This Popeyes cannot get it right no matter how many chances you give them. Absolutely no joke, I have visited this store 6, maybe 7 times. Every single time my order was anywhere from somewhat wrong to completely wrong. I finally decided to leave a review. There has to be someway to fix this problem. oh, and the phone lines always have a problem. Please visit the 685 location. They get it wrong a bit, but considerably less frequently. read more

80 Chris Kelly Blvd Hutto , TX78634. Staff here very shameful,because they are not good polite. We bought dinner, maybe we are not good at foreign languages...and they are laughed at us . Please... please be polite for better service . read more

popeyes - Fast Food Near Me - Hutto, Texas

I stop by 1/20/2021 10:15 am , store said it was open online , pulled up to speaker and waited for someone to take order , nothing for 5+ mins , pulled up to window , saw employee in kitchen area on playing on phone , waited for 5 or so mins , nothing , tapped horn maybe did not see me , nothing about that time someone walk in from sales area in to cash register area employee saw and came over to give them hug , never looking my way, person they came in saw me , at this point I left , called store while I was heading to get chicken from Bush's , female answered , asked if open YES, asked if drive thru working YES , asked way no one was working , talking to others , no answer , asked for manager or manager number , got 512-300-4455 Jose called and no answer , also no call back yet 24 hours later read more

I would give it zero stars if I could! This place is ran by immature teenagers who care less about their jobs clearly. Our order was missing half of the items after spending $35 here and had to return to the store to get the missing items only to be locked out(returned within 5 minutes). The people taking their order pay no attention to what your saying, ring up the wrong items, you correct them to have it right on the screen only to be missing half of your food. I saw these employees give attitude to every last patron including another gentlemen who had already been there 20 min and paid to then be told they were out of that now. I saw every person dining in come to the counter missing things or things incorrect. This place desperately needs new management and retraining of their employees!!! I won't be returning! read more

I'd give zero stars if possible. I live 45 minutes away so I didn't see they messed my order up until I got home. I wouldn't have thought it since the lady asked me 5 times about me ordering a blacken chicken #2. My receipt says blackened chicken. The package on the chicken sandwich has a sticker that says blackened chicken sandwich but I received a regular fried chicken sandwich. When I called the store to complain, the lady told me that she didn't speak much, English and a manager wouldn't be in until 12 so I told her what happened. She couldn't understand very well then I heard her telling a man named Thomas to say he was a manager, and was talking about me about my order and everything to him saying incorrect information that I didn't say and to tell me that he was a manager, so he gets on the phone he then tells me, after I tell him everything that they can't do refunds and he's only the kitchen manager that she's actually the general manager and then he hangs up the phone on me. I call back no one answers. I wait someone finally answers the phone and I said you hung up on me and I said well then I need the number or the name of her manager so I can speak with somebody I just wanna be refunded for what I paid for. I paid with a credit card. He then proceeds to hang up on me again and then when I call back, they don't answer the phone, horrible customer service and still can't get orders correct and that's not a way to treat customers by hanging the phone up on them when they're in the wrong. Nowhere was I yelling or screaming or cursing or anything that would've displayed a behavior that I needed the phone hung up on me, I simply just asked for her manager's phone number. read more

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This is the worst place ever. It took over 1 hour in the drive thru to get 16 tenders! I waited for so long before finally going in and asking what took so long. Nobody cares there is no sense of urgency or customer service. I would give zero stars If I could. read more

The Popeyes in Hutto is THE worst Popeyes that I've ever gone to!! The service IS TERRIBLE!!! From waiting in line at lunch for 20 minutes just to have someone come out and tell everyone they're not open due to workers not showing up, to constantly SLOW service! Not to mention giving you the wrong order - on several occasions. The food is sometimes cold by the time you get it home and I live less than 10 minutes from the store!! I ordered the Flounder sandwich, got home and had f***ing fish sticks and a BISCUIT!! That was the straw...! NOT EVER going back to this Popeyes!! I'm done!!! read more

This place should just close. Poor service & food is awful. I'd give zero stars if I could.

This location messed up my order a few times and had the nerve to say my manager looked at the camera and we gave you your food.. why would i drive all the way back if my order was correct?? All i will say is check your food before you dive off. Ridiculous read more

I ordered wings thinking I was getting regular garlic parm wings. They came as HOT WINGS with nasty thick garic parm sauce like dressing on top of them. Like someone took buffalo wings and poured ranch dressing on them so now they are not only spicy but soggy too. When I went back in to complain, they asked me for the chicken back (EWW), had unclean habits while I was watching (dropping food on the counter and not throwing it away, putting cups from customers back on the shelf etc), and to top it all off, the manager couldn't speak English! I was then charged $30 for my meal to replace the last and had to wait a half a hour to have them make the wings. I settled for 8 boneless fingers just to get out of there. No one picks up the phone and there is no other way to complain. Horrible store and horrible system read more

Ordered flounder sandwich via the app but when we arrived, was told flounder out of stock. Accepted chicken sandwich (mild) as substitute pulled aside to wait. Received one chicken sandwich (ordered 2 flounder) also missing sides for kids chicken nugget meal. Hubs went inside to get rest and it did taste good. Really disappointing. Update app for better inventory control. read more

Now, for me to leave a review means the business is great or the bar is in Hades. Idk why I came here anyway considering the reviews here. I pulled up to the drive thru window to order and whoever the woman was taking my order at 5:47pm must have had a bad day because she was huffing and puffing from the time I said "I'm looking at the menu." While ordering she was rushing me through. As nasty as the attitude was it made me mad enough to write a review. Just take the drive to any other place, read more

Highly satisfied got my food to perfection no cold stuff and got my food quick and easy

There will be one car in the drive through and they will still take you thirty minutes to get through. Every time I have gone in they have forgotten at least one or two things and get annoyed when I ask for my drink read more

Sat in line 30 minutes and ordered 3 Tuesday specials when we got to the window we were told they didn't have any dark chicken and they were cleaning there fryers.... it's 8:30pm and they close at 10pm smh do better read more

Only been to a Popeyes once in NJ. I dont remember the lively music. Their menu was upside down on the screen so I didnt know how and what to order. Otherwise I figured it out online. For whatever reason the 8 tenders would take 5 minutes which the person apologized for. She seemed like a managerial position, didnt catch her name, but she was attentive and generous. She even gave us waters while we waited. I was totally surprised by the gesture and hospitality. It took more than the 5 minutes and added more than what we ordered which was fine by us. We werent hangry and content with the wait. Enjoyed the tenders too. Willing to try the p-ville one now. read more

If I could give zero I would! Pre ordered and got there and all doors locked! Understaffed and several people waiting in parking lot for 1/2 hour. Poor manager was nice but no support for sure! read more

Don't waist your time or money. The only thing they got right was what we ordered, it took well over 30 minutes to get through and order. Our meal was cold and to be honest, I have no idea how long it sat out before they served it. Like maybe they made a bunch and it sat for a few hours.. I don't know. I didn't read the reviews until we were waiting for our food, had I seen this sooner I would have dipped out sooner. read more

This is a new Popeyes location and you would think the attitude and laziness wouldn't have set in already like other locations. Very dissatisfied and disappointing. I would give them a ZERO as that's the effort they put into their job. How do you not have any red beans and rice at Popeyes??? WOW read more

I did a complaint recently, and Tyler the manager called me almost right away to offer apologies, and to pay for my next meal. I appreciate the gesture, and will continue to go back as a result. read more

This place is run by unqualified people. Always tale FOREVER to get the food out. Most of the employees are rude and unapologetic. Currently waiting in the drive thru for my food, going on 30 minutes. This is ridiculous. read more

Worst location ever. Rude staff, order is always wrong, no one answers or even remotely tries to fix the problems with the food. There contact numbers all go to voicemail with no one ever returning calls. Avoid this location at all cost. read more

I give this place less than one stare if I could The order was missing food the phone number on the receipt was not working Called corporate after looking it up on line told some one would get back to me STAY AWAY don't wast your money read more

This is the fourth time we have ordered, this last time being delivery. Every. Time. There has been an issue with the orders. I should have kept the receipt from the last time, but the new restaurant in Hutto has crappy chicken, horribly long wait times, and only on this delivery order did they give us our requested sauces. This evening our 1/4lb shrimp was about a handful of pathetic shrimp. My order was missing 2/5 pieces of tenders in the meal and an added biscuit was missing. The last time we ordered through the drive-through we didn't get our side for one order either?? What in the world is going on inside of that business right now?? read more

popeyes - missing food... AGAIN - Fast Food Near Me - Hutto, Texas

Avoid this location at all cost. I have been waiting 1hr for my food, I'm sure they only have 2 people working. This owner should lose his franchise and have someone more competent manage this location. Go to Golden Chick or KFC and save yourself the time. read more

I like that they delver now, however, when I received my order, it wasn't correct. I double checked the receipt on the app and the receipt on the bag. Sure enough, they both showed that I had a certain order. What I received was nowhere near what I had actually orders. I then tried to call them to ask them about it, but it was either busy or it just rang until the phone dropped the call. To pay over $50 and not even get what you ordered is the only reason I'm writing this review. I wouldn't nit pick over $10 or $11, but $50 is a LOT. read more

if I cloud give 0 stars I would . this is absolutely horrible for them to do. I ordered a tender they give me with bone . I also say that the menu wait for ever waiting for someone to take me Order then when we got to the door they has to ask us what we wanted to drink again. I'm not mad just very disappointed .. read more

I ordered a spicy chicken sandwich. The breading was fine, but the actual chicken was chunky!? It was like I could feel the fibers of the chicken breast popping as it chewed it. I chewed and spat out several bits, then threw away my dinner. Disgusting. Popeyes is off the list. read more

I ordered a number 11 with shrimp and fries. Shrimp was hard fries were greasy and old. Ordered three crispy chicken sandwiches everything was cold! Tried calling The store back no one answered. Sad day because I love this place. read more

Store is always closed well before the posted hours of operation. Obviously staffed/ran by people who don't care... Restaurants that are still tolerating COVID 19 babies need to fire and rehire... Its getting in the way of business. read more

popeyes - A photo of me in the drive thru at 10:50. Back in my day we used to not be able to close till the posted time. - Fast Food Near Me - Hutto, Texas

could give 0 stars if i could. costumer service is so so bad, workers are extremely rude and no matter what they have always gotten my food order wrong. i try to call to let them know my food was wrong and they NEVER answer no matter how many times i ring. read more

i just ordered food at this location via the drive thru and if you want bad service rude people order mixed up/wrong no receipt no eating utensils no straws this is the perfect place to go to waste your money and get disrespected and it does not cost you anything but your money and time. read more

I ask corporate Popeyes, district manager, owner, anyone to please come to hutto Texas and get hold of this location. Every single time theres something wrong with our order. As you can see on google reviews it's an embarrassment to everyone in this small community . I've worked for Popeyes (cedar park) as a kid and never once was it this chaotic. read more

I will not even give this Popeyes a star every time I go here they screw up my order and forget the honey. Everytime I pull up to the drive-thru it takes about 5 minutes before they take my order and then they ask me to pull to the side and I wait another 10-15 minutes for my food when I get my food it is always wrong. Then when get home I can't ever call to have made right. They really need to hire people that are more competent read more

This place has to be the worst Popeyes in Texas! Food is never hot, they always run out of stuff and whoever runs this joint needs to clean house. Employees suck too. This place is a negative five for me -5! read more

The worst experience I've ever had, employees were extremely rude when asked something as simple "if I have some extra napkins" the young girl at the window rolled her eyes & scoffed before handing them to me, the guy behind her looked so high he could barely stand straight, they sat there more worried about the conversation they were having then giving me my order that was sitting on the counter for more than 5 minutes I sat their patiently thinking they were still waiting for something to complete my order but no! once she was done laughing with the other worker she turns around & just hands me my bag then when I get home I find my fries thrown in the bottom of my bag on top of the EMPTY fry package (as if they purposely threw the bag in & just dumped the fries & other food on top) when I tried to call to speak to a manager I was immediately put on hold for over 20 mins & finally was just hung up on read more

popeyes - the inside of a bag of french fries - Fast Food Near Me - Hutto, Texas

This location consistently sucks! I try not to leave bad reviews because I'm very understanding that mistakes are going to happen from time to time. However, it seems they go out of their way to mess orders up or just give out gross food altogether. If the chicken, fries and even the biscuits aren't gross, it's the ridiculous wait time in line. It's usually a long wait to get to the intercom, then a wait for someone to take your order, then a wait to get your food. I advise to only be semi- hungry when going here. Then ALWAYS check your food before pulling off because chances are it may not be correct. The last time I went for a early lunch, right after opening. I thought maybe food would be hot and fresh and a better experience at opening. NOPE...the place opened at 10, I arrived at 10:18 and was told they wouldn't have ANY "product" for 30 mins. (my face). I asked "you won't have anything?" She says "nope!" Soooo...you open at 10 and won't have food until 10:48?!?!?! I swear this place is like a toxic abusive ex you keep giving second chances to, but he punches you in the face every time you come running back. read more

I have been to this location twice. This is without doubt, the worst Popeye's I have ever been to. The wait from getting in the drive-through line to getting to the window is 45 min to one hour. And that is if they even have what you ordered. The staff just does not care. The kicker is that they sell chicken but they do not have any, or at least the parts you want. There is always a wait. Once can be written off as a bad day, twice is a trend, three times is a pattern, but I stopped at two. I didn't even bother to try to talk to a manager. The employees attitude will usually reflect that of their boss, so no time wasted there. I will never hit this place again. Bush's chicken rocks, as does Chicken Express. BTW, Chicken Express has some of the best catfish I have ever eaten. Fast food places need to stop using Covid as an excuse to hire sub-standard, lazy employees. That dog just doesn't hunt any more. read more

Waited in drive through for an hour. Couldn't leave because cars were in the front and back of me. Finally got to order. Paid and not only was the food cold but my order was wrong and I ended up having to go in the restaurant to get my order fixed. Cars were wrapped around the building mind you, so when I had to go in I assumed they were short staffed or not enough chicken made...nope it was plenty of employees and plenty of chicken made smh. I told them I was missing thighs in my order...tell me why she turned around and gave me chicken breasts!!I So not only did they mess my order up in drive thru they messed my order up again right in front of me! If you can't tell the difference between a damn breast and a thigh, you in the wrong line of work smh. I dont know whats the deal with this restaurant, but I know I'm not coming to this location for awhile until they can efficiently run the business. No excuse for how long they had customers waiting. Absolutely unacceptable! read more

I went here to get Chicken for dinner. Sounds normal going to a chicken restaurant to get chicken??? We'll when I ordered I was laughed at and told they were out of chicken? At 7 pm in the afternoon? How does a chicken place run out of chicken hours before close?? Anyways went to KFC and it SLAPPEDD they actually had chicken what a surprise read more