The service is nice. The place is clean and even has a drive thru. The food is good. I got the nuggets. The nuggets were very flavorful and tasty. The price was a lot. More expensive than chick fil a. Did the food make me want to come back for more yea kinda of but the price not so much. read more

The food was good here and the staff efficient but that was a long time ago apparently. Today the managers whole demeanor was one said we don't serve your kind here So I will not be back. The window girl actually seemed more positive and friendly than the manager. read more

Some of the best chicken I had in along time....so yummy!!! The bummer is the chicken is so small :(((

Omfg, why am I late to trying this amazing chicken? My friend told me that this chain started in Guatemala and is as close to their authentic fried chicken chain back home as they can get. He said when this place first opened it was packed bc it was so popular in the Central and Latin American communities and I see why! First of all, that fried chicken y'all is moist, flavorful, and the skin is so crispy and delicious! Definitely use the dipping sauce they include as well! Next time I'm asking for extra dipping sauce! And I know people are trying to eat healthy but just follow what Ms. Elizabeth who helped me out there and just get the legs and thighs bc they were delicious! We also got half tortillas and half the sweet Hawaiian bread! And we got the beans per Ms. Elizabeth's recommendation and the plantains which we're both delicious! Plus I tried horchata for the first time which was amazing! And the mango juice was delicious too and that's spoken by a Filipina and we know our mangoes! Next time I'm trying the coleslaw and the rice as additional sides! Happy fried chicken eating! read more

Pollo Campero - Clean ladies restroom! - Latin American Near Me - Kenner, Louisiana

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First time at Pollo Campero and had the Campero bowl and it was delicious, the beans are well flavored and they cut up a nice piece of fried chicken breast for the bowl that was also flavorful. Def coming back to try other items! read more

I ordered a spicy chicken sandwich, rice and an empanada. For a fast food place it took 15 minutes to get my food. The sandwich was not spicy and the chicken was very small, nothing like the picture. The rice was bland and the empanada had very little filling. Definitely will not be coming back read more

Absolutely terrible. Do not ever come to this place ever. It's better to just be hungry. Save yourself the $10 and the 25 minutes waiting for this crap. I went through the drive-through and order the chicken sandwich. He told me it would take 10 minutes and after 25 minutes of waiting in the parking lot I went inside. There are my chicken sandwich sitting on the counter. Nice and cold. Just the way nobody likes it. read more

This was my first visit to this establishment. The chicken was moist, juicy & delicious. Nice staff too. I will definitely patronize this business when I see it in other towns. read more

Food was delicious, as always. Customer service was good. Bathrooms were clean. Overall, great experience! I recommend their fried chicken, coleslaw, rice, plantains, and mango juice. read more

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I like it. Chicken excellent. Prices way below average if u try one of the specials. I got 3 pieces of yummy fried chicken, tortillas,bottomless lemonade and some sub par been out too long fries. V tasry overall. Lots of unique Latin drink offerings and sides. It's a flavor expedition. Pack light and see if u come back with treasure. I did! read more

If you don't know what Guatemalan chicken is, you better head to the nearest Pollo Campero and find out!!!!! Very reasonably priced, DELICIOUS! Hands down better than chick fil e and canes read more

Trash. How do you not have grilled chicken? It's one of the options on the menu. And what's uo with the ice machine that doesn't produce ice? read more

Uh,, I don't know why I thought it was a good idea to come and buy food here. Maybe because I've had the same Pollo Campero one time in Queens and had a really good experience. The yuca fries... yep!! That's totally a damn good idea. Everything else,, forget about it! The coleslaw was bland as funk. The chicken was definitely forgettable. Only way that the whole thing makes sense is if you put them all together in a soft tortilla,, a bit of salsa verde,, #palatable !!! Service was a tad bit on the slow side,, and I asked for dark meat and I find chicken breast in my order. Hopefully this restaurant doesn't hold true for all the other Pollo Campero joints out there. I swear they were so much better when I had em in NYC. This branch just doesn't cut it I guess. read more

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Had this for a catered lunch. Both the grilled and the fried chicken were absolutely delicious!

I really wanted to like this place. The food was bla and the service was bla. The manager was nice. He was probably the only one there that spoke English. I can at least say I've eaten here. Don't think I'll go back. read more

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A fast-food restaurant that serves chicken and tacos?! The fried chicken is good as it is moist and has lots of flavor. I still prefer my local Popeye's for fried chicken. The beef tacos are small but have good flavor. The rest of the highlights: plaintains, yuca fries, black beans & rice are all tasty. Lowlights: Chicken empanadas are bland. The service....it is slooowwww. Overall, the portions are rather small to me for the price. While most of the food here is good I think the service here is bad. The staff don't seem to care all that much about giving quick service or giving service with a smile. The place usually has only a few customers but it takes a long time to get in and out (usually 15+ mins). Not a place I would stop by again unless someone really wanted to go. read more

Not just good fast food chicken...it's just good period. The grilled chicken is marinated in lime juice and seasonings making it super tasty. My favorite are the tacos (which are gianormous) followed closely by the freshly made flaky empanadas. The main dishes are excellent, but the sides are even better. Try the campero beans, yuka potatos and the best, fried plantains. I love that I can get these whenever I want without having to go to a sit down restaurant. I also love the Horchata and the Mango juice. They do everything authentic, you get a ridiculous amount of food (that I am never able to finish in one sitting) and for a price as cheap as any fast food place around. read more

My intention was 3.5 stars. Guatemalan fried chicken franchise in Kenner. The menu is a good change of pace. They're usually understaffed but always friendly. Their fried chicken isnt anything to rave about.. But they're chicken bowls, side items, baked chicken and tacos are good.(for a fast food joint) FYI... Their menu here is different than their original menu in Central America. If "Pollo Loco", "Pollo Tropical" or "Power Chicken"(from Honduras) open shop here... Pollo Campero is in big trouble. I suggest you try it if you can. read more

Pollo Campero - Ckicken bowl and fried chicken. - Latin American Near Me - Kenner, Louisiana

Salty. The food is salty. This isnt to say it is bad, it is just salty. It is flavorful, and my family seemed to like it. I could not get over how salty it was both times I tried it. The fried chicken was so salty I couldnt eat it, the empanadas were cold in the middle, and everything is loaded with onions. The entrees are all ok, but the real stars are the sides, the fried plantains and yucca. The beans were pretty tasty. The service is nice. We were greeted by a man with patience and a kind expression while we tried to decide what we wanted. No rush, and he even offered to let us try the various Latin drinks to see if we wanted those. The decor is a cross between McDonalds and a Mexican restaurant dripping with flags and bright beachy cardboard cutouts. I hate to be "that" person, but I was not blown away. I appreciated the service and the cleanliness, but in the end, a restaurant is about the food. I just felt like I was getting fed McChain style food with nothing authentic about it. There is nothing spectacular about the food. That being said, other than being way too salty, there is nothing bad about it either. read more

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So to my surprise when I arrived in Louisiana, I saw that there was a Pollo Campero and I am Guatemala American and so when I saw there was a Pollo Campero, I had to stop by and eat there. The staff were friendly and kind. Great food. Lots of parking space. Just a great experience for me. Very happy when I get to find a Pollo Campero read more

A convenient grab and go option if your looking for a semi healthier option of fast food. I miss these kind of places as there were plenty back home in Houston so I was excited to see this place located right off the interstate. I'm not gonna focus on the service because like other reviews stated it SUCKS. No one here seems to give a flying fart about manners whatsoever. Focusing on the food though because that's really what this is about, each chicken entree comes with one side and two corn tortillas which is a good value for your buck. I tried the grilled chicken with a side of black beans. Although it stunk to high heavens and my co workers complained for hours about the smell, it taste good and left me content. I will be back for more. read more

Pollo Campero - Grilled chicken breast/wing combo with corn tortillas. - Latin American Near Me - Kenner, Louisiana

Grilled chicken was delicious still juicy and great marinade. Fried chicken was still juicy and really crispy. But I rather the grilled. Corn salad was tangy with corn pepitas and cheese. Yucca was crispy and delicious. Overall good food and service. read more

Pollo Campero - Half chicken with beans and coleslaw - Latin American Near Me - Kenner, Louisiana

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Food was great and even though my mom gave the person a hard time they were really nice again food was great I cannot stress it enough

The service is good. The staff caters to the customers. They are as polite as can be. The chicken is so good. I prefer the grilled one with some yuca fries. All of their side are good. For the most part the food is always fresh. They don't always have tortillas and that does make me so sad :( the place also sometimes needs a bit of cleaning. I am spoiled from visiting their locations in Guatemala. I have to admit there's no pollo campero like the ones over there. The restaurants are impeccable. I think they hire someone to simply clean, open the door and greet u, and then someone for the bathrooms. They also offer breakfast and it's so perfect and yummy! read more

Pollo Campero - Latin American Near Me - Kenner, Louisiana

After an afternoon/early evening of NOLA parades and Mardi Gras festivities, my family and I were hungry en route back to Baton Rouge. I had bookmarked this place when I spotted it the week prior to, so we were ready to try it out, especially because there were healthier options. Woohoo!! Customer service was okay, but we were so hungry that we didn't care a too much about it as long as they go our order correct. We ordered the grilled chicken (over the fried chicken, which looked really good, too), corn salad, empanadas (3 different fillings) and plantains. Unfortunately, the chicken did not stand out the way I was expecting it would; it was healthy nonetheless. It came with corn tortillas and I enjoyed making my own taco with corn salad I ordered. Next time, I will try the fried chicken. The superstars of the meal were the empanadas. I loved the crispy, flaky dough, but there was only one filling type I wasn't crazy about from the 3 I tried. Secretly, I loved the Latin buffalo filling... ooops, did I just disclose that? I am ashamed to say it, but it was my favorite part of the whole meal; I still think about it on occasion. The plantains were fairly large pieces and a little moist, not dry and tiny. All-in-all, I enjoyed our meal and we even had a bit left over to take home. They share a restroom with the laundromat next door, which a bit creepy, but it serves a purpose. So, if you are in the area looking for a healthier meal that is equally as filling, come here! Beware, when you go to the parking long because your car might be seized by cats and ducks that roam the property. After our meal, we walked to our car and cats and ducks that really looked like they were protective over our vehicle peered out and looked like they were going to attack us if we went near our car. OMG, we were truly freaked, but we eventually showed them who was boss. LOL. read more

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Sadly this place went down hill since they remodeled. Everything I used to love about this place, like the cilantro ranch sauce is now off the menu. They should just remove the term "Latin" from the description because now the only sauces they have are ranch, barbeque, buffalo, etc...nothing Latin about it. They even got rid of the signature "campero" sauce. The grilled chicken here was my favorite, and although it appears on the menu, they never have it. The service used to be a little slow, but they workers were kind and it wait was worth it. Now the service is terrible. You might as well just go to Popeyes. read more

I came in with my daughter and we ordered and we were sitting for 20 minutos waiting for our food, the staff were playing games and a customer show up after us and they gave them their food in 2 minutes and i asked for the food and it was served in a plate and no one was taking care of the food, is a little an unprofessional service, by the way, the restaurant was so filthy, tables were dirty and no one clean them on a slow day read more

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The tortilla that came with the meal was warm. That ends the positive side of this review. They were out of grilled chicken so I ordered the three piece fried. I got two pieces. The fries were bland and cold and barely filled the bottom of the container. They couldn't even get the fountain drink right- my coke was totally flat. Don't bother. read more

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Good Food at a Slow Pace This is really good food. The fried chicken, though small pieces, are crispy and thin battered with good flavor. The Campero beans are really delicious and the empanadas are as good as any Mexican restaurant. The service is slow at the drive through but the wait is worth it. This chicken reminds me of a local chain long gone called Chicken Delight. read more

If you like fast food chicken, this place is going to blow your mind. Since this is the debut month, it's incredibly packed, but worth the wait. I had the grilled chicken with sweet plantains, two torillas and Rosa Jamaica (Hibiscus tea). OMG, it was wonderful! I couldn't wait to devour every last morsel and thought about licking the cardboard box the chicken was in. KFC should brace for serious profit losses, because this chicken is juicy and flavorful. For $8, I was sold on this Guatemalan treasure and cannot wait to return! Be warned, the drive thru is in Spanish until you stumble and say, "uh, can I get a number 3". But don't fret, the employees are bilingual, so you'll be good to go. The only issue is that it is located at a busy intersection. For an extra tidbid of weird confusion, the Pollo Campero LED sign also advertises for the laudrymat next door, so if you're scratching your head wondering, "free dryers?" "What the hell?" Clearly, the PC and the laundrymat are owned by the same person...weird, but what can you do. Go get you some, it's soooo good! read more

I visited Guatemala when I was 10. It was my dad's home country and I was a bit overwhelmed at the difference in foods; I had to get used to different styles of eating and everything. One afternoon, my aunt and I stopped at a chicken place near the shopping center. It was Pollo Campero, and the chicken was delicious...the seasoning and the batter, it was perfect to this little girl! Fast forward *cough* some years later....every now and then I would remember that delicious fried chicken and wonder why they wouldn't open one here. To my delight, Pollo Campero opened in Kenner last Wednesday and I've eaten here 3 times in one week. *yikes!* The chicken is tasty, juicy and wonderful! I'm impressed that they've been able to keep the recipe true. The sweet plaintains are oven roasted and served with sour cream (they're my favorite). The yuca fries are crisp on the outside and tender on the inside. I haven't tried any of the other menu items because I'm trying to catch up with 30 years of chicken dreams, LOL. Food wise, I'm in heaven. The only drawback is the long wait...since it's the first week that they are open, expect to wait in long lines and then wait for your food. To me, it's worth it. read more

Pollo Campero - Delicious! - Latin American Near Me - Kenner, Louisiana

I can't believe I haven't tried Pollo Campero until today. It's a reasonable distance from my office, but I keep forgetting about it. Anyway, I made the short trip out to Williams today with a co-worker. He ordered the grilled chicken with black beans & rice, and I ordered the spicy chicken tacos. We each ordered a side of plantains too. Everything was SO delicious. Don't get scared by the heat lamps that the chicken is sitting under... it's still fresh, juicy, and good (at least, it was for us, and this was during lunch hour on a Monday). They have a salsa bar too, if you feel like dressing up your chicken and/or sides with a green tomatillo salsa, red salsa, pico de gallo, etc. For the two of us, with drinks, it was under $15. Can't beat that, and I'll definitely be returning... especially with the convenient drive-thru. Yum! read more

This is probably about my fourth time here but my first time writing a review & I would definitely give it 5 stars every time.I've tasted Pollo Campero in several Latin American cities,Madrid, Houston & I have yet to be disappointed.I was kind of skeptical at first because this chain is a Latin American chain so I honestly didn't think it would be as good in the U.S.as it was in Central America.Much to my surprise the chicken was amazing! The chicken breasts were huge,juicy & the batter tasted exactly the same.I also had some Campero Beans which were so delicious! I ordered them as my side with my meal.They had Cilantro and Onions in them which made them really tasty.As my drink I ordered Horchata for .30cents more and it was soooo good,I wish I would've gotten another one to go.Next time I come to New Orleans I will definitely be stopping here again. read more

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I'm not the biggest fan of chains but this is the only location in NOLA so that makes it unique to our area. The other cool thing about this place is they actually serve you on actual plates and give you real silverware. You also get semi-table service and your food is brought to your table. I had to pick bones out of my chicken tacos so I wasn't exactly thrilled about that. The grilled and fried chicken are really good for a fast food style joint. The real treat here are the sides with plantains and yucca fries. I'm going to return to try the empanadas. read more

Close enough to the New Orleans airport to grab some for a flight. I got here for lunch on a Thursday and didn't experience the lines other people have mentioned. Silly me, I had read the Yelp reviews and didn't know this was a chain. When I arrived, my 5 year old said, "I've been to this already in Miami! I like it a lot." Hmm... maybe she should be yelping. We had the fried chicken and the beans & rice and tortillas. YUM. Love the seasoning on the fried chicken. There was a dining room staff to clear the tables. They were very attentive. I guess they need to be when this place is crowded. read more

This IS Fast food. This is a Venezuelan Chicken chain. I've eaten here several times. The new tacos are delicious. People say it's expensive, but 3 large tacos, a side and a drink for $7 ain't bad. I've had the chicken also, which is pretty tasty. These new tacos are something else ! Can you say chicken, bacon, ranch! i either get the yuca fries or plantains, which are both good. They also have a nice salsa bar. This reminds me of some of the tasty international chains I somehow always wander into when I'm traveling and want something clean, because I've had enough of traveler's stomach. Bonus: real plates and silverware! read more

The drive -thru lady was so rude. I told her I was not from this area and she ignored it and kept asking what you want in a hurry up and rude voice. At that the food was not that good . I will never go back. read more

I was quite excited when I wheeled into the lot of the place. Man I saw a trio of empanadas and got soo excited. I got that and of course the chicken, the restaurant's namesake. The empanadas were edible....that's about as far as I would go. They were chewy instead of crispy as most empenadas are....that just ruined it for me. The filling of each of the three was just kind of....meh. Then the chicken. I was okay....but it reminded me a lot of eating the frozen Tyson checken bites from the grocery store. Not bad....edible....but not something I would go out of my way for. I would put this place decidedly in a similar category as a McDonalds or a Burger King. Its food....you can eat it...but you aren't going to run and tell anyone about the fantastic meal that you had there. Oh well...I did update from a 2 star to 3-star because as others have mentioned it is very affordable. So that got them an extra star. read more

The grilled chicken is great for a quick meal. Friendly service. Street corn salad side.

Would have given this place five stars five years ago, or even three years ago... All they have left now is yuca fries and horchata. First they took away all the awesome tacos, and now the empanadas. It's just Spanish chain of raising canes now. Food is good, but they took away all the best parts (the only reasons I went to begin with) We literally would drive from across the lake to get a ton of empanadas and horchata and when I went not too long ago, they said they'd never get it back read more