I love popeyes chicken. I grew up eating it and it may be the ultimate comfort food. The spicy chicken is the best fried chicken you will find at a chain and better than most restauraunts. The batter fries so crispy it l and the skin is so decadently good. The chicken strips are also great and equally tempting. The sauce options for the strips are enticing. The side options all good. The fries, though frozen, are well seasoned and great as long as you eat them hot. Cold they are terrible. The gravy for the mashed potatoes is the best gravy I've had at any fast food place or chain restaurant. You can see all of the bits of flavorful goodness and the mashed potatoes are yummy for what they are. The red beans are creamy and so good, but they never get the bean to rice ratio right. The dirty rice is usually moist and flavorful. The coleslaw is good but with the other options available, why bother. The buttermilk biscuits cannot be rivaled by any other restaurant. Try them with honey for a next level glutton experience. This particular popeyes has good food but they always leave things out of your order if you go through the drive through. If you double check every time, it's a great place it grab some food on the go. If you get strips or anything with sauce, just make sure it is in the bag! They forget it 90% of the time. Ask for napkins, plastic forks, etc. The apple pies are actually fried! Thus, they are crispy and far better than Mcdonalds are now that they bake theirs. The pies are rolled in cinnamon sugar and the apples taste fresh. I am addicted and they are a big motivator for me to choose Popeyes for dinner. read more

Ordered on app - pull to drive through window and I'm told "not ready yet, go to that third spot". I ordered one wrap so odd but ok. Waited 20 minutes before I was fed up so I go inside and my order is sitting in the window for delivery apps getting cold. Incompetent. read more

i can only assume that the service isn't great every time I order from them ! my food is always wrong.. didn't say nun because I am a loyal customer, and at One point didn't have many complaints... I'm so sick of, and tired of the Workers .. they don't care .. they don't wanna be there ! No real good customer service! just a disappointment! I'm born here where Popeyes is like a vitamin to New Orleans! read more

Trash. Made me wait 10 minutes for cold hard food. Chicken strips were thin and rubbery. Too much money for this quality. Sad

Lobby closed at 7:15pm. Drive thru 45 minutes for an Uber order. Dont know which deinks they serving. Really disappointing!! Managers says ot takes that long to cook chicken. Hmm doesn't take that long at other popeyes read more

This is my go to place for food on Mardi Gras day! It was busy this year but the employees had a good attitude. It has parking and is nice to eat inside. read more

Went here every day for lunch back when I worked in the area. Great service and tasty food. Also they have the movie theater soda machine, so lots of options. Would consider it one of the better popeyes in the area. read more

So I finally got a chance to try out Popeyes new chicken sandwich. I've seen so many post on Facebook people debating if it's better than Chick-fil-A chicken sandwiche. I ordered the spicy chicken. Their chicken were served on toasted brioche with sliced pickles. The chicken gets its kick of heat from a spicy mayo sauce. Chick-fil-A is my all-time favorite place to grab my chicken sandwich so I was so surprised how much I really enjoyed Popeyes new chicken sandwich. Popeye's chicken sandwich has that bonafide crunchy taste we all love from their fried chicken and their pickles are slightly bigger and crunchy than Chick-fil-A. Over all I would have to say that I'm a big fan of Popeyes chicken sandwich at the moment but that won't stop me from going back to Chick-fil-A because I like some greens on my sandwich which I don't think Popeyes offer. So if you are wondering why I didn't give it a five stars is because of the drive thru cashier. When I drove up to pay, all she did was reach out to grab my credit card. When she returned my card, she didn't even bother to get my attention to retrieve it back. She looks like I was wasting her time and she didn't even bother to make an effort to reach out thru her window so I can grab my card without me having to almost unbuckle my seatbelt to get it back. Unlike Chick-fil-A I am always warmly greeted from the beginning to the end. I didn't even got a thank you when she gave me my order. read more

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I saw that this Popeyes opened up where the old furniture store used to be. I decided to give it a try. It was like every other Popeye's restaurant I have been to. Basically fast food chicken for dirt cheap prices.With one important difference, it had good customer service. The lady behind the counter was not only friendly but incredibly flirtatious as well. I actually think that is a good thing because it help give me a boost to my self confidence. When I was here I got the 11 piece because it was on sale for $11.99. They have all kinds of other deals going on right now as well. In short quick,cheap food and good customer service. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Jefferson, Louisiana

Service is horrible. Waited 15 mins for our food to be brought out to us in the drive thru. And finally decide we are going to walk in and see how long it's going to be. Then walk up and every single door is locked. So we can't even talk to anyone about our food. After waiting 25 mins we left. read more

This particular location has been crap for a while now. Our family has tried over and over again to give them the benefit of the doubt, but it has proved to be a complete waste of our money and we will NEVER return to this location again. Granted, the food was delicious - this time. BUT as usual the service was lousy, and our orders were incorrect. They completely ran out of coleslaw, and we had to wait for our chicken to be cooked since they only had spicy. This should not happen on a Sunday evening. The manager should have prepared for this and started cooking earlier. While we were there yet another customer came in and returned the bulk of her food because she had been given the incorrect items. This happens so often that I don't think the manager or the owner of this location even cares. It's sad. read more

Disappointed in my first chicken sandwich experience. Instead of serving it warm, it was served at room temperature because they were making them and piling them up on a tray. When they got to our order, they pulled from the bottom. The bread was mushy and the chicken wasn't warm. Very disorganized staff with no leaders in the bunch, and everyone just standing around except the 2 ppl making chicken sandwiches. Their process needs to be fine tuned and there needs to be a leader on every shift. read more

The front man Charleston on the register at this Popeyes really put a smile on my face. It's very rare these days to go to a fast food joint and find a smiling face that makes you feel like he's ready to take care of you and then actually do that. This young man was great with taking care of us and our order even taking the time to make sure the lid on my cup was secure. The little things can make the biggest impressions! It's good to see young people in the world today that really make a positive and lasting outlook in your day. Thanks Charleston, keep the great positive attitude and work ethic, may it pay off big in your future! & Keep smiling that electric smile! read more

Went to the drive thru at 10:15pm and all they had was mild legs. The store doesn't close for another 45 minutes and they are just too lazy to cook chicken. The customer service is horrible at best. Personally I think they need to fire the night manager and drive thru worker for being too lazy. I suggest you avoid this Popeyes if possible. I've been here several times since the first review and the service has gotten worse. I wrote several reviews to Popeye's on the back of the receipt but I don't think they care. read more

First time to this restaurant - exceptionally friendly staff. Great food and clean restaurant. Overall a great experience. Kudos to all the staff. read more

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Bad place asked for a 3 piece sub out a wing for a breast an paid .89 for or an still didn't get the order right called manager said it was nothin they could do but when I come back get a piece of chicken I informed her I was not from here An I called uber eats lady to tell her my food was wrong she said that she like bring it back welp u til this day 2 days later I am still waiting on that piece of chicken ‍ read more

One chicken strip down and when I broke the next one apart this is what I find!!! Never going to this location again. read more

Popeyes Louisiana Kitchen - a close up of a piece of food on a napkin - Fast Food Near Me - Jefferson, Louisiana

1. Literally all the staff was sitting outside smoking when I pulled up 2. Rudest drive through order taker I've ever heard in my life 3. Gave me 3 smalls when I ordered 1 large red beans (um...what) 4. Forgot to put a biscuit in the bag 5. Did not give me a receipt 6. When I went inside to get the said forgotten biscuit I was basically ignored OVERALL IT WOULD LITERALLY BE BETTER TO JUST SHUT THE LOCATION DOWN BECAUSE THEIR HORRIBLE ANYWAY read more

Awful service! Did not even get to order. Was in second order line while they took order from three other cars to go through line. So then I move back up and moved into that line only for them to start taking the orders from the other line. Woman clearly did not know how to operate the system. I left going to the one closer to my house that knows what they're doing. read more

This review is for lunchtime service only. The staff was fast and friendly which was a welcome change from most other Popeyes in the area. I went in the drive thru and was away with my order in minutes even though there was a line. My food was hot and I had napkins in the bag. Impressive! It was a good experience, and although I don't go to Popeyes often I'll go here again for the lunch in the future. read more

This is the worst Popeyes in New Orleans. From first visit to foolishly going back there has always been an issue with my food order, or cashier not taking a simple order correctly, to the rudest manager if you have a problem. It's been months and the order boards (TV) have been broken so you have to "guess" the price of your meal. Avoid this location. read more

Why is it that just say they close at 10:00pm and its 9:00 I will bet you they don't have any chicken and when you say well y'all still open for an hour I'll wait for the chicken to be cooked this is what I get eyes go to rolling it's going to be 20 mins ok do it then VERY RUDE PEOPLE SORRY if you don't want to work well go home read more

Reviewing chain restaurants is always difficult. What makes this Popeye's stand out from the others? They all have the same cheap fried chicken, the same specials, the same recipes. This location has two advantages: it's brand new and the staff is actually courteous and helpful. read more

Probably the worst fast food restaurant I've ever been to. Server was rude, short, not helpful, at best an ungrateful teenager. Got a Diet Coke which clearly had been poured much before I got there, as it was both warm and diluted and half carbonated, the top was covered in soda which spilled all over my shirt. Then had to pull over for them to bring me a basic chicken tender meal and had to wait 15 minutes for the people who I watched leave for their smoke break come back and then bring my food to the wrong car and subsequently me. Of course, then they brought my half warm food over with my soggy have-been-sitting-for-a-half-hour fries. I'd tell you the servers name, but not surprisingly, I didn't get a receipt. When people say fast food workers don't deserve more money, this restaurant is the pinnacle of their argument. Go somewhere else. Fast food is general is expected to be of mediocre quality, but this brings fast food to a whole different level. read more

In a world where fine dining is rapidly disappearing, we have this one shining light amongst the darkness, a small glimmer of hope for ourselves and our great nation: Popeyes Louisiana Kitchen at 3004 Jefferson Highway. I would sacrifice my first born child for a biscuit from Popeyes. I would chop off my own leg for a SMALL red beans and rice. If I could eat here every meal for the rest of my life, I would die at the ripe young age of 24, but I would have TRULY LIVED. read more

Worst Popeye's I've been to...the people there don't seem to take their job very seriously! I waited about 3 minutes in the drive thru before someone answered and then he asked me to hang on! Tried to order a couple of chicken meals but he said they only had one piece left! Asked him how long before they would have more and he told me 25 minutes! This is a chicken place, right! read more