**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

I couldn't recommend Jaime, Steve and the team at Certified Automotive more. they are honest,…read morethorough, have very reasonable pricing, communicative, and professional. When my 2017 Audi went out of warranty, I started going to Certified after first referring a friend based on another friends recommendation. I couldn't be happier. I never again have to be worried about work being completed properly or being overcharged. Never. I really like them a lot. A++

I had dropped my car off for an oil change but also that it was running rough. Like it was choking…read morea bit. They had kept me in the loop on every detail as the day went on, but then...when I was expecting to pick up my car on the day before Christmas, they called me. Told me that they now felt that I didn't need the ignition control module, previously believed to be the problem. They removed the new part and reduced my cost by 50%!!! You do not find a mechanic this honest and caring every day, I am so happy that I have them to care for my car! Merry Christmas!

Service is great! Quality and value is also great! Dealing with all of the people, they couldn't be…read morenicer and always get the job finished in a very timely way!

Tim is the only mechanic I will ever go to again. He is the most trustworthy and honest person in…read morethis business. He went above and beyond to make sure my emissions issue was not only covered by the Honda dealership, but also that they honored it after multiple rejections from the service department. He even took time out of his day to bring my car to get inspected after.

I'm very satisfied I had my brakes done and a repair of a broken component done same day service…read morereasonable price good people they saved me about 150 I have found a new reliable mechanic

Always excellent service and reasonably priced. Can highly recommend !! Chris and the service…read moreteam do a great job of getting repairs done quickly and efficiently !!

Went to Auto Dyne for the first time and it won't be the last! They are very professional and…read morekind. They diagnosed my engine light issue and advised me to seek out FNA who deals with internal transmission issues. From here on, I will be bringing my car to Auto Dyne for future oil changes, wheel alignments, brakes, Etc. I'm impressed!

I found it a very respectable automotive repair shop. Staff display solid knowledge and reassuring…read morecompetence of all things automotive: lead technician Nick friendly and affable chap along with fellow mechanics; high degree of professionalism shown by all. Shop usually full of vintage and classic vehicles tells you of its specialty and caliber. Recommended. Stephen E.

I had LED headlights installed to replace my halogen lamps that came with the car. I needed to…read moreimprove my visibility and resulting safety while driving at night. Jimmy tuned into my request very quickly, he picked out appropriate LED lamps and did the job in an hour. SS also, without delaying the work, replaced 3 other lamps that were burnt out - diligent work. This is the first time that I have used SS Automotive and would recommend their very responsive service. Their pricing is totally reasonable as well. Joe from Danvers

So I see my review from last November is the last one posted for this shop…read more Kind of embarrassed, as this one is very similar. Last night we had a blizzard, and when I went out to clear snow the tire on my snowblower was flat. The rubber was spinning on the rim, machine would go nowhere. Got up early this morning and shoveled enough to get the car out (just barely) and took the tire to Hogan's. I figured there was a chance I would have to leave it, or buy a tube or even a new wheel somewhere. But for the second time in five months they took the wheel and fixed it within ten minutes and sent me on my way. No charge! All it needed was air, the seal at the bead had popped but there was no damage. I offered to pay, they said no charge. I have been a customer since the mid eighties when I moved here, but I am not certain I have been in often enough for them to remember my face or name. I can't imagine going any where else for tires though, these guys are the best. I owe them, this is twice they saved me.

Found my tire deflated after leaving a mattress store nearby. Couldn't make the 50+ mile drive home…read morewith temporary and stopped in to Hogan at nearly 4:40 on a Friday. Though busy, Morgan at the front desk and wonderful mechanic who;s name was something like Heneretta (?) kindly accommodated our needs, pulled a good size screw from my tire, plugged it and sent us on our way with a smile. Super terrific service!!! Can't recommend enough.

I brought my car into Boxer to have them do an oil change - here is what the bill lists as services…read morethey perform during an oil swap: Lubricate and check chassis, change oil and filter, check air filter and breather filter. Check all fluid levels and tire pressures. Perform basic safety inspection, road test vehicle. I watched the entire process, here is what they did: They changed the oil and filter, maybe checked (some of) the fluids. Nothing else. Most concerning, once they lowered the car off the lift, they started it and DID NOT check the oil level again. Like most shops they pre-measured the oil to add to the car after draining the old oil. This is a fine system as long as you get all the old oil out (spoiler - this doesn't happen as consistently as you might think). Too much or too little oil can have disastrous consequences. After an oil change, you run the car and re-check the level. This is peak half-assedness. I wouldn't come back here again or recommend that anyone does.

Oddly enough, I'm leaving a 5-star review for the work Boxer Motor DIDN'T do. I took my 2007 Subaru…read moreOutback to three different shops to try and fix an engine misfire/cat converter issue and all of them told me different things. Finally brought it to Boxer Motor works (which I should have done in the first place) and he informed me the cat converter was under warranty. He was right. Brought it to my subaru dealership and they fixed it for free. Saved me over $1000. He easily could have not told me it was under warranty and done it himself. Gotta respect that. I'll be bringing my Subaru to him for all future work.

I use Mully's for everything auto. Steve Mullins is the best mechanic I know -- Reliable, honest,…read moreskilled, and knowledgeable. MULLY'S AUTO REPAIR: STEVE MULLINS 978 741 2304 mullysauto.com Mully's Auto Repair 406 Rear Essex Street Salem, MA 01970 (978) 741-2304 SCHEDULE APPOINTMENT In reply to: Anyone have recommendations for a tire place in Salem? I have recommended Mully's to many people and have never received anything but "thank yous" and excellent comments. I have read many reviews of Mully's on several sites. Nearly all his reviews are excellent and the comments usually include superlatives like; great, honest,"knows everything about cars, and similar praise. I did find one person who gave a "one-star rating" and did not recommend Mully's. Her complaint was that he was too expensive --the opposite of nearly every comment I read. Don't take just my opinion; search him out on any of the auto mechanic review sites --you will be impressed.

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.