Incredible group to work with he calls schedules send videos pictures. Does the cleaning make sure…read moreall the chemicals are squared away group again

STAY AWAY FROM THESE LIARS AND CROOKS! Emiliano is unreliable and unprofessional. I paid him to…read moreinstall an update filter as he said mine was dying out, so upon his advice I decided to move forward since I figured he knows better. However it's been almost a month now and he STOLE my money and never completed the filter installation and other items he promised me as part of the service. Now he's avoiding my calls and messages after multiple attempts to reach out to him or Pazos. STAY AWAY FROM THESE THIEVES! Absolutely would NEVER recommend using Pazos or trusting them for anything. And if you or anyone you know uses them now, TELL THEM TO STAY AWAY BEFORE THIS HAPPENS TO THEM TOO

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

We hired Southern Regional Pools in the first quarter of this year to replace a punctured pool…read moreliner. It took over 6 months, 2 lots of incorrect measurements. Subcontracting the work out. No accountability at all. A total mess and a nightmare. We ended up firing them. I would absolutely recommend that you choose another company. If it were possibly to give negative 5 stars. I would.

From the owner: Dive into a World of Luxury with Southern Regional Pools!…read more Welcome to the epitome of backyard elegance in Woodstock, GA! At Southern Regional Pools, we bring dreams to life by crafting bespoke pools that become the centerpiece of your outdoor space. Our seasoned team, renowned for meticulous design and unparalleled craftsmanship, specializes in: Custom Pool Design & Construction Stunning Pool Renovations Eco-Friendly Pool Solutions Dedicated Maintenance & Repair Why Choose Us? Tailor-Made Designs: Your wish, our blueprint! We create pools that mirror your lifestyle and aesthetic preferences. Quality Craftsmanship: Dive into a flawless pool experience, crafted with precision and top-tier materials. Client-Centric Approach: From initial design through construction and beyond, we ensure a seamless, transparent, and delightful client journey. Sustainable Options: Explore our range of eco-conscious pools, marrying luxury with sustainability. Southern Regional Pools is not just a pool builder; we're your partner in curating timeless memories and joyous moments in a backyard space that’s uniquely yours.

Highly recommend! I…read morecan't say enough good things about working with Water Wizard Pool Services. From day one, their professionalism, consistency, and genuine kindness have stood out in every interaction. It's rare to find a company that not only does great work but also treats you with such care and respect. Working with Marcela and Eber is always a pleasure, they are responsive, reliable, and incredibly knowledgeable. They take the time to explain what they're doing, always show up when they say they will, and leave everything spotless. I never have to worry about a thing with them on the job.

Waterwizard goes above and beyond to service and take care of their clients. Their work is thorough…read moreand they always make it look pristine, I'm amazed at how they always know exactly what my pool needs. Everytime I have interacted with their team they have been professional, friendly and attentive to any concerns I have. I cannot speak highly enough about the company. Thank you!

We rent an "executive" home with a beautiful pool that the property manager maintains. Due to a…read morequirk in our lease, they don't fix the heater if it breaks, which unfortunately it did. The PMs pool maintenance company quoted us $1000 to $1800 and probably 2 to 3 visits to fix it. My wife called around and got the best comfort level from Premier Pool Enterprises (not to be confused with Premier Pools and Spas in Alpharetta). Austin came out today, had the part with him, assessed for what would have cost $125 if we had not moved forward with the repair, and offered to fix the entire thing, new control board, igniter and labor for $700, including the assessment. He fixed it and took the time to stay around long enough to make sure it was working. In addition, he cycled it on an off multiple times and observed it. The office politely took my credit card for payment and offered to mail a receipt. Everyone involved was very polite and Austin was in a uniform. I was working in my basement office so I never saw whether they use lettered company vehicles. Overall, as a general manager of a service company myself, this was the type of service we strive to provided and an all too rare experience to have as a consumer. Given that the property manager maintains the rest of the pool except for the heater, we probably won't have a call to use them again, but I understand they also build pools, so maybe in our next home.

Left 5 voicemails with this company, in addition to a comment on fb in which an employee saw and…read morepromised to send me a DM to rectify the lack of response....months later still no contact from anyone at Premier Pool. I understand that companies are swamped right now but they have made a terrible first impression. We have since moved forward with another company, who also expressed their incredibly busy schedule, but still managed to prioritize returning calls in a timely manner.

During the nasty Christmas weather our pool equipment failed. Marshall was available to walk us…read morethrough the steps to ensure we didn't have a bigger problem. He came out right after Christmas and fixed the issue. Knowledgeable and fair in his pricing. Would highly recommend!

Our spa was in serious need of help and our prior company had gone out of business. Marshall came…read moreto the rescue. He did a very thorough diagnostic inspection on the first visit ($125); ordered all replacement parts and returned in a timely fashion to install them. He refilled the spa and waited to make certain everything was operating well. Considering the amount of time he invested with both visits, his labor rate was very reasonable in my opinion. He even checked afterwards to be sure it reached the optimal temperature. Will definitely use him again if needed.

Lusk built my pool in 2006. I can't complain about their professionalism during that building…read moreprocess. The pool and the apron have held up well. Great work! Even though I do most of my own maintenance, they have always been good to help test my water and help me keep the water balanced. At any rate, I believe they are the best in the business in our area.

I've been a Lusk customer for about 4 years, for new pool owner education, maintenance, annual…read moreopenings and closing, water testing. I'm sad to write this review. In December I asked them to schedule the install a salt water system...I didn't get other estimates bc I trusted Lusk and their service department. Strangely, it took me about 3 weeks to finalize a date (after I signed a contract) because Miranda, who handles this, never returned emails or voice messages, was available to take a call, or was in the office when I stopped by. I finally insisted on speaking with someone else, and scheduled the conversion for my pool opening date, which they recommended. Had it been another company I would have bailed based on lack of responsiveness. I called on the scheduled date to get an arrival window and was told the salt water was happening the next week, another communication issue. Bc the water level in my pool was low, they couldn't fully open pool that day but said they would do it when they converted the pool in one week. The next week, I called about 9:30am on the day of the conversion to inquire about arrival window and was told they weren't working that day due to potential rain...just another communication issue. I had to wait til they heard from Miranda for a reschedule date but requested they at least finish the opening quickly. One day later I was called and told they may be able to install salt generator at the end of the week, but I would need to give them a 50% deposit. I was extremely puzzled, especially considering I reached out many times, by email and phone, in December asking if there was anything they needed from me beyond the signed contract. I told them to forget the saltwater, just finish the opening (which I was charged for the first day, before it was completed). They did come out two days later to open and did a very subpar job. They never vacuumed the debris from my pool, just skimmed and swept it to the deep end. I spent about three days backwashing constantly bc of the debris. Had to run my pool bot about 4 times a day, emptying the basket after 30 minutes bc it was filled with debris...couldn't even climb the walls bc it was so full. After a little research I discovered Miranda is the new co-owner of Lusk, along with her husband. Maybe it's just taking them a minute to figure out how to run a business, and I do hope they figure it out bc this business used to be a gem. Until that happens, beware.