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    Pools, Spas and Patios

    5.0 (1 review)
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    Services - Pools, Spas and Patios

    Pool installation

    Pool remodeling

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    1 year ago

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    Texas Cool Pools

    Texas Cool Pools

    1.0
    (4 reviews)

    We were hoping to have the perfect pool by the summer. This is what we were guaranteed by the…read moreParks. Our contract was signed in January and the pool arrived in March. We are no further along now than we were then. They have falsified dates several times of when they will be out to complete the project. When I called today (from a different number so they would answer) I was told they were finishing a project in Lubbock. According to Jim Adams (San Juan rep), Texas Cool Pools does not service that area. Dean stated they would be at our house the middle of April and this did not happen. Eric then stated in writing they would be out between May 18th and 31st and that did not happen. A friend called today and spoke with Marie about getting a new pool. She was told 8-12 weeks for the pool to be delivered and 30-45 to complete it. They are continuing to intentionally fraud people. If you are deciding which pool builder to go with, I would not choose this company. If you have recently signed a contract in the last few months, there is a good chance they were not truthful about any aspect of the process and time it will take to complete it. I have attached a picture of our pool...they simply turned it upside down in our yard.

    Texas Cool Pools, here is a Company who has no Integrity, they came out looked at my pool on a…read moreThursday and said they would be back on Friday, called me Friday morning said they had to go to Austin so would not be back here on Friday but would be back on Saturday morningor Monday morning. Monday afternoon I called and left a message and Tuesday morning I called and left a message still have not heard back from them. If you didn't want the work you should have said so instead of wasting my time. Would never do business with this company again, even if it was for free.

    Paradise Spas & Outdoor Living

    Paradise Spas & Outdoor Living

    1.8
    (77 reviews)

    Let us warn you about Paradas Spas & Outdoor Living. I bought this spa from someone named Vince,…read morewho almost broke his neck getting all the paperwork signed, because I was putting 50% down - afterwards, I never heard a single solitary word or phone call from him. Thankfully, a logistics company named We-Gotchu Logistics and Tanner, owner, saved the day. I had to order a crane so that we could take it over a privacy fence. I did all this on my own, except for Tanner, who made an exception to put me first in line and specifically gave me a time he would be here, so as not to run up my bill with the crane company. He did just that and more. Since we never heard from Vince after he finished the paperwork on the Spa and collected his money, I would say service after the sale is zero. Don't take any chances with Vince or Paradise Spas.

    We purchased our hot tub at an expo on 1.25.25, then we moved into our house and got the concrete…read morepoured the first week in March. It was then that I started calling Paradise Spas for delivery. It is now April 14th, and I CANNOT get anyone to give me a delivery date. I have called multiple times per week, and no one ever calls me back. Today, I asked for a refund of my money, and they said, "All sales are final." Well, okay, all sales are final, but then a PRODUCT is typically given for a sale. They took our money, and we sat without a hot tub for four weeks. This was not just for fun; my husband had seven knee surgeries, and the doctor said it would be good therapy for him, so there is that, too. BEWARE OF THIS COMPANY. I will update this review if and when I get the tub or my money back.

    Pools, Spas and Patios - patiocoverings - Updated June 2026

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