Probably one of the best experiences we have had with a service technician. Knowledgeable,…read morefriendly, and reliable. Dave was our technician and I hope we can request him in the future if needed. Fantastic company to deal with. Thank you

I just purchased a new Spa from the Place in Medina. Donerae was amazing to work with, in helping…read moreme find the perfect spa for my needs. Shawn helped to coordinate my trade in. Joe personally came to assess my yard for the care and logistics of the delivery. David, Charles and Michael did an excellent job removing the trade-in and delivering and installing my wonderful new Coast Spa Duoscape.

Great people but they hide telling you about bonding which i found out from an experienced…read moreelectrician,it is hidden somewhere in the contract that whoever does the electric should know..problem i have someone could have been electricuted.TELL PEOPLE about this.

I purchased maybe $14,000 worth of Gensun patio Furniture from this location. I immediately started…read morehaving trouble with this one piece and have had zero resolve on my many issues. The door is way too heavy for the hinges and although they have provided me a new set, they cannot hold the door on. I also contacted them regarding the poor and breaking down finish on the piece in the pictures, sorry it's not a covered warranty item. Now Gensun markets a lifetime warranty when you purchase this high end patio furniture, but this store doesn't seem to care about replacing an obviously bad item from day one.

Trevor was so knowledgeable and helpful when we picked out our hot tub! We love our hot tub!read more

The GE in Canton has an amazing selection. Recently my husband and I stopped there after having…read moredifficulty finding what we were looking for around at another store. We were blown away by the selection. A professional expert (Nate, was his name) assisted us. He was extremely helpful without being overbearing. We were spending a good deal of time and money at the store, so having a professional expert walk us through the intricacies was so helpful. Thanks again Nate! We will be back!

I called spa direct with a problem I was having with my hot tub. Spoke with Steve and and Ralph…read more They both went above and beyond to try to help me . They were more than helpful help figure out my problem. You just don't see that kind of customer service these days. I was very impressed with their knowledge and service. He helped troubleshoot the issue by phone. AND it was past their closing time. Unfortunately, I purchased my tub from a company in Columbus. They sent a tech (in the loosest since of the word.) and charged me almost $700 to come and check it out. they replaced a fuse and off they went. Needless to say, a huge waste of money. I will give all of my future business to Spa Direct and credit is to Ralph. He is very knowledgeable and more than happy to help. Great Job!

I was in great need of a quick repair on my hot tub. I reached out to Ralph at Spas Direct and he…read moredelivered. First, Ralph tried to help me troubleshoot the problem over the phone at no charge and, when the issue could not be resolved, Ralph came out the very next day and fixed the problem. I do not normally write reviews, but because of the great customer service Ralph provided, I felt it only appropriate. No doubt Ralph and Spas Direct will be the ones I contact when I have any hot tub needs. Steve M.

Love this place!! It's one of the best pool places around especially when you have questions on how…read moreto do anything with your pool, especially chemicals. Every time I call in to ask any questions they answer them all and are very helpful. There chemicals are so easy to use as well, I've bought chemicals from other places and the way they describe how to use them was ludicrous. This will definitely be the only place I use for all my pool needs. Just wish they were a little closer to me.

From the owner: With over 50 years of experience, The Great Escape is the region's largest home leisure showroom,…read morehelping families turn their home into a relaxing getaway.Visit us online or in one of our retail showrooms to shop a huge selection of outdoor patio furniture, hot tubs, above-ground pools, pool tables, game tables, saunas, and more. From backyard entertaining to indoor game rooms and wellness spaces, we offer top brands, expert guidance, and professional delivery and installation to make it easy to enjoy more time at home.Whether you're upgrading your patio, adding a hot tub, or building the ultimate game room, The Great Escape has everything you need to relax, play, and unwind. Escape your everyday. Shop The Great Escape.

I will never walk thru their door ever again. I believe they damaged my above ground pool when they…read morewinterized it. Made 3 calls to them on problem and asked them to send someone to look at our pool and they refused to send anyone until next July. Owner slammed phone down on me on third call to her.​ Terrible way to treat a customer of 5 yrs. My calls started last October. Today 2/ 27 / 26. Never again. Nothing said about any work guarantee.

Very helpful! Provide detailed info. Carry a good selection of pool equipment. Definitely a…read morecustomer for as long as we have a pool

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Initial service 8-4-25, here we are 11-11-25 - 3 months later, 4 service calls later with various…read moretechs, and I still have an inoperable hot tub with 2 gaps at the filter.... but they're still "waiting on a part" from Dreammaker........

I ordered a Pentair Clean and Clear Above Ground Pool Cartridge Filter System | 75 Sq Ft | 1HP Pump…read more3' Cord | 6' Hose Kit | from Fun Center Pools on Amazon on 3/21/2026 for $499.99 and they had 2 in stock. On March 24 the Order was cancelled and Fun Center Pools increased the price to $699.99 and still had 2 in stock. According to Amazon records the $499.99 price was in place for over 30 days. I feel that now they found a buyer for one they are trying to extract more money. This is fraudulent, deceitful, and price gouging. I was expecting delivery by March 30 and want to warn all others what their practices are. I have reviewed them already on Amazon and Amazon in unwilling to make this right. I am unsure how this Business has an A+ rating with BBB with this type of practice.

I absolutely loved how friendly, knowledgeable, and down to earth the employees are! They made our…read morehot tub buying experience fun and easy. Delivery went smooth. All of my questions were answered. Anytime I go in to have our water tested or to buy chemicals, I am always greeted with a smile. Definitely recommend!!

I spent $150.00 in chemicals and it was no better from when I started. Young man behind the…read morecounter was condescending when I went back with poor results

Mr. Pools staff were friendly and helpful. Once started, work was dying in a timely and beautiful…read moremanner.

They have many different types of garden decorations and that I liked. They have rows and rows of…read moreflowers. I like that they have everything separated by perennials, annuals, deer and rabbit proof or repellent. Not quite sure what the terminology. The reason I give it just two stars because I feel there expensive. I was planning on buying plants for two garden beds, I quickly changed my mind. Also there was no one in sight to help me with anything. If I ever decide to go back I will visit at a different time of the day. I will also check the prices and go look at the seeds.

Love the flowers the shrubs and trees, great prices . Their…read morecustomer service is horrible, two young boys would not assist us , instead they continued gossiping to one another and avoiding eye contact! Compared to the 303 branch total opposite, maybe they could learn something from Brunswick associates . Came back and gave them another chance, thanks to sales man mark and his coworkers, and of course Martha! Major 180. Thank you for everything!