I call Dave "The Wizard". Knoxville is lucky to have him. He clearly has a tremendous amount of…read moreexperience with repairing audio and video equipment. This is evident by how effortless he makes the work involved seem, despite the intricacies and labor required to perform the repairs. I have thus far had two 50+ year old speakers restored, and a mid 70's Kenwood integrated amp. The prices charged for the work seem fair. Dave is also easy to deal with. It takes him a few weeks to get to working on the repairs, but this is because he has a healthy backlog of repairs to complete. His workshop is filled with equipment he is working on. Demand is high, for good reason: this man is reliable and fair. If you need something repaired, I recommend taking it here.

I dropped off an old console record player 3 weeks ago because I wasn't getting any sound out of my…read moreright speakers. I was told it would be 2-3 weeks before he could look at it. 3 weeks later I called and was told he hadn't looked at it yet but he would today. A couple hours later he called back and confirmed what I already knew, that I had no sound from the right channel. He also said that there were problems with the record player that had been working perfectly before I dropped it off. I asked for a price to fix it, and he said at least $125 plus parts. I told him that the record player had been working fine when I dropped it and just needed sound from the right speakers. He told me again that it would be at least $125 to fix the right speakers. I pressed him to explain how much of the $125 was parts and how much was labor and his request was "most of it is labor". I asked again, how much he would be charging me for labor and how much was for parts, to which he replied "it doesn't matter, that's what I'm charging you to fix it." I then asked to come pick it up. When I went back to pick up my console, he surprisingly did help me load it in my car, at which point I said "your price is reasonable if that's what it would take to fix it, but I need to know what I'm paying for." I might as well have said nothing because he literally ignored my statement and walked in. I recommend avoiding this business. I am confident I would have been overcharged for repairs rendered, and most likely charged to fix parts that weren't broken again. If I could give zero stars for this experience. Update 9/26/18: I took my console literally across the street to Ammons Electrical Repair and they had it fixed and working the very next day for half the price. If you have the choice, choose them. Dixie was 3 weeks, no repairs, and a quote of "about $125". Ammons was one day, $85. They also confirmed that Dixie was full of it trying to fix my turntable which has no issues at all.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.

Not sure this is a real business. The website has pages from 2019 that are written in gibberish…read more It shows an address but no hours or information. Is there a showroom? Do they sell products? Or just service Mark Levinson, which is the only English word on heir site. I'm looking for a place that sells audio gear in Knoxville, and this seems like the only place... but I'm not driving nearly an hour with no info. I called them too, but no answer and no info on the voice mail either.

From the owner: We specialize in the service and restoration of Mark Levinson audio equipment. In addition to this…read morewe are an authorized dealer for Magnepan loudspeakers, Oracle turntables, Audio Technica cartridges, and Ortofon cartridges.

I am typing this on my iPad right now, instead of sitting at home stressed about replacing it…read more Took my iPad by the Best Buy with an "Apple appointment", and told the guy I had something broken with my charging port. He never asked to see it, and took out a paper to look something up then told me they'd have to send it out and it would cost $450. I was very discouraged and decided to come by uBrakiFix as a last resort hoping they could do something. The young man at the counter took one look at my iPad, and said he knew exactly what was wrong, and went behind a wall to fix it. Came back and it was good to go! Turns out a piece of a charger had come off in the port and it just needed to be cleaned out. I was so grateful I was like "take my money!!!" Lol. Anyhow, I will not be going back to Best Buy. I grabbed information on their coverage plan. I will also be bringing by another iPad that won't turn on anymore that Best Buy said they couldn't do anything with either. ;0) I'll also be bringing buy my laptop. They've gained a customer for life!

They could have more than one employee at the receiving station. It takes at least 1/2 hours to…read morejust get to expedite person. Not one shred of emphasis on customer delivery. I was there to get a screen saver installed in iPad. Told it would take 15 minutes. 45 minutes later I finally asked for f it was ready. Response, yea, probably done 20 minutes ago. "Do you think someone could bring it out?" What a joke that they gave kiosk all over stating fast repairs. I wouldn't use them if I had ANY option

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

As requested by their comment, I emailed all the documentation to the company, and they responded…read morewith their work is backed by a 1 year warranty. Now why would I want to take my phone back to them when they charged me to fix it twice, and both times they did so incorrectly?

I few months ago my switch stopped working I brought it to RG technology and a week later they told…read moreme the problem which was a single component and they charged me 200$ for it. I would never pay that much I might as well buy a new one. So instead I came back to pick it up but the person working there at the time was on there phone and said they could have it tomorrow because she didn't want to "Mess anything up" which is upsetting knowing she's not even doing anything. Im sure there a great company just not good service.

The small screw that holds down my NVME drive was missing from my motherboard and after looking all…read moreover town and being turned away RJ Technology helped me out with no charge.

Unbelievably rude help.... after waiting months now for a behringer part that I was quoted 130.00…read moreon, I get a second unit in that needs one too and call to see if any hope exists of getting one in. First person Stacy tells me to get the part number and I have another call come in and ask if she'll hold a few seconds while i tell them I'll call back. literally 10 seconds later she's hung up on me. So I call back..wade through the message and the lady tells me Stacy is busy at the counter now...she can 'help' me. I explain that the part number I read off we've been waiting for and SHE changes the whole story to 'we never sell parts'. Calls me a liar for claiming that I was quoted and have waited a a few months now. Accuses me of being 'rude' for saying that's what happened..hangs up when i say 'but you're calling me a liar'. Great PR people. Great PR..... so what do I do now? i call Behringer and the lady I get there acts like she's standing right by the other lady. Talks over the top of me and tries to divert me to another service center who will probably tell me the same thing. Sorry done being baited and switched on for the day.

Customer service is the worst! No questions answered just kept copying and pasting same response.read more

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

Only place that had the screen we needed in stock. It only took 40 minutes while others quoted 2…read morehrs. Awesome customer service and very fast! Definitely recommend