1. Ponte Vedra Movers

    1. Ponte Vedra Movers

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    Ponte Vedra Beach, FL

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    Ponte Vedra Movers

    1.8 (51 reviews)
    Closed 7:00 am - 7:00 pm

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    Do not use this moving company.

    Pulled into my complex and the movers were moving someone in. My windows were down when we drove by and I heard one of the guys yell, I thought they were talking to me so I asked and was responded to with " I'm not Fu***** talking you". I park my car and am standing outside side my apartment and they walk up and ask me "wtf are you looking at?", So we got into it. I called the owner of the company and they couldn't have cared less. The owner heard one of the guys yelling "I'll beat your a**", and the owner of the company was going to call the cops on ME for being upset and yelling back. They told me they were going to come back and see me, flicked me off repeatedly while yelling obscenities. Most of it was filmed. All of this nonsense happen because I thought they were talking to me. Absolutely ridiculous. Its my mission to tell everyone this, and show them the videos. Do not use this moving company.

    Broken plates from PV movers
    Caitlin A.

    Had a 9am appointment. Movers got to my home at 4:15PM. By far the worst customer service you could ask for. Kim I believe is the owner and is extremely rude. The movers were very nice and helpful and did a great job. However instead of saying "it'll be 4pm before we can get to you, the owners told me "another 45min" each of the 5 times I had to call. I asked if they were going to compensate me or discount the hourly rate at all and the owner said "what do you want us to do??? Move you for free??" And continued to hang up on me. I feel bad for the movers who work here who clearly won't be getting more business due to the rude owners and their lack of proper customer service or courtesy.

    Two of the most kindest guys, Rex and Evan.

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    2 years ago

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    5 years ago

    Do not recommend. Unprofessional. Took 6 hours to move like 15 big items. MisPlaced cords and screws. Did not put anything back together.

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    Page 1 of 2

    Ask the Community - Ponte Vedra Movers

    Review Highlights - Ponte Vedra Movers

    I called at 6 pm on Sunday night and they were at my door 10 minutes early Monday morning.

    Mentioned in 4 reviews

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (193 reviews)

    Northside

    Update : July 9th : After re evaluating my claim they offered still less than half the value of my…read moreTV, which was damaged by them during the move. You could keep that money and invest on your employees' training who pack the natural flowers vase in a kitchen household box. I had a terrible experience with this moving company, and unfortunately, I am still dealing with the consequences more than two weeks later. On June 12, 2026, two movers arrived at 8:30 a.m. for my move. Shortly afterward, the company called and asked if they could send two additional movers to speed up the process. I trusted their recommendation and agreed. Around 2:00 p.m., I had to leave. Everything seemed to be going well until my wife, who was at our new home, called me after checking our security cameras. She noticed that two of the movers were standing around talking instead of working. Around the same time, my neighbor called to complain that the moving truck was blocking her driveway. I contacted the office, and they apologized. While these issues were frustrating, I considered them manageable. When the movers arrived at my new home, they asked me to pay before unloading, which I understood was their policy. They also informed me that I would be charged until 6:45 p.m. and that any unused time would be refunded if the job was completed earlier. The real problems began after the move was finished. One of the movers, who was professional and courteous throughout the day, informed me that my bed headboard had been damaged and showed me the damage. He also told me that the crew had finished one hour earlier than the time I was charged for. He called the office himself and advised me that I should receive a refund for one hour of labor for four movers ($240), plus an adjustment to the fuel charge, for a total refund of approximately $300. After the movers left, I immediately discovered that my brand-new 75-inch Samsung QLED TV had been severely damaged on the bottom-left corner. When I turned it on, half of the screen was black and unusable. This was a TV I had recently purchased so my family could enjoy watching the FIFA World Cup together. Today is June 27, 2026. More than 15 days after the move, I still have not received my final invoice, and I have not received the promised refund of approximately $300. I submitted a claim for both my damaged bed headboard and my TV. The settlement offer I received was not even enough to cover one-third of the TV's value. I did not accept or sign the settlement because I believe it is unfair and does not reflect the actual damage. I contacted customer service to dispute the settlement. After waiting on hold for nearly an hour, my call was disconnected. When I called back, I was told that my claim would be re-evaluated, but they made it clear that there was no guarantee the revised offer would be any closer to the actual value of my loss. The representative repeatedly told me that the settlement was based on the contract I signed, which compensates customers according to the weight of the damaged items rather than their actual value. My response was simple: I trusted this company. I trusted them when they asked to add two more movers to my job. I trusted them to handle my belongings with care. I never expected that they would damage my brand-new TV and then tell me that its value was determined by its weight. I also requested my invoice. I was transferred to another department, where I was told they were short-staffed and that my invoice would be sent the following day. That was over a week ago, and I still have not received it. More than two weeks after my move, I still don't have my invoice, I haven't received the promised refund, and my claim remains unresolved. This entire experience has completely broken my trust in this company. From the damaged property and broken promises to the lack of communication and poor customer service, I have spent more time chasing answers than enjoying my new home. Based on my experience, I don't recommend this company.

    Disorganized and unreliable from start to finish…read more I clearly explained multiple times that this was not a full house move, only remaining items left by another company. That information was never documented, and I had to repeat it in every conversation, which caused ongoing confusion and an inaccurate estimate. I was told the movers would arrive sometime in the afternoon. Around 2:30, I texted for an ETA and was told they would call when they were 30 minutes out. Later, I was told their prior job ran long and that due to driver hour limits, they could only do part of the move. Shortly after, I was informed they were not coming at all due to a truck accident and would need to reschedule. No confirmed time was ever provided for the next day. Because I needed everything out by the 31st, I booked another company and attempted to cancel. I first texted my move contact and was told to call, but when I did, it was 5:42 PM and the office was already closed. I waited on hold for over 30 minutes and then sent a cancellation email. Only after I had already tried to cancel by phone and email did I receive a text saying they had everything ready for the morning, despite never giving me a confirmed arrival time. Poor communication, poor documentation, and inconsistent scheduling. I would not recommend.

    Ponte Vedra Movers - movers - Updated September 2026

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