Superb customer service!! Parking, affordable prices. We had a specific project that we needed done…read moreand they were able to accommodate all of our needs. We are thankful for the opportunity to begin such an amazing partnership.

Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

Great cleaners! Very professional and fantastic work. Would highly recommend! Job well done each…read moretime !

Very responsive, great customer service, house looks and smells awesome. Will recommend them to all…read moremy friends.

Great Family run operation. Always goes the extra mile to…read moreplease. 10 year customer !!

Never an issue, always on-time. These guys run a respectable operation. They have never been…read moreanything but professional and pleasant.

Very polite staff! Quick service and a great job. I was in and out very quickly. The time between…read moredrop off and pick up was very reasonable as well. I highly recommend their service.

If you're looking for a place to overcharge you for wet laundry, refuse to provide a full refund,…read moreand leave a young college student feeling taken advantage of, then this is the place for you. My college student recently had her washing machine break, leaving her with a load of wet clothing that urgently needed to be washed and dried. She took the laundry to Tide Cleaners Seaboard Station for their wash-and-fold service, trusting that her clothes would be handled properly. She understood that the service was $3.19 per pound and was prepared to pay the appropriate amount. When she went to pick up her laundry, she was shocked to discover a bill of nearly $175 for just one bin of clothing. We later learned that this location had charged her based on the weight of the laundry while it was still wet, rather than weighing the clothing dry. Because the laundry was saturated, the weight was significantly higher than it should have been. This was essentially all the money she had available, and she was understandably distraught. I advised her to return to the store and ask that the laundry be weighed dry. According to the weight on their own scale, at the advertised rate of $3.19 per pound, she had been overcharged by approximately $110. After multiple conversations and emails with the manager, Matt, and the owner, Tim, a partial refund was eventually issued. However, we were still overcharged nearly $60. What was even more disappointing was how the situation was handled. During one of my conversations with Matt, he rudely told me that she should have gone to a laundromat. I found this response completely unprofessional and inappropriate, particularly given that she was a young college student who had experienced an unexpected problem and was simply trying to get her laundry taken care of. He nearly hung up on me and has not responded to subsequent emails, even after the owner, Tim, responded and referred me back to Matt. The issue here is not simply the money. It is the lack of transparency, fairness, and willingness to take responsibility when an obvious problem was brought to their attention. Tide Cleaners Seaboard Station had an opportunity to make this right and chose not to fully do so. We will never use this location again. I'm sharing this experience in the hope that other customers -- especially students who may be dealing with an unexpected situation -- understand exactly how the charges may be handled and don't find themselves in the same position

I highly recommend this establishment! Great customer service and wonderful staff thats friendly…read moreand attentive to customers needs. Pricing is great and the owner is amazing!

Fantastic service, reliable, reasonably priced - all work done on-site - never an issue.read more

Very good value and quality cleaning service. The staff…read morehere are responsive and reliable. My cleaned and pressed garments are always ready exactly when I'm told the items will be ready. I've been impressed with the quality of service here.

Have had two experiences here. After my first experience I gave them a second chance but now I'm…read morerealizing I should never have done that. Paid well over $150 and my alteration looks like it was done by a four-year-old and every single item I brought here to be dry cleaned came home with stains on it. Beyond disappointed

I want to love this business I really do. But the fact that it's ran out of a home, and this home…read moreabandons their dog and leaves him outside all day starting at 7am is ridiculous. The dog barks at cars, birds, insects. So it's barking ALL morning. I have a new born that gets zero sleep because of this. It's been going on for months now. Put your dog in the house.

From the owner: My specialties are wash and fold services, steam press and ironing. I make it easy with our pickup…read moreand delivery services. We are still open during Covid 19 so please call for details

Well, generally, they have done a good job. However, my husband dropped off a brand new suit to…read morehave tailored. They cut the suit and the sewing job was absolutely horrible. Leaving the pockets puckered giving the illusion of wider hips on a man. We complained and because it was a designer suit we were offered $200. We accepted. Hopefully that's a one time incident.

If I could give a zero, I would. Their customer service is horrible. We got back a mattress…read moreprotector and it looked like garbage. When my wife went to ask them what they could do, they kept saying there was nothing they could do. They bounced her between the two managers multiple times and each kept saying there was nothing they could do. There was no attempt to compensate us for the damage but they finally decided to try "shaving" the protector to see if they could remove the damage. While successful, the stress they caused my wife and the fact that they didn't even look at the care instructions to determine that they shouldn't try to dry clean the item is beyond me. She wasted about an hour with the back and forth and they could have tried what they did when it was brought to them 3 days ago! Such a lousy attitude.

We have used Beacon Cleaners for over 15 years receiving top notch service with every trip. The…read moreservice they provide is quick and reliable. We appreciate Mr. Park's commitment to providing outstanding service and would recommend this cleaners to anyone.

Been coming here for years. Took three items there. They ruined a $200 blazer that I dropped off…read more Did not take any accountablilty and only blamed the manufacturer for using color on the blazer. None of this was conveyed to me. They put the blazer in the middle of the clothes. It was not until I checked that they said something. Additionally, they broke the button off the other blazer and replaced it with a gold one. Not even the same type or color of button. They said NOTHING about any of this. Now they are not willing to reimburse for anything. DO NOT take your clothing here.