Always try to pop over here when I'm in the neighborhood because the staff is always very…read moreknowledgeable and the service is top notch. I was able to purchase edibles and flowers, though they seemed to have more options in the latter categorie. One thing I learned from my most recent visit is you get what you pay for, so when it comes to flowers, know that when you decide to purchase cheaper pre-rolls, the quality isn't as good as the more competitively priced cannabis. Overall, the service has always been great, and I'm happy to revisit whenever I'm in the area.

This place is great. We have been going here for years and always are happy with the service. The…read more420 bag this year was amazing. Love coming to visit with our favorite bud tenders. Alex , Iris and Jessica and Clint. Rob is nice who works security. Great place and great products too. They love our dog CocoRose as well.

Great service and selection. Max is awesome and will help with whatever information you need!read more

Lorenzo was great! Customer service A+ will be back!…read more Huge selection of good stuff! Great prices!!

What an amazing experience! The store was well lit and beautiful inside . I did not know what I…read morewanted , but I talked to this lovely gentleman behind the counter who made recommendations about all the fantastic selections . I'm a pre menopausal woman in her 50's AKA a bitch ( depends on the hormones ..am I right ladies ?) . This store I really felt listened to . The young kid ( longish dark curly hair ) made me feel so welcomed and so special . I brought everything he recommended! And everything he recommended was spot on ! The store is great , great value , wonderful customer service! You made me a happy stoned Karen , not an evil one that yells at service dogs .

I keep returning not only for the great products but mainly for the people who run this business,…read moreas an old guy Solful's employees are most friendly & respectful! They have a huge selection of outdoor cannabis ( something I prefer ) no Frankenweed ( indoor )! Some might say it's a tad expensive however they have 'old man' discount ( 10% ) as well as sale prices on occasion. For all these reasons I keep coming back! A wonderful group of people who run this business! A personal thank you to all the employees

I was completely amazed by the staff, the selection, and the over all vibe of the place. My tender…read moreknew the answer to all my questions, even knew why RH is important in the cultivation process! Nice job!

I ordered infused sluggers, was handed some random other pre rolls (not infused, NOT slugger brand-…read morelucky 13? tasted baaad) I didn't realize til driver homie drove off and then he didn't answer my phone call back. Mad expensive for some wack joints! Nope!

Great from start to finish. I like the gal that's always there that waits on me. She's very smart…read moreabout the products and gives me the items that help me to have a more restful sleep. I go there whenever I'm in San Francisco which is twice a year.

More recently started coming to the Castro location. I'm used to the SoMa one on Howard, and this…read morelocation is 3-4x bigger! It is located on Market Street, right across from the Safeway. There are usually open spots on the block out front. They have machines to pay, and I always do, though I've heard they mostly check in the AM. This location is open, bright, and has a wide variety of products! They're sorted by ingestibles, vapes, and have a big flower bar at the back where you can talk with someone in-depth about the herb selection. They have various displays throughout that are sponsored by the different brands they sell. They even occasionally have live demos, where people from the brands come to offer samples, information, and discounts on their products. There are always weekly specials, so make sure to check those out to try and save some money! Each time I've come in here, the staff has been friendly, engaging, and helpful. They are well-trained, and knowledgeable about the different products and brands. If you have questions, or need recommendations for a specific brand or strain, just ask! If you're new to Cannabis, you can just tell them the feeling you want (sleepy, energy, focus), and how you want it (eat, drink, vape, smoke, etc). Every experience I've had at this location has been positive. I feel bad for not mentioning everyone, but specifically big shouts out to Casey, Kirk, Cairo, and Davante! Always look forward to my trips to Apothecarium Castro, thanks again! IG: @bbnem.food

Although I'm more familiar with the Mission location, I've been just as happy with the Richmond…read moreUrbana. When either were out of stock with my favorite, their capable staff, guided me to comparable products. Always a pleasurable experience. I wish there was a location closer to home. But the fact that I'm willing to travel 20 minutes on a bus just to patronize Urbana, is a testimony to their quality of service. Thanks Urbana! Rellsky

Used to come in here and they'd have a good selection and friendly, helpful people on site…read more Went in today to snag a couple of cbd products and the selection was noticeably getting worse (lots of products and brands missing that had regularly been in stock and a lot of empty space) and got ripped off. Two $26 canisters were rung up as $68. When I asked the person at the register whether that was the proper tax she just stared blankly back and said yea with a lot of derision. Yea right, a 30%+ tax? And it was cash only, with an atm on site? Last time I go to this spot

At this point, cannabis products are a commodity, so what differentiates dispensaries is the…read moreservice. The staff here are always terrific: helpful, honest but sometimes their recommendations (when it comes to edibles) is hit/miss. Even so, I believe they're doing their best, which can't be said for the staff at many dispensaries.

I am not comfortable with how pushy the owner is with customers. I've been smoking weed in…read moreCalifornia my entire life. Came in for a simple pre-roll, this guy Desmond was rude to me as a customer, and I overheard him tell a salesperson, "he doesn't matter, he's just here for a preroll". I was just trying to get some weed before doing lunch at Delores with friends. This guy was a messed-up buzzkill.