Lovely people and lovely service. Tom helped us find the right bed frame we needed for our new…read moreapartment. The prices are fair, but he was more than happy to offer us discounts. Overall amazing service. This business deserves more recognition.

Personalized service. Salesman knocked a few bucks off the price of the power recliner. Nice guy.read more

Lydia was so patient and helpful with me. Allowing me to choose my colors for my furniture and…read moregiving us estimates for what things cost. She was amazing.

Brett (and Elijah) are so awesome. My 9 year old and I went…read moreto 11 different furniture spots over the weekend between Portland and Vancouver (Furniture Shack was #2 on the adventure). The goal was to test out all different styles and features until we decided what we liked. All different price points. Our current couch is 15 years old and it's time to replace it. My son fell in love with a corduroy pull out sectional with a "Cuddler" corner at Furniture Shack, and no other ones were up to snuff. He would not stop talking about the potential movie nights we could have on this couch. We went back to Furniture Shack the next day to sit on the couch again to confirm that it "had enough sink, Mom" and that's when we met Brett. He was super low pressure and they have the most adorable Yorkies eveeerrrrr. No snakey salesman pitch, no trying to push you into a sale. He sat and chatted and was down to earth and so easy to work with. What an honest, respectable business you operate, sir. We purchased the sectional and will continue to spread the word of your business. Very affordable pricing, and trust me when I say it's the best bang for your buck; we literally did all the footwork. I'll update this review with our first movie night after it's set up in a couple weeks!

We got 4 gorgous Mid-century Modern refurbished chairs months ago. I had been looking and looking…read morefor the right chairs.we found them. We love them and they are so durable and so solid. They look great in our house and they are fantastic. They were $$$ and worth it. Owner was easy to work with and chairs were ready when he said they would be.

Michael at Red Snapper is a lovely human and a wealth of knowledge and expertise in MCM furniture!read more

NEED TO MAKE MORE SOUP! Every time we come here you are out!…read moreShould have a back up soup!

This place is on the main drag of historic Troutdale, and if you like to go on treasure hunts, this…read moreplace is for you except you are not searching through old used stuff. Everything in here is new and is of good taste. There's also a coffee shop with treats and few small tables. The coffee shop has its own treasure hunt of good food and snack items. It's the perfect place if you want to spend some time to working, as there's no loud music but pleasant atmosphere. Parking is not a problem, as there are plenty of street parking. Everyone we dealt with in both sections was friendly and patient. Give them a shot if you are in the Troutdale, Fairview, or Gresham areas.

Great store with a huge selection of furniture and we couldn't find a better price anywhere in…read moretown. Nancy was super helpful and the store's delivery options are amazing. They deliver on whatever day and time the customer requests. Super convenient, and no need to take time off of work. We're looking forward to finding more great pieces for our home.

Had the worst experience with JR Furniture, I have PTSD after the humiliation and stress they put…read moreus through. I can't begin to express the amount of emotional trauma this purchase has cost us. It's been 2 years and yet nothing has been resolved. we paid extra for a warranty so we had coverage for the first year to return it and 5 years for repairs. They broke the first time I sat on them, mind you I am 120 and 4'4. As the team that set up the couches then left, my husband asked me to sit on the couch and see how the lumbar of the couch works and it broke right then and there. I called to have them fixed or returned and it took them over 8 months to come out and finally do something. They replaced the broken piece in the couch even after I said I wanted to return them because their quality is terrible. They told me they already ordered new pieces therefore that will not be possible. New ones came in and again they broke, almost the same time frame with the same problem. We contacted them again and it's been well over a year now and still hasn't been fixed or taken back. Mind you we call them on the regular and there's always an excuse why they weren't able to reach out. Like the employee was fired, the company is under new management so they will have to start the process. One of the most popular is to call back in 2 weeks if you haven't heard back. They sent a man named Gary to investigate the problem. He told me the problem was me because of my height. I have been diagnosed with X link, hypophosphatemia rickets I am not a midget nor a dorf. He had me show him how I sat down on the couch and stared pointing out how my height is the root of the problem. He said they had seen this before when small kids break couches and that is why the couch was broken. He had me go around sitting on the couches and see if they would break or if my height was making them imbalanced for about 20 mins reclining and getting off and on. I was half in tears and felt humiliated. The whole visit was about me and my disabilities not the fact that their couch broke the first time It was reclined. He would start by saying "I don't like to point fingers at customers, however" every time he was to blame me for the broken part. He brought me to tears and when I asked then why are you pointing fingers at me constantly, he started to head toward the door and said, "Well I have to go see another crazy lady because of JR Furniture". His choice of words was hurtful and very subject to my disability, not just humiliating me, but straight being discriminative to my disabilities relating me to a child... I highly doubt that a recliner can break the first time you sit in it because you are short. I called to make a complaint about how I was humiliated by their handyman Gary. When I told the manager Edward Lange what was told and what Transpired he blew up laughing "HAHAHHAHAHAHAAHAH BUT THAT'S SO FUNNY " He stated "Let me call you back in the next 2 weeks" It has been about a month. I am sick to my stomach and shocked how a manager could find any of this remotely funny. I feel humiliated unheard and discriminated against. I can try and come up with excuses for Gary all day long but I can't come up with a single one for Edward! He has no business being in his line of work if you think any of this is hilarious. I got the most unprofessional and idiotic call from Big Sky Upholstery NW regarding the word choices Gary used and the blame game he played. The lady who called was Gary's MOTHER, she called on his behalf and told me that it was me who misunderstood him and that he would never say something like that, basically calling me a liar. "I know my son he would never say something like that, he knows how to talk to customers". Honestly, these couches are the worst thing I bought! I hate them and what they have over my head now. It is astonishing how disrespectful and disgusting all these staff members have been to me. They are avoiding their end of the deal. You're screwing me over for two years now dragging out something that could have been done in weeks. I have useless recliners in my house since about July 2022. If you value your hard-earned money and your mental and emotional health please don't go to them. This has been a nightmare full of anxiety and regret.

Very happy with a couple recent visits and placing an order for one of their custom furniture…read morelines. Sam helped me from beginning to end and the process has been easy, comfortable- Sam knows his stuff about the furniture and was able to offer recommendations on what looks nice together and what would go with the room better. When you're ordering custom furniture that is potentially lifetime pieces it's nice to have the knowledge on what looks good, what stands the test of time, and just overall guidance on the process. If you are looking for high-quality furniture that's made to your specifications Sam is the guy to see and Michael's is the place to get it! Thank you, Sam, I appreciate all your help. Also highly recommend the country collections line, made in America. It's high-quality furniture and while the cost is more expensive than standard mass produced imported furniture it's worth the extra spend for the quality and supporting American companies.

Horrible service. We purchased a bed frame and night stand. We were told it was in stock and later…read morefound out that wasn't true. We were told delivery date. We never received any time frame. It wasn't delivered. 3 weeks in a row we were told it would be delivered. We put off weekend plans so we could be at home as we were told it would be delivered. We spoke to 3 different people about the issue including managers. In the end we cancelled our order. We were tired of getting jerked around. I cannot recommend this place at all.

My family have been customers here for decades. Clemmer's ALWAYS has the best prices. They are out…read moreof the way, but that is part of the charm of their business. A no-nonsense showroom, friendly service, and the LOWEST prices in area have kept us coming back here since the 80's.

Just be warned, we special ordered a chair. We were told if we didn't like it we didn't have to…read morekeep it and they would refund the balance. My husband and I both heard s them. When it arrived 10 months later a totally different color, they told us they never said that and the chair was ours! I will never shop there again.