I locked my keys in the trunk on the 4th of July and called Pop-A-Lock. They told me it would be $95 and the tech would be there in about 45 min. The tech called to confirm. They were quick, professional, and then things changed. The tech that arrived told me that the $95 was just a quote and it would be $160. I had my girlfriend waiting on me and needed it done ASAP so I paid the extra cost. After it was done I called the office and explained the situation. They said it sounds like I got scammed. Well I have a receipt from the tech with Pop-A-Locks info on it. It was their tech. When I explained that this person was from their company, the customer service rep put the blame on me and kept saying I got scammed. No shit. I got scammed from your company. If you're looking for fast service just be prepared to haggle with the tech when they arrive because you might be paying double if not. Management reached out after and said they'd take care of it. I was called by 3 other managers after apologizing. They've done nothing about the extra charge. read more

Pop a lock was very helpful. The door handle had to have a hole drilled in it in order to get me back inside, so the employee provided a new door knob so my place could remain secure. read more

Worthless service. They say they are open 24 hours but when I called the person said they did not open until 9:00am. Absolute garbage company. Will literally never call again. read more

Pop-A-Lock was such a good decision! My husband and I just purchased our first home, and I was able to set up a rekey service the same day as our closing. I reached out for a quote on their website, and Gary got back to me quickly with a price and was transparent about everything. He assigned us to Mike! Mike called me 30 minutes before our appointment at 4pm to say when he would be there. When Mike arrived, he was able to rekey our locks in no time! He was super fast and professional. He even took the time to explain about one of the locks he was not able to rekey due to the previous owner not having the original key to it. He let us know how to rekey ourselves once we purchased a new lock and even offered to come back out if we needed help. Prices were great, and service was awesome! We will definitely use Pop-A-Lock for any future needs! read more

Nate came out and re keyed my door for me. He was very professional and courteous. He charged exactly as I was quoted and the process for credit cards was easy and fast. I would use this business again if I needed another service. read more

I would HIGHLY recommend this company! Very affordable! Quick service. Justin R was amazing. He came out on a Monday night after 10:00pm. We were honestly a little shocked by how affordable it was considering how late it was! Hopefully I won't be locking myself out of anything anytime soon, but if I do I will definitely be using this company and will refer to others! read more

Filled out the customer form on their website. Received an automated response saying they'd be in contact shortly. 4 days later...no response. However, don't care. It wasn't an emergency and another locksmith did a fantastic job within 48 hours of my initial contact. read more

Guy came out and informed us of the hidden key in our key fob to unlock the trunk of the bmw. This was not explained to us when we bought the car so we called Pop a Lock. Good looking out and not charging us since thats all he had to do. He was on time and very professional. Highly recommended!!! read more

We got locked out and Pop A Lock was so helpful every step of the way. Chasidy was so kind and helpful setting up the appointment, the locksmith, Jessie James (no kidding on the name!) was skilled at what he does, kind, efficient, and professional. Greatly appreciate this not being a bigger ordeal because of having a company like Pop A Lock there to help us out. They were recommended by AAA and I highly recommend them to others as well! read more

Recently purchased a vehicle with push button start and the dealer only had one key fob. The dealer wanted a TON of money for a secondary one PLUS one hour labor for programming. Pop A Lock had the same key fob for at a better price AND THEY CAME TO ME!! Saved me time and money. They were very professional. They also let me know about their free unlocking service if a child is ever locked in a vehicle. Great service, great price, and ethical people. One more thing......owner is a Veteran. Plus in my book! read more

My three year old locked himself in a bathroom today and somehow the lock and knob both jammed. We tried to get him out ourselves but quickly realized we needed help. I am so glad I found Pop A Lock!! Corey came out right away. He was so sweet to my son and was professional and honest. He talked to my son through the door the whole time and got him out quickly. I have programmed them into my phone and will never use anyone else. They will also unlock your car for free if your kids accidentally get locked in. This is a number every parent (and everyone else) should have in their phone. read more

Mt cat sitter was locked out of my house, and I called for service after hours and was quoted $75. I had to email a copy of my license and a hand written note. I did all of this within 15 min of the call, and the had someone call me to notify me that the price increased to $115 within that time because it was now after 9pm. It was the worst customer service, and obviously operated through a national call center. read more

Just moved into a new house and had five different doors, each with two locks on them that needed changed. I had called other locksmiths to get a quote, and they were charging $500+! Pop a lock quoted me $65 and $15/cylinder. For a total of $215!!! Robert, who installed our locks was right on time, early actually! Was very professional and showed us some tricks about changing the locks in the future and even offered to come out within the next 90 days for free if we wanted to upgrade any of our locks to key pads. I would highly recommend them, they did a great job, was a great price and excellent employees! read more

After waiting 3 hours for a locksmith to unlock my daughters car because the driver was not very smart and thought I cancelled? She was charged $75 instead of the $65 quoted? I tried calling the company 2 times to speak with someone on the miss quote and they would pick up the phone then hang up. If I could give negative stars I would! read more