting them to be open during their posted hours.

Bad Experience Got Sold A Fake Item Which Made My Nose Bleed After one day…read more The liquid is not good quality it's fake. Poor Management Don't Buy Here‼

It blows me away how terrible these reviews are. I just went into this location for the first time…read moreand was met with nothing but grace and smiles from both the stuff. I forgot to get the other lady's name, but my Budtinder Mesama was incredibly patient and kind with me while I asked about products while I looked for what I was looking for and I gotta say I left happy. If you have a bad experience, speak up and tell someone about it don't run to Yelp to complain. People can't help you until you let them know. I would give this location 10 out of 10 for the cleanliness of the location and the friendly staff here. Ask for Mesama if you wanna leave with a smile.

attitude rude behavior especially from the young asian woman…read more stupid policy protecting them from defective product replacement. no one is going to keep a fing box for a week if a product doesnt work its customers first.

Top notch service, great variety and quality of products, and i love that they have a loyalty…read moreprogram. Very knowledgable and friendly staff members! This is my new go-to dispensary in SF.

Great store. The location is easy to get to and parking is not an issue. The selection is always…read moregood and pricing was very reasonable. Great daily specials and the best customer service.

Best prices in Sf Bay Area. Alyssa is a great but tender…read morewith a lot of knowledge about cannabis. Alyssa is also so nice and friendly.

Elevated has great selections, great deals and very knowledgeable Bud tenders!!! Check them out!read more

Great selection and customer service... one of the only places that I shop at! This place does a…read moregreat job!

I've been going there for a long time and there's only about 20% of the budtenders that are…read moreactually nice and helpful. Today when I spoke to the bystander trying to , understand that I was looking for Gummies or less costly items. She became very snotty with me . I bought the thing I was going there for vape on sale and quickly went down to the dispensary on 19th and bought more things with the kind and considerate bartenders at 19th . They are about the same price but much nicer people . There's too many dispensaries in the neighborhood to suffer fools.

Loved this dispensary. The staff were friendly and knowledgeable and they had an excellent…read moreselection. Parking was terrible, which is probably not surprising for a local, but I'm from out of town and that was awful. The lounge is awesome. They have lighters and ash trays for you to use. It was spacious with plenty of seating. We had a fantastic time.

I love this dispo :) unlimited cold water at the lounge and great music. The staff is really nice…read moreand chill!

Came in not looking for anything specific and my budtender Seth was super helpful and had an…read moreamazing attitude. Changed my mind on products a couple of times, and he was very patient and informative in my choices. I'll definitely be coming back here. Best service I've received in a dispensary in the bay so far.

Love this place! Especially because they always have a lot of random deals. Sometimes you'll find…read morestuff like buy 2, get 1 for $1, which is pretty hard to beat. Definitely worth checking out--you never know what kind of deal you'll find.