This location is located that has a large African American community and yet during the Christmas…read moreholidays 90% of there merchandise features Caucasian Santa's, figurines etc. I have inquired with staff about this and I always get the same excuse, "We put black merchandise out but it sells so fast". Yet the store is loaded with Caucasian merchandise. Commend sense says if black merchandise sells so fast you should order more!!! Representation matters!! Black people buy products that look like us! DO BETTER!!!

I always appreciate the helpful associates and the kind banter while checking out. We go there so…read moreoften that they remember us and I also enjoy the interaction. The inventory is reasonable and it would be great if the store could expand and increase their furniture and decorative pillow section. Overall, the store is well maintained (the clearance section could use a little more up keep) and I always get help when I need it. Thank you, HomeGoods!

Beautiful merchandise. Services outstanding. Always carries unique and wonderful things.read more

OMG! What a cute store. Lots of original items, jewelry, yard, art, etc. and they make it so fun by…read moreallowing you to spin the wheel and get a discount that might be 20% or 30% or some thing free!

The quality of furniture is mediocre!!!! I have bought three rooms of furniture and chose…read morewarranties on each one thank goodness! 1 sofa - sectional - like the piece but warranty has expired and console on loveseat part just broke away and we never hardly open the console. 2 sofa - husbands man cave- they had to replace the entire mechanisms for each recliner on the sofa.....they failed. 3 bedroom furniture- I am up at 6 am in the morning- (after two repairs to the bed frame already and 1 just 2 months ago)- the entire bed frame collapsed while we were sleep. Well no more furniture from Home Zone!!!!!! I want my money back on this bed!!!!! My sleep has been impacted to many times. Improve the quality of furniture.

Came here last week Thursday April 22, 2021 to buy a chest/dresser. Paid over $400 cash because I…read moreneeded it now, as my clothes are laying on the floor. I was guaranteed a pickup date of Saturday the 24th, which I said was fine since I would be back to pick it up the 25th. I received a call the next day, saying that as it was not delivered Friday, it was actually the first piece of furniture being loaded on the truck Friday for delivery Saturday. I again said that was fine. I heard nothing the rest of the weekend, so I called yesterday the 25th as I was headed to pick it up, only to find out it was never delivered and there are no deliveries Sunday. I was again guaranteed it would be delivered today the 26th. Well, my frustrations and gut feeling told me this process wasn't going to be good. Today, the 26th, I called this morning and was told a text would go out today when the truck came in. I waited until 430pm to call again and was told that my chest was the last one in inventory and as I suspected, had an issue (broken leg). Who knows if that's true, but the same result is I don't have a dresser. So, I call to get a refund. Now, I don't know what the issue is with companies and lack of customer service during covid, but this ruined everything for me and I caution anyone else from buying here because of it. I paid cash. Because of circumstances outside of my control, I received nothing, and yet for a refund I am told it can only be issued by check, and will not be available for pickup for 2 weeks! That is absurd and an absolutely insane business practice. I should receive cash or a debit card refund immediately because money is an issue for some of us, but instead I have no money and no dresser. Of course everyone understands but nobody can do anything. I'm guessing that $400 is paying the rent for the month; why else would it take 2 weeks to give me back my money because they failed. Negative stars.

I give this store an A plus and 5 stars. The staff here is…read moreamazing and the managers are always aiming to please. I am big on customer service and are very pleased!! I love shopping here and consider this store my Happy Place. Kaletha Johnson Deal. 5 star

So disappointed. All I wanted to buy was a gift card. Nobody wanted to help. I asked one lady who…read morewas stocking. She said she'd be right back then forgot about me. So sad, I loved this place too. EVERYONE who was working on 5/14/14 @ noon needs a customer service evaluation.

Ross is my go to for easy style needs. From clothes to luggage, shoes, purses, kids toys and…read moreclothes, home decor- they have it all and at a cheap price too! I frequent this Ross a lot. The staff is usually pretty friendly. I've been several times when the check out lines are just outrageously long and they all seem to handle it well. They also always have a large stock of items on hand. I've seen some Ross stores whose racks are pretty bare. They seem to manage their inventory well and always have what you need.

I went in today to do a return on one item that I purchased for hours ago at a different Ross…read morelocation. The lady that helped me was probably 18 years old. Mexican-American with long straight hair. She didn't want to help customers it was very obvious. I don't know if she was new or is terrible at customer service etc. Not sure why she decided to work there. She only probably gets paid minimum wage anyways. Which I believe in Oregon is only $15 an hour. That is not my fault or my problem. I literally try to explain why I was returning the item. And the item was only $16. I told her I got the wrong color and wanted to see what they had an inventory. Just wanted to return the item. She had an attitude and rolled her eyes. And then she asked where the receipt was. I said hold on a second let me grab it. As soon as I gave it to her she rolled her eyes again and literally told me that she wanted to call up the manager. So I had to wait 10 minutes for manager to come up because she didn't want to do her job properly or be nice to customers. When the manager came up I explained everything to him. He acted like he didn't care either. I guess these people are brother and sister are dating or something. Total losers. This Ross used to have good management for over 15 years. I was actually personal friends with the previous manager of the store. That is why I decided to do this specific no preview today. I'm going to let my friend know that her store has turned to crap. I also told the manager guy or the man who claimed to be the manager of the store. That he should have a talk with his employees and review customer service etiquette. But he acted like he seriously did not care. And didn't believe me. Will not return to this Ross location. I have been shopping at Ross since 1992. And I may just switch it up and go to TJ Maxx or Burlington. Much rather give them my business. Because I'm sure they have better customer service and less lazy workers behind the counter.

Would not recommend. Sales associate was not very helpful when asked questions about certain beds…read more Also she seemed to get annoyed when asked about different financing options

Updating since I was contacted by the manager of the store and he did apologize and offer some…read moregifts for the inconvenience. Unfortunately the bed is still going to take nearly two months to be fully delivered so three stars is the best I can feel for this experience and hours on customer service calls. Spotty promotions, long delivery times, complete lack of common sense and insanely poor customer service after you leave the store. Bed arrived a month later and was broken upon unload. Took another two weeks for a replacement to be available only to then have the rescheduled appointed canceled without any notification. I found out on my own the day before after being on hold for nearly an hour calling to figure out what was going on. One would think after you spend upwards of 15k on a bed you would get some type of consideration and care but not so. Complete lack of accountability and just script readers when you seek a solution.

The hilarious sign at the front door caught me !…read more Very fun eclectic furniture pieces . ( think great photo ops) Local & beyond . Had a wonderful experience and convo with one of the staff members here . Yes ! They will ship to you .

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

Love, love, love this place. I am new to gardening and the workers here were so incredibly helpful…read more They helped me learn about what to plant, when to plant, how to plant, zoning, disease, troubleshooting, etc. There is a large variety of plants, vegetables, fruit trees, trees, bushes, grass, seeds, etc. This is my go to for anything gardening and/or landscaping.

We've purchased from Big John's every year and, their variety, knowledge of the area and,…read moresuggestions for individual plantings are impeccable

Had an amazing experience here yesterday! The staff is always so friendly, helpful, and welcoming…read more Great customer service every time.

It was great we got everything we needed and the clay beads were always on sale almost 70% off!…read more Loved it and the service was amazing the workers were very nice and very professional. Definitely recommend check this place out soon!!!