My order came with 1.5 chicken tenders. Really Popeyes? Please do better for your paying customers! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Ripon, California

0 Stars! I do not recommend this store. The employees seem dishonest. First, the front cashier's machine wasn't working, so she moved to the other side and used her phone, holding it backward while she waved my card over it. I was confused about what was happening. She then said, "I am not stealing anything from you!" to which I replied, "Who said that you are?" can I have my card now because it's been with you for 4 minutes. As I left, I noticed them laughing at my frustration. I took my phone and asked my boyfriend to come with me because their sketchy behavior was unsettling. They provided me with a receipt that didn't include the amount of my purchase. What's the point of having a receipt if it doesn't show what I bought? Come on, @Popeyes, as CEO, you need to reconsider your entire staff, from the manager to the cooks and maintenance workers. They all laughed when they saw how upset I was about what was happening. Especially that lady Stephanie/who served me. read more

Popeyes Louisiana Kitchen - Receipt of Popeyes Ripon CA - Fast Food Near Me - Ripon, California

Always a great experience coming into this location. The employees always have a smile on their faces and are very welcoming. I give their chicken 10 out of 10 read more

Excellent food, great customer service, incredibly clean. Good job Popeyes Ripon. Great place to hang out while my car is at the tire shop. read more

I've ordered many times from here and was a loyal customer. I will not return here again, I ordered dark meats because my kids don't like white meat. When I do a custom order the pieces I get seems to purposely made small. I use to get employees treats for taking my order (I didn't have to or any obligations to.) but I did. This is how I get repaid? By giving me overly cooked small pieces? This is not the only time btw. Went to Turlock and did the same custom order as usual. Pieces were big, fresh and tasted excellent. If the owner is reading this, you need to fix the issue or else no one in town will support this business anymore. read more

This location uses an automated system for ordering in the drive thru. Make sure to take a picture of the final order on the screen as they do not hand out receipts. I ordered a Shrimp Tackle box. It's supposed to be shrimp, a side and a biscuit. The AI asked if I wanted to make it a combo. Here's where I may partially be at fault because I said no. The Shrimp Tackle box already came with a side and a biscuit. I ordered a large coke and an additional biscuit. The ordering screen said I ordered a Shrimp Tackle box w/cocktail sauce, a large coke and an additional biscuit. Price came to $18.99. I should have taken a picture of the screen. I was not given a receipt at the window and was asked to park out front while the shrimp cooks. BTW, this is not a complaint about the staff who were friendly and accommodated my request to swap out the cocktail sauce for BBQ sauce. When my meal was brought to my car there were only 8 shrimp and sauce, nothing else that was pictured with the Shrimp Tackle Box. There was no receipt in my bag either. I did go back in and at least got the extra biscuit I had ordered, but since I didn't have a receipt I couldn't prove I had ordered the Shrimp Tackle box and not just a single order of shrimp. So the moral of this story is, when AI and not a person is taking your order, take a picture of the order screen and say yes to the combo, even if you are already ordering a combo. I paid 18.99 for 8 shrimp, 1 biscuit and a Coke. read more

We went there last night and-got the 10 pc chicken meal and was not too happy.Chicken was very old and this was the second time are chicken was old I guess I should have learned from the first time for the money I spent we should of got fresh got chicken read more

Do not recommend servers are either inept or incompetent a chicken place that NEVER has chicken! Third time they have tried to talk me into something I don't want. read more

Slow servive, never been and not been parked. Also, i refuse to use an automated order taker, very confusing and impersonable.

I went through the drive thru late afternoon on a Thursday. I ordered 2 individual meals and they let me know it would be a 5-7 min wait for my chicken sandwich... (no problem) paid and pulled around to wait where they asked me to. I had been the only car in the drive thru, but as I waited I noticed people going inside, ordering, getting their food and leaving. I waited in my car more than 20 min before I went inside to ask about my order. When I went in, the drive thru clerk acted like she didn't know what I was talking about (she forgot I was waiting) someone shouted from the back they were working on my food and after another few min I was on my way. Not. Awesome. Service. I'm fine to wait--but had she said pull around and wait 30 min before we have 2 meals ready I wouldn't have done it. A couple min, fine. read more

It was wonderful. The food was pretty good, the service was also good, and the ambiance was nice.

Total disappointment. Cold and soggy fries with a greasy and chewy piece of chicken. The dinning area was clean.

I live in Manteca where the Popeyes is repulsive. We drive to Ripon when we are in the mood for Popeyes. The food has always been SUPER fresh, accurate, and we've experienced outstanding customer service each time. They also have everything in stock, unlike Manteca who is literally ALWAYS out of stuff. Just this past weekend I did a mobile order. We pulled up and they said to park it'll be out in 5 min. We were totally ok with that. 5 min later our food was brought to our car hot, fresh, and accurate and with an apology for the wait. The apology wasn't needed but it just showed me how they care about the customer. read more

Service Service Service and food was cold the Sprite had no carbonation no sauce for the tenders was all bad

Popeyes count your mf days what the hell is this scrawny wing. There is no way someone completed this order and said, " oh yeah this is a perfect sized wing, I would be happy to pay for this". read more

Popeyes Louisiana Kitchen - Scrawny wing - Fast Food Near Me - Ripon, California

Always good service and good food. I also noticed how clean the dining area was tonight. As one employee said, there is always something that can be done. And she was working hard. She also made a point of catching my name from my order and using to interact with me. Thank you! read more

Ripon's Popeyes has the worst service I've experienced from a fast food joint. 90% of the time, you'll be asked to park your car and wait. Even if you order from the online app, either for pick-up or dine-in, your food will not be made until you arrive at the building. Essentially, making ordering ahead useless. On top of that they tend to make more mistakes on orders compared to other establishments, so check your bag once you receive your food for missed items. If you're craving some Popeyes and are willing to put up with the BS, just set more time aside to accommodate for the bad service. I wrote this review while waiting for an order in their parking lot, after ordering from their app 15 minutes before I showed up. It's quite embarrassing. read more

My husband and I stopped by the Ripon location tonight. The reason I am giving 5 Stars today is because of "Sharon". She was very friendly from the moment she greeted us as we walked in. She answered any questions we had and always with a smile. Great customer Service!!!!!! read more

I drove 6 miles one way for a completely messed up order. Don't do the drive thru. I paid $18 for a 3 piece spicy white, a Hawaiin punch and an apple pie. I received a wing, leg and a thigh in the regular chicken, watered down drink and a blueberry pie. Judging by the other 1 star comments the owners of this franchise and the managers better pay attention before it's to late. I won't be back read more

Me and my son heading home for the day and my son requested Popeyes. We took the exit on jack tone in ripon.we used to go there when it first opened and we were hooked on the chicken sandwiches. Today our chicken sandwiches were horrible. I'm done giving this place chances. The chicken was dry and seemed to be under the warmer for a long time. Last couple times been like this. If you're consistent with your food hot and fresh customers will come back. They don't care slap it in a bun and hand it out the window. read more

went in and they treated me very professional the food was good and it was a clean restaurant will definite come back for my chicken delicious the person that was friendly and help me her name was claudia read more

I love going to Popeyes and so does my family. We come here all the time and love the Classic and Spicy chicken sandwiches as well as Popeyes, macaroni and cheese, biscuits, blackened chicken, and yummy ghost peppers. I love their tea and desserts. We always have a great time when we go to Popeyes. The people are friendly and try to serve us the food as quick as possible when ordering drive-thru. When I eat inside the atmosphere is clean and enjoyable. . We will always be loyal customers because of their great chicken and sides and friendly staff they have. read more

Sharon at Popeyes in Ripon is very courteous and is right on the order each time. Great service from her!

I always go to the one on coffee road they take some quite of time to give your order, but is worth it. Thank you Popeyes

As a graveyard worker I really appreciate how late you guys stay open so I can grab some hot good food on my first lunch. The workers are always nice polite with great customer service.. The food is always fresh and hot without too long of a wait . The manager has gone above and beyond twice now to make sure I get fresh hot food in a timely manner and I really appreciate that. read more

They are very rude at times rush you and I always say it's gonna take a while can we just have a normal Popeyes that's good or at least ok chicken I'd dry like my patas. read more

Food is always amazing and fresh. Service is always great. This is a family favorite of ours. When it too late to make dinner this is our go to spot. Highly recommend. read more

Thanks to the Ripon Popeyes. I curbed my boyfriends very expensive rims because the stupid drive thru is so tight and they didn't even make the sandwich plain when I said plain. Now I'm having a panic attack. Real tears are being shed over this Popeyes trip read more

1st & last time I'll go to Popeyes in Ripon. They handed me the food & I asked "Thats everything", they responded "yes". I got home & they forgot the chicken tenders. So off I go for another 12 mile round trip. Food for 2 people was $38.29. 3 minuscule chicken tenders were $8.99. There was more breading than chicken. The best part about the meal! The biscuits. I would rate them at Zero Stars, but that isn't possible. HORRIBLE When I returned to pick up the forgotten tenders, I made a comment about them ruining my dinner, the kid at the drive thru responds "not my fault, I just got here". Never Again will I go there. read more

Hopefully this location can get its act together. I've been inside twice and waited over 15 minutes each time for my food. Tried the drive thru last week and they had me park out front and waited 15 minutes for a couple sandwiches. Foods always good but the service is awful. read more

Every time I crave Popeyes I go to the one here in town, Ripon Popeyes. I have been going here since November and since then, they do an outstanding job. Food is always correct / delicious, great customer service and short waiting times. I get utensils, napkins, and plenty of sauce! I always make sure my order is correct before pulling away from the store. Friendly people sure make the trip worth it as well. Thanks, Ripon Popeyes! read more

I recommend not using the drive through and checking your order before you leave. I've ate here on multiple occasions both sit down and drive through. I've never had issues dining in, the food has always been good and my orders correct, the same cannot be said about the drive through. Every time I've gotten food from the drive through the order has been wrong in some type of way, as small as forgetting to put sauce in the bag, and as bad as getting the completely wrong order. Not once have I had a fully correct order when ordering from the drive through. This seems to be a common problem for them, as the times I have dinned in, I've seen at least 2 or 3 customers walk in complaining about an incorrect drive through order. Food is good and dine in service is as well, but they need to step up their drive through service. read more

I just paid $10 for a small beans and rice, a biscuit and small drink, after driving several miles away, I see they didn't put a spoon or napkin in the bag. when I called the store to complain the girl told me "well, we all make mistakes". thanks for your compassion. I won't be back to this particular restaurant in Ripon. read more

We have only ordered through the drive thru and our order has been wrong both times. I have worked in the fast food industry and I know it can be hard but serving the customer and getting their order correct is very important. If we go back, we will go inside to order and check our food before we leave. read more

If I could give 0 stars I would. This place is a joke. The employees are rude and can't even get your order right. I ordered a 5 piece tenders combo and they sent me back with 3 massive thighs. The wait time is also ridiculous. Next time I want Popeyes tenders I'll just make some at home. read more

Stopped by to get a couple sandwiches on our way out of town had the wife walk in to the dining room and was told that you had to go through the drive thru. Well since we were pulling a 28 foot trailer that was not possible so we just went to Burger King since they didn't want our business. They need a manager with customer service I can say we won't stop there again. read more

Deserve about zero honestly They have the worst customer service rude at speaker and window. Food is disgusting and dry old oil or under cooked batter on shrimp. Biscuits taste nasty like their dessert never ever going again spent 30+ for 2 and was absolutely disappointed never again read more

I wish I could give zero stars. Ordered just two sandwiches and it took 30 minutes to get them. While waiting I noticed everyone before me complaining about incorrect orders. What is going on that they can't get anything right? If they can't get an order right makes me think of what else is going wrong behind the scenes. Safety and Heath conditions and food preparation, we will not be back. read more

I will start by saying that I hope they succeed. This will depend on them making some major changes. I spent 15 minutes in the drive through at Noon today, only to be told we need a minute. I aborted the transaction after ordering and them telling me that the number one thing they sell (#1 chicken sandwich) would be a 15-20 wait. I was the only one in line for 10 minutes, only to have the #2 lane take an order 9 minutes into the ordeal. the cars were stacking up at this point. I wouldn't be surprised if they left empty handed as well. read more