The Hunny has developed a taste for Popeye's over the last month. We had some free time around lunch, so I suggested Popeye's. After all, a man should have some quality time with his wife, take her on a date, keep the romance alive. Who needs fancy, anyway? Popeye's sure ain't fancy. It's a Southern chicken place, a fast-food version of a choke-and-puke in Opelousas LA. Sometimes you get a bomb, and sometimes the food is da bomb (to use the vernacular). Customer service is even more hit-and-miss. In this case, the Vidor Popeye's screams "Lower your expectations": close to the freeway, in a largish shopping center, small space. The food was good, though. The Hunny got a 3-piece chicken meal, and realized too late that two pieces was enough. I had the spicy chicken sandwich meal, and it was a repeat of what I got in Baytown a month ago: tasty spice, moist meat, not many ingredients needed or added. We also got Cajun fries, and they were good enough to not need ketchup. Customer service? Well, the smiling checkout lady (they were all smart: nobody wore masks) told me the amount, and right after I got the receipt, I also got the meal. Now THAT is fast. Whataburger, pay attention, this is how you do it, especially the mask part, please take them all off. They also asked how we liked the food when we were leaving, an extra step that was appreciated greatly. So the experience wasn't top-of-the-line, but it was good enough for us. Reading through the reviews, I notice many where people did not have a good experience with this Popeye's, again typical for this chain. It's up to you if you want to take your chances. But the Hunny has always liked Popeye's, and remember, the wife is always right, she told me so. read more

Popeyes Louisiana Kitchen - spicy chicken sandwich - Fast Food Near Me - Vidor, Texas

Dec 19 2024 approximately 2Pm CST: This was the WORST experience my family has EVER had at a restaurant, bar none. The manager was rude from the very beginning. My husband and 4 kids were all there and witnessed her poor and despicable behavior: 1. She did not welcome us 2. She frowned the entire time 3. She had a sarcastic tone in both her words as well as her body language 4. When I told her that they should remove items they no longer carry from their menu, she replied that that's not her problem 5. She said they had ONLY spicy chicken, no shrimp and that the wings were really not wings 6. I told her she was rude and it looked she did it like her job 6. She responded by telling us she would not take our order and that she would call the police to escort my family out 7 she was adamant that she was not rude which is the BIGGEST problem here of all. If she thought that wasn't rude, I cannot even imagine what she thinks rude is Shame on this store, the owner and the franchise for employing people like her and especially to management positions. Shame on you Ms. Manager and you were most DEFINITELY rude, disrespectful and unprofessional and I KNOW you know that you were despite how you tried to deny it. This should be a 0 star review read more

My husband and I have sat here for 30 mins watching staff argue and fight with each other while our chicken was suppose to be done 15 mins ago. We understand stress and being short staffed but this has been highly unprofessional. Nothing was even being done regarding our food until my husband stated that he was going to get his money back and go somewhere else. This used to be one of our favorite places, but service has really gone downhill lately. read more

Great service and food. They were attentive and friendly. I will be coming back to the Vidor Texas location

If I could give this place zero stars I would. The staff here are anything but friendly and cordial. I never get the correct order on the first , or even second, try. They gave my food to another person, when it was returned they tried to get me to take it after it had left the store. It's filthy inside and smells like feet. This location will be the reason I never go back. Oh, and they do not honor coupons. read more

Don't do it! Order from someplace else. You will be sorry. Just got Door dash delivery. Staying at hotel, the got the entire order wrong, no utensils or napkins with delivery.the left out 2 items we ordered ( Cole slaw), asked for spicy chicken, no spicy, asked and paid for all white meat, got all dark meat, and really skimpy pieces, looked like crap! And when I called the store to complain, it went to voice mail, and surprise, mailbox is full, can't leave a message, and it cost $30 for 2 three piece meals, I feel like I was robbed!!!! read more

Worst Popeyes I've ever seen! They say their electricity is out pretty much all the time so they stay closed, the workers are nasty, I DO NOT recommend this place to anyone! Drive to the Popeyes in beaumont! read more

I use to eat here whenever My wife and I wanted chicken. The last time I went there Everyone except one person had on a mask. I walked in today to buy chicken and the same Kid didn't have his mask on. I suppose he doesn't like covering his "pretty" face. What I see is someone who doesn't care about his Customers. I'll drive to Beautiful next time I want chicken. read more

Got a combo meal, strewn out in the bag, no napkins or plastic ware for the red beans and rice. Guess it's finger food while driving , the shrimp batter was overdone and undercook. read more

Dropped by to get some chicken last night. I ordered a 12 piece family pack that was on the menu for $27.79. The lady behind the counter rang it up totaling almost $34! I pointed out that the price on the menu was $27.79 and the tax shouldn't be six dollars. After trying to explain the math to me like I didn't get it for a bit, she finally realized that the price on the menu was less (like 20% less) than what it rang up as. She called a coworker over who talked down to me for a bit also before he realized the issue. Finally they got a manager who came over, immediately realized the problem, and told me there was nothing he could do to correct the price. He told me he would let management know. I left with no food. I have eaten at many restaurants in my life, and have never had the price ring up 20% or so higher than the price on the menu, only to be told that nothing could be done. read more

Not happy with their service Had to wait about 5 min. At he drive through speaker before they took my order. When I got my order it was just a box of fries. No chicken or buscuit. And my tea wasnt sweet tea which the always mess up on. Also dissapointed that their "honey" is now honey sauce meaning its just flavored syrup. read more

F*** this store. I went through the drive thru to order a 9 piece chicken & I seen this guy pick the SMALLEST PIECES HE COULD FIND for my order. (At the drive thru window) Like what ? This just the worst Popeyes I've been. I do not recommend this store because all they CARE ABOUT IS THEIR BONUSES !!!! read more

Went to Popeye's in Vidor, Texas. This store continues to be hit or miss at best. The order was either over cooked or had been sitting under the heat lamps too long. The outside was hard and greasy tasting and the meat was dry. We ordered mashed potatoes with no gravy (can't stand the gravy) and we got home to find the potatoes were covered in gravy. The only thing that was right were the biscuits. We believe there is a continuing quality control issue at this store because you never really know what you can count on. You may have three good meals and then two bad meals. It's really disappointing. I'm considering applying for a KFC franchise. I couldn't lose. read more

I'm always leary about Popeyes chicken because sometimes the food is good and sometimes the food is terrible. A few days ago we got an order from the Vidor location and everything was bad. The chicken was so old it started to smell and the cole slaw and red beans and rice have turned sour. I think I'll stick to pizza for fast food. At least that is made to order. read more

LOVE THAT CHICKEN FROM POPEYES!! Go to Fast Food! Love the Fried and Naked Tenders, Red Beans and Rice, and Awesome Biscuits!

Awesome service! Although they were out of spicy white I decided to wait for fresh chicken so they offered to cook our other 5 orders that was spicy dark fresh as well. The crew was very nice and attentive. read more